Description
Contact Information
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Phone Number0161 703 3777
Categories
Details
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Group/OwnerKids Planet Day Nurseries
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Person in ChargeSarah Balshaw (Manager)
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Number of Staff15
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children130
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Age rangefrom 0 years 1 months to 4 years 11 months
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ParkingCar park
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Opening DaysMon-Fri
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Opening Hours0700-1900
Laura G
November 9, 2020 at 12:00 amMy little boy started over a year ago now and is so happy here. The staff are amazing and so caring and understanding. Our little boy is shy, and the nursery has recognised that and worked with him to help him to come out of his shell.
Lauren C
November 19, 2020 at 12:00 amMy little boy has been attending the nursery for almost 12 months. He is so happy and settled and has made lots of friends. The staff are very friendly and welcoming and work really hard to ensure all the children’s needs are met. There is always plenty of information passed on about my child’s day at pickups, as well as the updates on the app.
Samantha P
November 25, 2020 at 12:00 amI couldn’t have picked a better nursery for my little girl to go to. All the staff made her feel very welcome with happy faces and lots of activities for her to do throughout the day. My little girl grew with confidence at this nursery and they definitely had her ready and prepared to start big school in September. She still talks about nursery and misses the staff and her friends. Would definitely recommend.
Amy P
December 10, 2020 at 12:00 amTerrible nursery, do not use! My child obtained a serious injury at this setting by a child who I was informed was on 1-1 when it happened (I’d already rung up when she got home from her previous day at nursery as she was covered in scratches on both arms, neck and face (complete with nail marks in her face). Apparently, none of the staff had noticed these but informed me they know who has done it and he is on 1-1. Within an hour of my daughter being around this child in her next day at nursery, she was bitten on the face complete with around 6 teeth marks that had broken the skin. Despite my complaint to the nursery regarding this, they seem to have missed the point and not taken anything on board to ensure this doesn’t happen to any more children going forward and jumped on the defence. I’m not usually one to write complaints and reviews but I feel like when I looked for nurseries for my daughter, I would have rather read honest reviews.
Sarah T
December 17, 2020 at 12:00 amLove this nursery. Was very nervous sending my first baby at only 10 months old, he was definitely one of the youngest and after airing any concerns I had with the manager and with my baby’s key person, after a few months, he was more than settled. Unfortunately, Covid then hit and we had a while away from the nursery and he started again in September. Now, more wise and having spent a lot of time only with us over the last few months he really struggled settling in again, but we persevered – the nursery again supporting and helping along the way and I think we’re nearly there with him actually looking forward to going! I love how they update you on the app and tell you generally how his day has been when collected. He always seems happy now when I collect him, and I think they’re improving his socialising skills and they provide the sort of playtime and enjoyment that he would not be able to get at home. I’m so happy he goes and couldn’t recommend enough! Thank you!
Rosie S
January 14, 2021 at 12:00 amYou could not choose a better nursery to go to! The staff are amazing with everything they do! My little girl loves it and argues with me on a weekend about how she wants to come in! The resources they play with are out of this world! My girls fave is the large interactive tablet! Each room has its own outdoor garden, so the children always get access to an outdoor area! My girl has attended since it opened, and as a mother working full time, they put me so much as ease; she has come on leaps and bounds! And the food, well, she eats better than me at the restaurant! A massive shoutout to the manager and her staff, they help me with any problems that I have, and have ensured that the COVID procedures are sky-high what takes a massive weight of your shoulder during this pandemic. I couldn’t recommend any higher; they truly are the best. Thank you to all the staff at Kids Planet Worsley for everything you do!
Rachel A
January 14, 2021 at 12:00 amI initially visited a number of nurseries prior to this one and was pleased with their COVID policy about wearing face masks and apron during my induction around the nursery. It is a modern building with great security. Space was important for my child and I was pleased to see they had lots of room for play and children were allowed outdoors in reasonable weather (in supplied puddle suits if necessary). My child could run around and let off steam in a safe environment. My child has been at this nursery for around 6 months so far starting in toddlers and now in pre-school. I was pleased to see how well the staff supported my child in the transition and how they greet every time with a warm welcome and by name. The added bonus of seeing my child’s development on a database and what has been eaten and how much, photo updates and the learning of new skills is also encouraging.
Dani M
September 15, 2021 at 12:00 amI can only speak about my experience of this nursery and it has been an awful one for us. My child has been in the baby’s room for the last four months, and we have had to pull her out due to a continuous poor level of care. I don’t even know where to begin with the issues but red bottom, upset when we pick her up (doesn’t cry at home and is a super happy baby), covered in food/dirt/snots when we have collected her, poor communication from staff and especially in relation to holidays and room changes, no personal touch with regards her development. The list could go on. Her Key Worker has been the only staff member who has really given us a personal touch and provided a high standard of care but unfortunately, the continuous issues have outweighed the want to keep her there. That combined with increasing fees when we’ve never even been able to see inside the nursery due to still not allowing parents in because of covid. I would definitely not recommend this nursery to friends and family.
T A
November 30, 2021 at 12:00 amRemoved our daughter due to safeguarding concerns. She had four head injuries within a three-month period when she was under the age of nine months old and non-mobile. Every time she had an injury we got two or three separate versions of events from various members of staff that we spoke to throughout the day.
On the last occasion, a GP asked us to attend hospital as her behaviour and toileting was off and she had a spiked temperature. This was after the nursery downplayed the incident massively, thankfully she was ok. She became a very different child after that incident and we made the decision to withdraw her immediately. The nursery had the cheek to try and charge us for the notice period until we threatened head office with reporting them.
