Description
Contact Information
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Phone Number0115 981 7837
Categories
Details
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Group/OwnerSecret Garden Childcare Ltd
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Person in ChargeLaura Richmond (Manager)
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Number of Staff17
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children56
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Age rangefrom 0 years 2 months to 8 years 0 months
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ParkingPrivate parking spaces are available outside the nursery, on the nursery driveway and generally along Musters Road on the same side as the nursery.
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VisitingVisits can be arranged by calling the nursery between 7.30am and 6pm
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DirectionsThe nursery is situated on the left hand side if travelling along Musters Road from the cricket ground and can be easily spotted by the large monkey puzzle tree in the front garden!
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Opening DaysMon-Fri
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Opening Hours0730-1800
Kirsty H
January 24, 2023 at 12:00 amThe ladies are lovely and take so much care over my daughter. You’re never in the dark as to their antics during the day and my little girl just runs in every morning and smiles at everyone in reception. Happy child. Happy Mum. Highly recommend.
Kayliegh F
January 24, 2023 at 12:00 amI have had two children attend The Secret Garden Private Day Nursery, the first in 2005 and the second in 2020. We decided to return to this nursery based on the satisfaction of the first experience and the fact that they are still members of staff residing there today that were there 18 years ago. My latest experience with the nursery has been very good, it has felt friendly and the nursery staff are all approachable. I am very happy with the service provided, they support my son’s learnings and also my own with my understanding of Makaton as I have a deaf mother-in-law. The nursery has been really good at understanding the changing needs of the care that I require due to changes in my own working patterns and I have always had a quick response and solution and for this, I am always grateful. Communication is really good and the use of the app is innovative and allows me to see what my son has been doing during the day. I am also really happy with the external activities that are provided.
A A
January 24, 2023 at 12:00 amWe are delighted with the nursery and all the staff. The facilities are excellent and the staff are very professional and genuinely care about the children. Our two children had an outstanding settlement and we thoroughly recommend this nursery.
R L
January 24, 2023 at 12:00 amFantastic nursery. The staff are all lovely. My child is well taken care of and has an amazing time when there. She plays with the children and staff and eats better than she does at home! We are definitely sending our second here. The staff communicate well and are happy to talk to you any time if you have questions or concerns. I’d thoroughly recommend The Secret Garden Private Day Nursery!
Madhuri G
January 25, 2023 at 12:00 amMy daughter has been at The Secret Garden Private Day Nursery for the last five months and she is really enjoying her time at nursery. The staff are lovely and friendly. Her English and vocabulary have improved significantly. The staff are so welcoming to both parents and kids. It is easy to address any queries about my daughter’s day-to-day learning. Ladies are doing a fantastic job.
Shireen W
January 26, 2023 at 12:00 amI couldn’t be happier with my choice of nursery for my daughter. The nursery is an outstanding provider with an excellent staff team. My daughter has now been at the nursery for nine months and she loves every minute. The staff are dedicated, friendly and informative. I feel that I am well supported and have a good understanding of my daughter’s progress and next steps. As a first-time mother, I was very reluctant to send my daughter to nursery and I can honestly say it has been the perfect match for her. The free flow of the nursery and personalised approach have made this an extremely positive experience for us both.
S R
January 26, 2023 at 12:00 amThe staff at The Secret Garden Private Day Nursery are absolutely wonderful! My daughter has been going for two years now, initially very shy and unsure owing to the lack of social interaction during the pandemic, but she has absolutely come on leaps and bounds during her time there.
She is a happy and confident child, with excellent speech and manners all confounded by her time with the staff. I definitely recommend The Secret Garden to other parents!
Kerry B
January 30, 2023 at 12:00 amMy daughter absolutely loves coming here, she’s been at the nursery for around a year now and has such a beautiful relationship with her practitioners. We receive daily pictures and information about what they’ve done for the day and what they’ve eaten etc. The practitioners are exceptional at meeting the needs of the children and creating beautiful bonds and relationships. Dietary requirements are met and monitored amazingly, with fresh food being made daily by the chef.
N E
February 7, 2023 at 12:00 amWonderful nursery. Caring staff and great communication with parents and my daughter loves it there. Children’s current interests guide focus/learning. Meal plans are well thought out and I love that independence is encouraged at meal times.
