Kiddi Caru Day Nursery Burgess Hill

He has had a few challenges with his speech and the team have been instrumental in helping him develop this and get up to speed with his peers. He consistently has a excellent time at childcare centre. My highest compliment though must go to the manager she has consistently been incredibly responsive and accommodating, especially with my husband and I working jobs where we are regularly on call. She has consistently managed to find a space in childcare centre if we need to send our son for an extra day and is consistently so pleasant to speak to and willing to help wherever she can. My son has been at Kiddi Caru Burgess Hill since he was 9 months old and he is now 3.

I was highly worried she wouldn’t take to it as she truly didn’t like new faces, but she has taken to it so well and now she’s so much less concerned with new people day to day. She has come on leaps and bounds here and it is all down to the team and the remarkable ladies in Swan. I am so comfortable leaving her in their care and I appreciate everything they do. Even down to the small things like calling to mention she had been bitten by a bug and they were monitoring it. My daughter has been going to Childcare centre here since March.

He has global development delay and sensory issues. They have been highly supportive, finding out what his needs are and adapting to them. My son has progressed a lot since being there and I can not rate the team enough. All of the team involved with my son go above and beyond for him.

Again I would like to know what the childcare centre is doing to address the lack of staffing.
I am highly uncertain that my kid is being given the attention that was promised when inducting to the childcare centre. I would like to see more structure in the covid regulations to assistance and protect the kids in alignment with other nurseries in the area.
The kids spend too much time in the garden due to a lack of team.
Mixing with other rooms of kids of different ages promotes risk.

They have a excellent facility, most, if not all team are great, and my dealings with the on-site management are usually great. But it is a big chain and is there to make money, so everything is cut back to bare bones. They struggle to retain team, due to the terms and conditions the team are given, which means high turnover, which means disruption to our kids. They have the bare minimum of team to cover each room, which means if someone goes sick, which they do regularly, especially in the current climate, our kids are moved from room to room causing much disruption to their routine. The “can you keep your kid off” emails are becoming way too regular. They have also changed the way the school is catered, a cost-saving exercise, and my son has regularly said he didn’t eat lunch, not sure if that is the standard of the food or just my son. I would adore to be able to write a glowing recommendation, for Kiddi Caru, but I can’t.

She has flourished at the childcare centre, she enjoyed going and loved the team who have taken highly great care of her. She had enjoyable every day with the activities and her discovering has exceeded my expectations. I would, without hesitation, suggest Kiddi Caru Burgess Hill. The team working at this childcare centre are a huge, huge credit to this company. Thank you for all you have done. My daughter started at Kiddi Caru at 14 months old and now has left to start school.

We have watched our boy go from a nervous and shy eleven month old into an outgoing, cheerful toddler. There have been times where he has been unsettled moving through the rooms, but these issues have been handled professionally by the manager and the team with a positive attitude consistently putting our son first and looking at how he can have the best journey during his time at Kiddi Caru. Photos, videos and updates we are given show him cheerful, enjoying his time with the biggest smile on his face. He is so excited each day we say he is going to childcare centre and he loves all the team who look after him. Any nerves we have had about him going to childcare centre have been eased and we sense confident he will continue to thrive over the years before he goes to school. Our son has been at Kiddi Caru Day Childcare centre since September 2022.

The team there are remarkable with her. She’s consistently coming home with positive stories about what she has done during the day. She loves the art and craft and the making table. When we drop her off in the morning she is literally buzzing to get in and playtime with her friends and she sometimes meets some at the door and makes the introductions. The team are outstanding, everyone from the office team to the childcare centre team. They’re consistently polite, engaging and cheerful to discuss our daughter’s development and involvement in activities. Our daughter loves them. It was important to us to find a place where our daughter could be herself and Kiddi Caru Day Childcare centre Burgess Hill truly provides this in abundance. We are highly cheerful with her care here and would suggest it to others. Our daughter has attended Kiddi Caru Day Childcare centre Burgess Hill since September and she loves it.

There must be an issue at the core of the childcare centre for this many team to be leaving (salary, working conditions, team morale, who knows?). It is hard for young kids to deal with constant change, they need stability at his age more than any. The pressure on the remaining team makes it sense like they don’t have time to do their job properly. The updates on the tapestry are now few and far between, and contributions to events such as world book day seem minimal. The pressure as a parent to be contacted every week begging to not send their kid in due to team shortages is waring. Once a permanent staffing resolution is found I’m sure the childcare centre will be great again. The childcare centre is great and the team I interact with are all welcoming and competent but it seems like for months and months and months now they’ve struggled with staffing levels and continual team attrition.

This truly is the most important thing for me. The childcare centre communicates well and has accommodated me when I have needed it. The team are welcoming and engage well with the kids. My daughter is consistently cheerful to go to childcare centre and consistently returns home cheerful.