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Description
Contact Information
  • Phone Number
    020 7371 6644
Categories
Details
  • Group/Owner
    Nelson Childcare Ltd
  • Person in Charge
    Sandra Nelson (Manager)
  • Number of Staff
    4
  • When Closed
    Bank Holidays & Christmas
  • Type of Service
    Day Nursery – Privately OwnedOpen all yearFull Day Care
  • Total Places for children
    12
  • Age range
    from0 years 0 monthsto2 years 0 months
  • Opening Days
    Mon-Fri
  • Opening Hours
    0800-1800
Funding & Fees

Location
  • Broadway Children's Centre, 9 Brook Green, Hammersmith, London W6 7BJ

  • Morgan Brooks
    September 2, 2024 at 3:39 pm

    There was not a day that went by she didn’t ask about going to childcare centre. We are highly sad that she will be leaving, and wish she could stay! We thank the team for everything they have done with her, and they will be missed highly much! For the time our daughter spent at Step by Step, we sense she has progressed so much.

  • Gray Parker
    October 27, 2024 at 4:13 pm

    It’s such a welcoming and inviting place, with lots of laughter from kids and team. I wouldn’t hesitate to suggest this childcare centre. My daughter has been at Step by Step for last year and a half and has thrived.

  • Drew Keane
    November 5, 2024 at 7:34 am

    Remarkable adore and kindness for my son, who is well looked after and loves them like a second family.
    Incredible care for the kids. The two years my son was at childcare centre, he had incredible care and kindness and was well looked after. He fully enjoyed his time with you all. The manager is remarkable and he loves you all to bits.
    Such kindness and the care was outstanding for my son. He talks about all the team members and what he done with a big smile on his face. Team bind a remarkable relationship with my son and he consistently felt secure there.
    Highly supported and helped with his discovering so much.
    Thank you for your incredible, compassionate and attentive way towards my son and me. Much appreciated. Well done to you all, the team at childcare centre, you are doing incredible care and discovering for the kids.

  • Casey Marsh
    November 27, 2024 at 4:18 am

    Great secure playtime areas with a great playground and secure setting. Great locks and doors with additional gates. I am cheerful with the discovering standard. Relatively great quality food.

  • Rowan Turner
    December 10, 2024 at 11:14 am

    My daughter has thrived here and loves her friends and the team so much. The updates is excellent, and management is flexible to requests. They consistently set up enjoyable activities for the kids, and I adore hearing about the things they’re discovering. My daughter has dietary requirements, and they consistently make sure she is well-catered for and not excluded. I couldn’t suggest the childcare centre enough
    Thank you! This is a fantastic childcare centre where the team treat the kids like family.

  • Spencer Turner
    December 21, 2024 at 8:06 pm

    My daughter is truly cheerful and smiling when I drop her off and pick her up, which is lovely to see. Also, my daughter used to be truly shy, but now she has self‑assurance and has started to come out of her shell and has truly blossomed. My daughter has started walking recently and has so much self‑assurance when walking. The team are truly welcoming and supportive. I can not speak more highly, and I am truly cheerful. They truly adore the kids and care about them.

  • Quinn Jarvis
    January 17, 2025 at 3:27 am

    My priority for them is that they are cheerful and well cared for in a secure, welcoming, enjoyable, discovering setting. Step by Step ticks all the boxes for me. My kids happily walk off into their rooms in the morning! The team are lovely! They’re dedicated, hardworking and do a remarkable job, especially working throughout the pandemic. I receive regular emails with supportive information and ideas for activities to try at home. The childcare centre uses the website/app to record kids’s development so parents can see what their kids have been doing at childcare centre. And you can also see videos and pictures on Facebook or Instagram. The only thing I would change if I could is access to their outdoor space, but from my understanding, that is a shared space and isn’t within the childcare centre’s control. I have two kids at the childcare centre.

  • Morgan Lawson
    February 9, 2025 at 5:13 am

    The most important thing for us is that our kid loves the childcare centre and team. He gets on well with the other kids (the parents get on too). In terms of development, we are super cheerful with his development which at times exceeds our expectations. For example this weekend our kid read a bedtime story to his mum (and he is still at preschool).
    So overall I’d highly suggest Step-by-Step. Our kid is in preschool and has been at Step-by-Step since 2020 when he was a baby.

  • Spencer Delaney
    February 18, 2025 at 10:09 am

    Both my kids have attended Step by Step Day Childcare centre and would like to say how excellent it is. The kids gain so many different skills and the level of care is second to none. The team tailor different activities for the kids to help in their overall development. I would highly suggest this childcare centre and sense that the childcare centre gave both my daughter’s the foundation and skills they needed before they started school. This childcare centre is remarkable.