Amy J
March 13, 2023 at 12:00 amWe have sent three children to The Secret Garden Private Day Nursery over the last eight years and it is great. The staff are so caring with the children. I have the utmost confidence in the service they provide. I would recommend the nursery and its staff to all.
Ayben A
March 13, 2023 at 12:00 amMy child loves all the staff at The Secret Garden Day Nursery! I wish we had found you earlier. The staff are really friendly and attentive. When I leave my child in the morning, she looks forward to a great day ahead.
R O
March 20, 2023 at 12:00 amMy daughter adores nursery. She is always excited to attend and loves the staff who work there. They are always finding new ways to engage the children in fun and educational activities. Whenever I pick my daughter up, it is so clear she has had a fantastic, action packed day. The staff are so supportive and knowledgeable about any issues or questions I might have about raising a toddler.
I feel very lucky my daughter has a place here.
A S
April 17, 2023 at 12:00 amIt’s all about the people that work there. They create a wonderful experience for our little one. He loves going to nursery: he walks in in the morning and just shouts ‘bye daddy’. At the end of the day he is excited to tell me all about the things he got up to during the day.
O D
April 17, 2023 at 12:00 amMy son started at The Secret Garden in 2019 and his little sister is also there now and what a great experience it has been. The staff have been so professional, welcoming and friendly and both my children have thrived, no doubt having been given a wonderful start in life. I would recommend this place for sure!
P B
April 17, 2023 at 12:00 amMy Son currently attends this nursery, he is always excited to go into nursery and loves his time there. The staff are caring and accommodating and there are always great activities planned to help with his development.
C S
April 20, 2023 at 12:00 amA brilliant nursery that is very focused on personalised activities for the children. Lots of topics focus on the children’s interests, and the staff gives suggestions on extra ways to engage the children at home to continue learning.
Lovely, friendly staff who clearly care about the kids!
Rheanna W
April 20, 2023 at 12:00 amMy son started nursery a couple of weeks ago, and it was such a hard transition for both of us! But he absolutely loves it! This nursery has made him feel so comfortable, and the staff have been amazing with keeping in contact with me and making my son feel at ease! I can’t thank the staff enough for being so amazing and really engaging in learning what my son likes to do. The staff really do take their time to listen, play and get to know the children’s needs. This is what I’ve been wanting from a nursery. We thank you so much.
Alison G
April 21, 2023 at 12:00 amMy little boy absolutely loves going to nursery here and I couldn’t be happier. I expected lots of tears when he started, but apart from the first few days there’s been nothing but smiles as soon as we get there – it’s so good to know he’s happy there. The staff made us both feel super-welcome and really get to know and care about the children. The management team are great, my son adores the food and he’s developed so much already over the last few weeks. Very glad I chose this nursery!
L D
May 18, 2023 at 12:00 amWe chose this nursery for our son when he was a month old, just prior to lockdown. We felt it had a lovely atmosphere and the children and staff seemed happy (and many had been there for years which is a big plus!). By the time my son actually started, we were nervous since he had barely had a chance to socialise, never mind being left with anyone before due to COVID! We needn’t have been though, we were cared for as much as our son! Nothing is too much trouble.
We now have our daughter at the nursery too and we are still very pleased we made the right choice. We love how the staff greet the children with a big smile and as though they are family.
There always seems to be lots of fun activities for the children to take part in, as well as plenty of free play.
Would definitely recommend The Secret Garden to anyone. Thank you!
Michelle W
May 24, 2023 at 12:00 amMy two boys have been attending The Secret Garden Private Day Nursery for 4 months now, and they love it!
From our very first visit every member of staff have been kind, supportive and of course professional. The staff have a wonderful and engaging manner with the children, which has had a very positive effect on my boys, especially my 3 year old.
The Famly app is great for seeing what the children have been up to, the photos are always a pleasure to look through.
Communication with the management is excellent, with any questions or queries being quickly answered or resolved. They are always happy to help in any way possible.
It is very reassuring to know that my children are in a safe, happy and fun environment.
100% recommend Secret Garden.