Busy Bees Longbridge, Birmingham

The personnel are kind and my girl enjoys it there too. I am completely satisfied with the attention provided by this childcare centre. Sent both of my kids to this early‑years hub from 6 months old; one now in school and the other currently still attending.

I treasure the approach of the personnel, if a problem is identified, they discuss it with you straight away and put strategies in place to overcome the problems and assist the little one through it. Both of my youngsters aged 18 months and 3 years have thrived in every way possible since joining the early‑years hub. When they handover attention, the detail and quality of the handover, I know, reflects my little one and the first‑rate way they have cared for them. The nursery setting communicates effectively with home, which I feel helps. Both kids treasure childcare centre days.

The manager and the personnel team are shining examples of private day nurseries. The menus are awesome too. All personnel know my daughter’s name and current interests (babies, babies and more babies), all activities are aimed perfectly and are a mix of exploring (educational) and fun. My girl has now been at this nursery setting for over 1 year and has progressed from baby room to pre pre school. What makes Longbridge a standout early‑years hub is the professional’s who work there.

The team are all welcoming and the manager has gone above and beyond, particularly during the COVID period when we were both working in the hospital, to accommodate previous minute requests. The measures that have been put into place during COVID allow me to feel secure leaving my youngster with them, and we honestly feel like they are an extended part of the family. Both my husband and I have nothing but praise for the Busy Bees team at Longbridge. Our little boy has been with them since he was nine months old (now two years) and our journey in every room has been fantastic. The online app also allows me to keep up to date with what is going on during the day and includes a nice record of his development/assessments. The childcare centre itself is immaculate and well set up with a great outdoor area that includes a garden.

I would like to thank the personnel that work with her everyday, you are superstars and you can tell she adores you. She was a little bit unsettled to start with which was to be expected, but the childcare centre crew worked with her and us and now you can see she absolutely treasures her Nursery day. The fantastic management team get stuck in with the little ones and are hands on and the receptionist is a ray of sunshine. The smile on her face when we pick her up at the end of the day says it all really. My little girl started with Busy Bees Longbridge in June this year. She gets so excited when she sees the building and knows she is going in to have a great time and see all of her little friends. The manager and her team were fantastic as they allowed me to access the garden for her settle day which put me so at ease. They also offer one day a week which was perfect for us and exactly what we needed. It was a hard time for everyone as she had only seen me and her dad since March.

However, we ultimately lost trust in them. Many new clothes had to be purchased to replace stained items from messy games despite me providing a coverall because the paints did not wash out. The fall was unwitnessed by team who had taken other youngsters indoors, leaving her alone in the garden. Our concerns have been promptly investigated by the Manager, she’s been great and we couldn’t have asked for more from her. My girl went to the early‑years hub for four months before being withdrawn with immediate effect due to concerns around team decision making when it came to her safety. Apparently, they put her in it often. We did also have other concerns such as regimented nap times, high crew turn over and inconsistencies with who worked in each room. The day before she was withdrawn I witnessed her fall face-first from a bouncer, she is one, a self‑assured cruiser and crawler so obviously shouldn’t be in it, it is an accident waiting to happen.

From the first day of my little one starting with Busy Bee’s, they have gone above and beyond to ease my little one in and continuously kept me up-to-date with his headway. The crew are brilliant, great contact, welcoming and great with the little ones. Their IT resources allow me to stay up-to-date throughout the day with his eating, sleeping, activities and observations, which are greatly appreciated and provide a great talking point at the end of the day. I honestly couldn’t endorse this childcare centre enough. He has progressed massively, thanks to their dedication, resources and premises, within a immaculate and secure setting. My young lad is never bored and enjoys going each and every day. At the beginning, I was worried about leaving my young lad at nursery setting full-time and now I have built a great trusting relationship with the childcare centre team, so feel at ease letting them support for my him. They are brilliant and I will be unhappy when my young lad eventually has the leave the nursery setting to move up to school.

They were also incredible with reassuring me and are always there to call and offer assistance no matter what time of the day. But then I met the team and saw how much attention and support goes into every single youngster. After taking my young lady out of another early‑years hub, I was apprehensive to say the least about starting her somewhere new. It took a little while for my young lady to settle in as she only came to nursery setting once a week but the early‑years hub went above and beyond to make sure she quickly felt protected and secure during her time at nursery setting. I feel lucky that we found this special nursery setting as I honestly feel like the care the crew provide to all kids and families is second to none. I have nothing but great things to say about this Nursery. All team across all the different rooms knows who my little girl is which makes the place feel so much more personal and close and gives the little ones a sense of belonging.

We have been using Busy Bees Longbridge since our boy was 9 months old – he’s now 4 and will be leaving to start school in September. Busy Bees Longbridge have helped our little one grow and become a loving, caring, smart and delighted little boy and we couldn’t suggest them enough. The crew have supported us so much throughout the years. My youngster always says he’s had a fun day and learns new things each day. They are all extremely caring and will look after your youngster like they’re one of their own. I too will miss the personnel, they have supported me through so much, be it tips and tricks to help with my little one or even emotional help, if it was needed. We are extremely unhappy to be leaving Busy Bees.

This is a fantastic nursery setting with great facilities and the personnel are truly welcoming and committed to each individual little one. I would definitely suggest this early‑years hub. My little one always comes out smiling after a fun day. My youngest is still there. Both my little ones joined this nursery setting.