  • Avery Wells
    February 19, 2025 at 4:35 am

    My kids have learnt so much from Maths to French to Writing, but most importantly, they are consistently excited to go in the morning. They adore the team and have made lots of friends. When they started in the baby room, I consistently felt comfortable and confident that they were secure and cared for lovingly, and now they are older, they are so confident. Thank you, Step by Step! Both my kids have been at Step by Step since they were 8-months, my eldest is now 4, and I couldn’t be happier with our journey of this childcare centre.

  • Riley Brooks
    March 6, 2025 at 6:41 pm

    All three of my kids have attended Step By Step; my eldest left in September, however still comes back for the holiday club.
    My kids have developed incredible bonds with the team; they learn new things every day, and are all on target and above for there level of discovering!
    The facilities have improved so much over the last couple of years, the owners, manager and all team have put time, money and effort into ensuring kids have all IT equipment and educational recourses they need for the kids to have the best start before primary school.
    Overall, the food is excellent, the facilities are excellent, the team are incredible, and excellent parking facilities are great!
    I can’t suggest this childcare centre enough! If you are looking for a place for your kid to sense secure, welcome, at home and given the best quality care and education, then this is the childcare centre for you!

  • Milan Keller
    March 28, 2025 at 8:10 am

    Our son has grown into a confident and cheerful toddler, and I know his childcare centre journey has played a big role in that. They provide daily notes on his day, now that the weather is better, he gets regular time outdoors, and does lots of sensory and messy playtime. He’s excited to go to childcare centre every day, and it’s so exceptional to see the bond he has with the Step by Step team, especially his key worker. We have never doubted that he is cared for and valued. My son has been attending Step by Step since he was 10-months-old, and we were initially concerned about how the transition would be from lockdown to childcare centre, but the Step by Step team was remarkable from day 1 at settling him in, reassuring us as parents, and helping him to thrive.

  • Arden Sharpe
    April 8, 2025 at 1:05 am

    The team are exceptional, and the atmosphere is consistently welcoming. There are plenty of activities, games, and new experiences for kids. I’m highly cheerful with our overall journey so far. My kid has progressed tremendously since starting at the childcare centre six months ago.

  • Jamie Wells
    April 15, 2025 at 12:16 am

    Since my son and daughter have been attending and have seen a lot of improvement in them both in English speaking and writing. The team are so attentive and welcoming. They constantly send an update about the kids’s performance at school. My kids are cheerful going to the childcare centre, and I’m also glad I made the right choice. This is a remarkable childcare centre.

  • River Norris
    April 24, 2025 at 8:37 am

    It has a highly homely feeling, and my son was taken great care of. My son truly used to delight in going to the childcare centre and felt cheerful being there with his educators. He had a great time in the childcare centre, and we are cheerful that we choose this childcare centre for him.
    I would suggest to anyone Step by Step; they are incredible.
    Thank you for everything. I absolutely adore the management and team here.

  • Shawn Bishop
    April 26, 2025 at 7:26 pm

    The team are highly hardworking. The team work along with parents, especially the working parents, to balance up. My son is consistently excited about going into the childcare centre, and I consistently struggle to bring him out because he truly enjoys all his time. The most remarkable part is the moral they place on the kids is second to none. When my son went to the new school meeting, he was so incredible, and all he displayed was what he was thought in the childcare centre.
    I want to use this medium to thank all the team of the childcare centre. God Bless you all. My son joined the childcare centre from a toddler and presently transiting to reception.

  • Billie Clarke
    May 7, 2025 at 6:51 am

    He is cheerful going there, and the team has consistently informed me of anything happening to him during the day, and they have given me great advice in order to encourage his development. His key worker is truly supportive, and she has encouraged him to be involved in different activities, as well as to interact with other babies and team members. Just another personal note to add, they are truly lovely and above all, you can see they care for the kids and babies attending the childcare centre. Highly inclusive, spotless, well equipped and outstanding proactive trained team. Also, you can see they assistance each other to give the best to the toddlers and babies. Highly recommended. I have had my eight-month-old in here for one month, and I am cheerful to see he is highly well looked after.

  • Spencer Wells
    June 24, 2025 at 5:20 am

    My kid has been here for a year since they were 8-months and I have never once worried about them. They adore coming and I completely trust the team. The team are nurturing and attentive, and they are clearly excellent educators. Somehow the team consistently have time (and energy) to run through how the day has gone – they are highly passionate! I could not suggest ‘Step by Step’ more. I could not be happier with our journey of this childcare centre.

  • Jordan Finch
    June 29, 2025 at 2:00 am

    They care for and nurture them every day. Every single time I dropped my daughter off, she was greeted with smiles and enthusiasm, and she loved it. Thank you so much! The team at Step by Step Day Childcare centre just adore kids.

  • River Turner
    July 3, 2025 at 4:25 am

    They made my daughter sense at home and her developmental process improved. She is a cheerful toddler and I am a cheerful mum. I cannot suggest this childcare centre enough.

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