Abbs Cross Day Nursery Rainham

Outdoors space is very dirty, the doors are kept open during the day and in cold February months, and babies do playtime around next to open garden doors. Babies are allowed to go outside with their indoor clothes and with no shoes, which in winter months is shocking. I understand due to Covid they need to ventilate but as a parent for me is unacceptable that this is done with double garden doors opened where the draft is catching straight to a kid who is crawling on the floor. The complaints procedure is very poor and when I complained, I was left feeling that all the stuff was made up and instead of an apology I was offered “great luck with your new childcare centre”. That is not the assistance and understanding I am looking for from the childcare centre. Afterall I expect 100% updates when leaving my kid. All in all, I did not sense secure or secure to leave my baby there and would not suggest Baby Nest. Unfortunately, this childcare centre in my view does not meet the quality standards that I expect for my baby.