Tops Day Nurseries: Christchurch Nursery

My son has been going for nearly three years and is due to start school in September. We were concerned about sending him in due to Covid, but being a nurse it was essential. The safety measures in place are reassuring as are the group bubbles. My son enjoys going and loves the staff who are very dedicated.

Brilliant nursery. The staff are wonderfully helpful. They are easy to contact and are superbly flexible which is useful for both parents in the NHS. The hours are great and only chargeable up to 15 minutes. Covid has unfortunately shortened the times but hopefully these will expand soon. Both of my children have attended here and my third will too in the new year. We have been attending this nursery for almost 3 years and can’t recommend it more!

The practitioners are great, and the manager goes above and beyond. I’ve been sending my son here for nearly four years and my daughter for two years. I will be safe when they move on. I wouldn’t hesitate to recommend Tops Christchurch.

My son has attended Tops in Christchurch for nearly 18 months. I can honestly say this is the best nursery any of my four children have attended. He is happy every day to go in and has made excellent relationships with all the staff and children. The staff go above and beyond with their care and attention. Even recently spotted the signs of a serious illness and acted promptly, resulting in my son avoiding a hospital trip. The communication is excellent and I can see photos and videos of what he is doing with his friends. They are frequently doing different activities and he loves to tell me about his day. Highly recommended!

My son has been attending Tops in Christchurch since he was one, he is now three and a half and in their preschool. He absolutely loves it, they do so many activities and crafts daily, and are always outside weather permitting. He has some really good relationships with the staff and talks about them all the time. For me, the flexible hours work well and the location and staff are great. I feel like they all really know my son and give good feedback after every session.

My daughter has been attending Tops Day Nurseries: Christchurch since she was one and is now in the preschool room, starting school in September. When I first visited the nursery I completely fell in love with the natural aesthetic in the rooms and the different play zones in the garden and I still feel the same to this day. My daughter continues to enjoy going to nursery each week and it is lovely to hear her talk about her friends and the teams within the room. The nursery work really hard to get the children outdoors and my daughter loves the trips down to the Quay and the nearby park – she especially enjoyed her Forest School trips out to collect resources to make artwork. Observations via the app can be sporadic but I appreciate that it can be difficult for the team to send updates to all the parents of the children on a daily basis – if they did they’d never be interacting with the children! I would definitely recommend Tops Christchurch to any parent living in the area!

Do not send your baby here. Inflexible in changing the booking process after 2 sessions showing needs analysis not identified and not helpful in assisting me to change costing me money. 2 lots of lost property (eventually resolved), over the phone exaggerations on well-being, wet nappy left in nursery bag. Management offered the standard complaint responses of more training and improvements for the future. First time sending a 5-month-old baby to nursery, who’s now at a different setting and have had the opposite experience, telling me I was right in knowing this nursery is not set up for babies. Avoid.

I am very happy that my son can attend Tops Day Nursery in Christchurch. My son is 3 years old and he is non-verbal and autistic and I was very afraid to leave him away from me. But the nursery gave me a lot of security about that and every day I am more in love with the team, the care, the attention and the affection they give our son makes us feel safe and confident that we made the right choice in letting him go to Tops Day Nursery. I am very happy and every day I feel that he is really enjoying going to the nursery and overcoming its challenges.

The nursery team have been amazing. I sadly had some very stressful times, just as my son started nursery in April. They have gone above and beyond to help and even been there to call in for a chat!
My son is thriving there and I love that they get as much time outside as they like. My son is very much an outdoor kid and loves playing in the garden.
They are also very accommodating to his needs and helping to monitor for potential neurodivergence, as we are having issues at home.
Although I loved his previous setting I’m so glad we changed to tops, was definitely meant to be.

My son has attended Tops Day Nurseries: Christchurch for around 2 months now and he loves every minute of it. At first I was worried with how he would settle as he has never left me, however the staff do so well with keeping him occupied. The communication through the app is brilliant as I can see clearly what he has eaten for the day, his nap times, and any photos of the day. The team is so friendly and always happy to answer any questions I have. Will absolutely recommend to family and friends to come here.