Tops Day Nurseries: Christchurch Nursery

I would definitely suggest them to anyone! Such a lovely team at Tops Christchurch, my little one is loves going and consistently has enjoyable, very accommodating to his needs and demands, of which he has many!

My son is 3 years old and he is non-verbal and autistic and I was very afraid to leave him away from me. But the childcare centre gave me a lot of security about that and every day I am more in adore with the team, the care, the attention and the affection they give our son makes us sense secure and confident that we made the right choice in letting him go to Tops Day Childcare centre. I am very cheerful and every day I sense that he is really enjoying going to the childcare centre and overcoming its challenges. I am very cheerful that my son can attend Tops Day Childcare centre in Christchurch.

We were concerned about sending him in due to Covid, but being a nurse it was essential. The safety measures in place are reassuring as are the group bubbles. My son enjoys going and loves the team who are very dedicated. My son has been going for nearly three years and is due to start school in September.

Inflexible in changing the booking process after 2 sessions showing needs analysis not identified and not supportive in assisting me to change costing me money. 2 lots of lost property (eventually resolved), over the phone exaggerations on well-being, wet nappy left in childcare centre bag. Management offered the standard complaint responses of more training and improvements for the future. First time sending a 5-month-old baby to childcare centre, who’s now at a different setting and have had the opposite journey, telling me I was right in knowing this childcare centre is not set up for babies. Avoid. Do not send your baby here.

I can honestly say this is the best childcare centre any of my four kids have attended. He is cheerful every day to go in and has made outstanding relationships with all the team and kids. The team go above and beyond with their care and attention. Even recently spotted the signs of a serious illness and acted promptly, resulting in my son avoiding a hospital trip. The updates is outstanding and I can see photos and videos of what he is doing with his friends. They are frequently doing different activities and he loves to tell me about his day. Highly recommended! My son has attended Tops in Christchurch for nearly 18 months.

The new manager has really injected enthusiasm and positivity after a period of instability (some of which was inevitable post-lockdown and Brexit). There is a inviting, inclusive atmosphere and the team are consistently smiling and hard-working. I really adore the focus on being outdoors and really appreciate the trips out in the local area. Ultimately, I know that my son is secure and well looked after.
My one small issue would be with updates, although I do think there is a focus on improving this and the social media updates are lovely to see. The promised weekly observations on the app haven’t quite materialised but they are lovely to receive when completed and I do appreciate they take up practitioner time.
I do absolutely suggest the childcare centre and the flexibility is incredibly supportive. My son has attended Tops Day Nurseries: Christchurch since he was around 18 months old and is now in the preschool room.

She has been going just over a year and consistently comes home cheerful, with stories of what happened. She has made great friends. The app is invaluable to keep me up to date with her development and see pictures of her. My daughter loves Tops Day Nurseries: Christchurch Childcare centre.

When I first visited the childcare centre I completely fell in adore with the natural aesthetic in the rooms and the different playtime zones in the garden and I still sense the same to this day. My daughter continues to delight in going to childcare centre each week and it is lovely to hear her talk about her friends and the teams within the room. The childcare centre work really hard to get the kids outdoors and my daughter loves the trips down to the Quay and the nearby park – she especially enjoyed her Forest School trips out to collect resources to make artwork. Observations via the app can be sporadic but I appreciate that it can be difficult for the team to send updates to all the parents of the kids on a daily basis – if they did they’d never be interacting with the kids! I would definitely suggest Tops Christchurch to any parent living in the area! My daughter has been attending Tops Day Nurseries: Christchurch since she was one and is now in the preschool room, starting school in September.

She loves going there and has developed self‑assurance in making friends and discovering. The team keep us updated with regular photos and videos which is excellent. Flexible shift booking system. Tops have consistently been very attentive towards my daughter and helped her settle in well.

Since returning to Tops after lockdown, his developmental development has accelerated. The team at Tops are excellent and consistently cheerful to help or find an answer if they aren’t sure.
The outside space is remarkable, and it’s outstanding how much time in the fresh air the kids spend. My son is really cheerful at Tops Christchurch; especially since moving up to preschool.