Bright Kids Coughton

Chose this nursery for holiday cover and what a lovely nursery, with the friendliest of staff. At no stage were we anxious about leaving our Grandson in their professional care – from our initial visit we had absolute confidence. I would highly rate this nursery, the staff, facilities and the food. It was a delight listening to how much our Grandson had enjoyed each day he was there. We shall definitely use it again.

We couldn’t ask for a better nursery for our daughter. She is always so happy to walk through the door so we have no concerns while we are at work. The staff are all so friendly and caring. The setting has been completely turned around since Bright Kids have taken over.

As a full time working parent, it is great to know that my 2-year-old daughter is receiving the very best care, 5 days a week. The staff at Bright Kids Coughton are warm and nurturing and put so much thought and care into providing stimulating resources and an exciting, ever-evolving environment. My 5-year-old son attends Wraparound Care and is well supported with a positive start and end to his day, he enjoys holiday club activities too.

Brilliant nursery, friendly staff and a lot of activities for the children to do and learn. Our daughter is very happy here which is the main thing. Would recommend this nursery 100%!

We are really happy with Bright Kids Coughton and the care they have given our little one. It was the nursery that topped our list when we first visited and we are still delighted with our choice.

Until this month I had no issues with the company except one letter I received about making sure I paid my bill which I was furious about, one because the letter was handed round the staff in front of my eyes before getting to my hands and two because I have never in the time I have been with Bright Kids or the previous nursery not paid a single bill.
On Monday mid-month of Feb, I called, as usual, to ask if my child could do an extra 2 hours and had previously spoken to two managers within the last two weeks which had confirmed this was fine to do. I got a response from the manager ” They are stopping my child doing extra hours because of my account and that they want to make sure that I can meet my payments”, I was shocked as I have not been behind in payments ever and they are trying to assume about my finances. I then had a meeting with head office and she told me “its fine if I take him out of the nursery!” I have complained to Ofsted as I only have 300 words to explain the end of this experience.

Our son currently attends Bright Kids at Coughton and we are very happy. The staff are all fab and there is a very nurturing and family-like atmosphere there. Every staff member knows every child really well, so there is no issue on handover or collection if his key worker is unavailable. The curiosity approach that they follow is lovely and there is always a great provision for the children. He often struggles to separate from me but the staff are really kind and helpful and have put in place strategies to support this for us and are happy for me to call to check he’s settled ok (which he nearly always has two minutes later). We would highly recommend the nursery.

My daughter attended Coughton for around 12 months and absolutely loved it. The staff really helped her to settle in quickly, her confidence grew immensely. Coughton were always very accomodating and always on hand to help. For a first taste of nursery, we can’t fault them, just gutted to leave due to relocating home.

My son enjoys coming to this nursery. Going to the nursery has brought him out of his shell and is shaping him to be ready for when he goes off to school. Staff are great, really helpful and accommodating. We highly recommend.