Description
Contact Information
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Phone Number01202 679799
Categories
Details
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Group/OwnerTops Day Nurseries
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Person in ChargeNicky Willetts (Senior Nursery Manager)
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Number of Staff29
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When ClosedChristmas Day, Boxing Day & New Years Day
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children129
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Age rangefrom 0 years 3 months to 7 years 0 months
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Opening DaysMon-Fri
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Opening Hours0600-2000
Mary H
February 18, 2020 at 12:00 amMy child has been attending for a few months now and he really loves it. The staff in his room have always been very welcoming and they always let me know what he has been doing during the day. He has lots of toys and things to choose from and seems happy to see his friends when I bring him in.
Stevie T
February 21, 2020 at 12:00 amI had to go back to work full time when my son was ten months old and with him being my first, him being EBF and not taking a bottle, I was so worried about how he (and I) would cope. I shouldn’t have worried at all. The staff are absolutely fantastic, they’re flexible and they CARE. My little boy absolutely loves going to nursery and he has come on leaps and bounds with his development since going here. As a shift worker, Tops were great in helping out with a flexible nursery pattern. I would highly recommend them. The babies wear cloth nappies (if that’s your thing), care about the environment, spend a lot of time outside with the kids, contact nap if needs be – love them.
Becki L
February 21, 2020 at 12:00 amMy daughter started at the nursery in January and since going has developed so much confidence and interest in various things. She is much less wary of meeting new people now and absolutely loves interacting with the other children.
The staff in the nest/explorers have been nothing but supportive and I have absolutely no doubt my daughter is receiving the best care.
Harriet G
February 21, 2020 at 12:00 amThe staff make my little boy feel so welcome every morning he comes in. The parent app is great as the staff keep me updated with what he’s eaten, when he slept and what he’s been up to during the day. He has progressed so much since starting at Tops just over a year ago.
Hanna R
February 21, 2020 at 12:00 amMy daughter has been attending Tops in Poole for nearly a year. She is very settled and I know she enjoys herself whilst she is there. Every day I can see on the app the activities she gets up to each day.
All the staff are welcoming, friendly and great with my daughter. I’m really happy that I managed to get a place and I’m hoping my daughter will stay there until school.
Rebecca S
February 21, 2020 at 12:00 amAll staff are friendly and know my child well. There are always planned activities happening and we are updated on the little ones progress regularly.
The ability to book nursery slots flexibly around our shifts is invaluable and so convenient.
Charlotte B
February 27, 2020 at 12:00 amStaff always appear polite, smiley and happy to both parents and child. They seem to really care. They go the extra mile when it comes to anything you may ask and always listen to your child’s needs.
My child has built such a bond with several members of staff, and if he’s sad, they know just how to cheer him up.
The nursery has a great play and learning model, and have many activities, which changes frequently.
The menus are varied and healthy, with good choices.
All and all, I personally have no issues.
Hind H
February 27, 2020 at 12:00 amI’m glad I enrolled my daughter to Tops Poole, she loves it and I’m happy with all the activities they make my daughter engage in. Lovely and caring staff as well.
Ruth P
March 2, 2020 at 12:00 amBoth of my children have attended this nursery with my son currently attending. The staff are so caring towards my child but also take the time and effort to get to know us as a family. I trust them with my child completely and that is the most important thing about choosing a nursery.
Paige P
March 2, 2020 at 12:00 amMy son has started to attend nursery due to my change in work and he has settled so well in just a few sessions. The staff are very friendly and caring. The nursery is very clean and spacious with lots of activity resources seen available. The food is of good variety.