She would also constantly come home with a sore bum, having only one or two changes in nine hours! I brought it up on several occasions.
Very negligent care. Lost count of the number of accident reports I saw being signed at pick-up.
A P
December 31, 2021 at 12:00 amHad a very poor experience in the babies room for my child. They made no effort to help settle my child in, hiding behind the Covid excuse and recommended just leaving my baby to cry all day as they’d eventually stop. What happened to wanting kids to enjoy their time at nursery? My baby also came away with visible injuries everyday, which were only once reported to me after I kept asking what had happened. I’ve no idea how they had such big bumps, given I’ve never had them so bad at home through all the time they fall over and bump themselves! Staff lied to me about how my baby was doing, saying they were doing well, when it turns out that they cried the whole time. I could see that the manager of the babies room just liked to promote herself. I obviously pulled my baby out as soon as I realised what was really going on behind closed doors, but they destroyed a little piece in my baby that trusted people.
Sadie L
January 6, 2022 at 12:00 amMy child started the nursery several months ago and we are so pleased with the care they receive in the baby room. The staff made us feel comfortable from the start keeping us updated on progress as they settled in. Since starting, my child has progressed so much with their communication, confidence and play, the staff always give me great updates at collection and I know from how happy my child is that they enjoy their time here!
L C
January 6, 2022 at 12:00 amMy child has been attending the nursery since September (11 months). She settled into nursery straight away and looks forward to going nursery. When I pick her up, the nursery staff tell me how she’s been and what she has been up to. I am able to see most of this through the app which I like doing. My child loves the food at nursery and the menu (vegetarian) is great for her! All the baby room staff are very friendly, especially the room leader and the rest of the team. I am always greeted with a smile! If my child has an injury (inevitable – she is exploring and learning to walk) nursery they always ring me to tell me. They also double check on the cctv to double check accidents and how it happened. The managers are always happy to try to help my request for additional days if I need them but sometimes this isn’t possible due to staffing. I’m very happy I chose this nursery for my child and I know she is having a great time and is safe when she is there. Thank you!
Katy K
January 13, 2022 at 12:00 amMy child has been attending the nursery since March 2020. The staff were incredibly welcoming and we have felt very comfortable with the service provided all the way through – the activities they do each day vary nicely, but they have some similar toys that they feel familiar with. We get regular updates via the app, but always get a full de-brief with a member of staff at pick up. My peace of mind comes from the way the staff in the baby room talk about my little boy, what he does that is funny, cute or silly, it just shows me how invested they are in him!
Molly M
January 13, 2022 at 12:00 amWe would highly recommend Kids Planet Worsley. Our child settled in quickly and really enjoys attending. Staff are always very friendly and helpful and our child talks fondly of his teachers.
They often put special days on for certain holidays which our child gets really excited about.
The app that gives daily feedback is also great as it’s regularly updated with new pictures.
Rebekah F
January 13, 2022 at 12:00 amLove this nursery. We get regular updates on the app for how our daughter is doing each day. There is plenty to do/play with and the activities planned are always very thoughtful (practiced un-wrapping presents before Christmas). The food is also excellent – plenty offered to the children regularly throughout the day. Staff are friendly and approachable which makes drop-off very easy.
J A
February 9, 2022 at 12:00 amOur daughter has just started at Kids Planet Worsley. The staff have settled her in great and she loves going. The food is amazing and the nursery is always full of happy kids. The sensory room was a big selling point for us as our daughter loves sensory play.
Gemma C
February 23, 2022 at 12:00 amWe are so pleased we managed to get into this nursery. My little boy has been attending since July 2021. He’s in the baby’s room, but often wanders into the tots’ room now he’s wandering around.
The staff are wonderful with him. The care, attention and love they have for the children is fantastic. I always get a call if he’s had a bump being adventurous. The updates on the app and photos of how what he’s up to help me feel connected.
The menu and the food is amazing. I wish I was eating there! Such variety and thought gone into this.
The staff always have time to find out about my son, they go out of their way to greet him (from both rooms). When we pick him up they give him a run down of how he’s been that day.
Our son is absolutely thriving there. He’s happy and runs into the room. He absolutely loves all the staff. He’s learning loads, coming home with new words and dance moves.
Thanks for being so wonderful.
Shabana I
March 1, 2022 at 12:00 amMy little boy has been in Kids Planet Worsley since the day it was launched. He’s developed so much throughout the 2 and a half years. The staff are fantastic and very approachable. If I have any queries they are so quick to get back to you. The management are very helpful. My son is now in the pre school room and loves going and I get regular updates. So happy that I put him in this nursery couldn’t be happier. Looking forward to adding his sibling soon.
J K
April 20, 2022 at 12:00 amReally good experience, most importantly the staff genuinely seem to care and make every effort. Access can be tricky (fingerprint scanner works only one time in five) and the class sizes do seem large but overall our son loves going and we can definitely see the benefit in sending him. Benefits are even more immediately obvious as they are so good at keeping the app updated!
Cheryl B
February 24, 2023 at 12:00 amMy son has been at the nursery since he was 1 and is now 2. They have been wonderful with him, making him feel safe and comfortable and his key workers have gone out of their way to build a great relationship with him. It has been such a comfort knowing that he has their care and attention when I drop him off and he is incredibly fond of the staff in his room. The facilities are great and the regular access to room specific outside areas has been something that my little boy has really enjoyed. His language has developed so well whilst being there because of the activities he takes part in and the nursery has assisted in teaching him really good life skills. We have moved out of the area and are changing nurseries for this reason only, I can honestly say that it will be a wrench for us all to leave.