Catriona H
March 2, 2020 at 12:00 amOur daughter has been going to Tops since she was 6 months old and is 3 now. She has been through all the rooms there and so we have worked with all the staff throughout the nursery. We have found them all to be very professional and caring, they are always loving and often cuddling children and providing a loving environment. Our daughter has her days when she doesn’t want to be in nursery and the staff make such a great effort to make sure she enjoys herself. They could be reading books when we go in but the plan is very much subject to change if painting is what distracts her when we go in, next thing all the kids are rushing to paint! We love all the activities they do and how Tops is constantly coming up with new innovative, environmentally friendly ideas to stimulate and entertain the kids! Keep it up!
Holly D
March 2, 2020 at 12:00 amMy daughter started at Tops Poole when she was nine months old and she is now four. She absolutely loves going to nursery and she has made so many friends.
The staff are very caring and professional and I am also kept up to date on the parent log so I know what my daughter has been doing during the day.
My daughter has especially loved taking part in forest school and cooking school and they always plan lots of activities for the children every day. My daughter has grown in confidence, learnt how to handle her emotions, made friendships and is now preparing to start school this year. This is a lovely nursery with lovely staff.
Kate N
June 8, 2020 at 12:00 amOur usual nursery was closed due to the current circumstances, however, we still required childcare so contacted Tops.
The manager was so helpful and knowledgeable about my daughter’s funding position I was filled with confidence. We booked childcare with only two days notice and were happily accommodated. It was unusal dropping off my children to a setting I had not visited, but the member of staff who greeted us was very friendly I felt reassured, he was confident and my children were inquisitive about their new setting. When we collected our children, they were both exhausted having had to settle at a new setting, but both happy. Three weeks on, they both love attending Tops. They are happy to go to nursery and greet the staff in the morning and still happy when we collect them. Often covered in sand, they have been able to enjoy the outside space at the nursery and have had fun. I would definitely recommend Tops, their communication is brilliant, and they are very flexible making work arrangements easy.
Anna B
October 7, 2022 at 12:00 amMy son is happy going to nursery as they have plenty of activities that he really likes. They take good care of my son during that time. They have a nice garden space where the children can play. We love that they have Halloween, book days, pirate days and lots more occasional days. We recommend the Tops Day nursery in Poole.
Sanjoy B
October 7, 2022 at 12:00 amExcellent nursery with a flexible online booking system. The staff are all cordial and looked after my child quite well. My child was always excited to go to the nursery and meet her teachers. We wish them all the best.
A B
October 7, 2022 at 12:00 amMy son attended from 9 months until he left for school. They’ve always been very flexible with timings and bookings which is great when you work different hours each week. So kind and caring towards my little boy and always tried to develop his interests. Varied activities each day. The lunch and dinner menu was always healthy and interesting, with plenty of variety. I don’t remember a day, in recent years at least, where he wasn’t excited to go in.
Yuliia B
October 21, 2022 at 12:00 amI’m absolutely happy with Tops Day Nurseries: Poole Nursery. In 100% of cases my daughter comes out really happy and I see she enjoys it. The girls in the room are very friendly and caring to my baby. Even though English isn’t our first language, she started speaking some words and counting.
Hayley F
October 24, 2022 at 12:00 amBoth my children have gone here and loved every second. One of my sons has complex needs and requires a lot more help. They go above and beyond. The only nursery I’d ever trust. Incredible with both kids and parents. I have recommended it to many people. The staff are so lovely and caring. Never in 6 years of using this nursery have I had a bad experience. Fantastic nursery!
V L
October 24, 2022 at 12:00 amThe day my son started this nursery, I knew he will love it. I have no worries at all about leaving my son in care with all the Tops Day Nurseries staff. Everyone makes sure that he is happy and comfortable. He always says his keyworker’s name. I am very proud that he started to talk. A big thank you to all at Tops Day Nurseries Poole, especially to his keyworker.
L W
May 24, 2023 at 12:00 amMy 2 children attend Tops Day Nurseries in Poole. They both settled in really well. The flexible booking is amazing and we’ve always been really impressed with the food menu. The staff really engage with the children, know their interests and help with their development. Both are always happy at pick up! Wouldn’t hesitate to recommend!