Description
Contact Information
-
Phone Number01275 868070
Categories
Details
-
Group/OwnerNursery Village Ltd
-
Person in ChargeZoe Mathias (Manager)
-
Number of Staff30
-
When ClosedChristmas Eve to New Years Day
-
Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
-
Total Places for children122
-
Age rangefrom 0 years 6 months to 5 years 0 months
-
Opening DaysMon-Fri
-
Opening Hours0730-1830
E P
December 23, 2022 at 12:00 amMy son had a short stay at the nursery and he has never really adapted; the staff are rude to parents. I have never seen notes of daily planned activities (only toys around a room), and staff would refuse to give information about my son when I would pick him up. They have an electronic door (that was broken for a few weeks, so you would have to wait when they see you, to manually open the door – it could take a couple of minutes and afterwards they would charge a late fee, even for 4 minutes that you were waiting for the door to be opened). They did ignore my email with complaints for almost 3 weeks and only replied after I chased them. Not recommended at all.
A K
January 3, 2023 at 12:00 amMy little girl started at Quays Park as they opened in October. The staff were absolutely brilliant and settled her in straight away. She was only 9 months when she started and she has always arrived at the nursery beaming to see everyone! We get such good handovers every time we arrive to collect her alongside being updated throughout the day on the nursery app. There is a vast range of resources on offer and the room is welcoming and homely. The staff observe my child and plan activities to extend her learning. I was able to do my own parent observation showing my little girl’s interests at home and they extended this by planning activities around this interest! As new staff have started, they have all been amazing, and make me feel so confident to leave her for each session. As a mum, it was daunting going back to work and having to take her to nursery but Quays Park have made this so easy. I see how much she gets out of her sessions at nursery! Thank you so much!
P K
January 6, 2023 at 12:00 amTo be honest, as a grandfather I don’t have a lot of experience of nurseries, but I can only speak as I find. First and foremost, all staff I’ve come into contact with have been attentive, friendly and approachable. Always have plenty of stories of their daily activities. The location at Quays Park is a great location close to Junction 19 with plenty of easy parking. The facility is modern, clean and full of all the facilities you would expect in a nursery. Security to the nursery is first class with all the latest radio frequency identification door security. In my humble opinion, the combination of the above makes for a well-run nursery.
Lucy A
January 6, 2023 at 12:00 amOutstanding nursery – very clean, and staff are very supportive. Would recommend it to friends and family who have children as they are very well looked after. Brilliant outdoor area for the children and is very secure.
Phoebe O
January 6, 2023 at 12:00 amOur daughter has been here since last October when they first opened. She is loving it! The nursery is new and looks great, and our daughter particularly likes the large outdoor area. The team are professional, friendly, welcoming and happy to help and answer any questions. We receive regular updates daily, and the staff are always very accommodating to any additional needs. Would definitely recommend it to any prospective parents looking for a good nursery.
E C
January 16, 2023 at 12:00 amThe staff at the nursery have been nothing but supportive, welcoming and friendly. We get updates through photos and observations through the nursery app as to what my child has been doing. My child has settled in really well and always looks forward to going to Quays Park.
Simon D
January 19, 2023 at 12:00 amMy child has now been going to this nursery since they opened in October. I can honestly say she has loved every minute. The staff here are second to none, I can not speak highly enough, very welcoming, kind, thoughtful, enthusiastic, they listen to what we have been doing at home with our child and extend this whilst she is at nursery to help bring on her development. We are constantly updated on her throughout the day. The facilities are brilliant, there is a wide selection of resources, they plan lots of activities that our child loves. I have already recommend this nursery to a few friends and will continue to do so in the future.
Danielle K
February 14, 2023 at 12:00 amWe are really happy with how well the staff have helped our little boy settle in. His key worker has developed a lovely relationship with him and very quickly he was very settled and comforted by her. The staff clearly love working with children and they are very caring and playful. The activities they set up for the children are varied and are tailored towards things they like – our son loves the messy play trays. Communication with the nursery has been excellent- we particularly like their use of the app to keep us informed of his food, sleep and activities.
I also really like how much time they spend outdoors – they are out in the garden at least twice every day, plus they take them on walks in the local area and to the local park.
A W
July 8, 2023 at 12:00 amQuays Park Nursery are amazing! Staff are friendly, knowledgeable and caring and they clearly love what they do. Since starting at Quays Park our little boy has become more confident and we have noticed how much he is developing – thank you!
Eva L
August 14, 2023 at 12:00 amMy daughter started in Mar 23, she was 9 months. She was crossed for a few weeks, I can see her key person is caring and helping my daughter to settle (I saw her sleep in her key person’s arm one day when I pick up her). She enjoys to go the nursery now and has a smile when she meets the staff from the nursery.
Good Job!
E G
August 14, 2023 at 12:00 amAbsolutely amazing! My little boy has developed in all areas incredibly since starting in February 2023. His key worker as well as all other staff know him very well, including his interests and skills. They work with both me and my little boy to develop knowledge using these. Thank you so much! We really appreciate everything you do. (Could change the door system though.)
Z D
August 22, 2023 at 12:00 amAdmittedly I was very nervous starting nursery and weary of how my son would be cared for due to severe separation anxiety by him. I can honestly say it’s the best decision ever made to choose this nursery. The staff have been wonderful! Fully supportive, caring and understanding. Providing regular updates, photos and feedback. My son is now thriving and actually enjoys attending nursery. This has made work life easier to manage knowing he’s cared for in such a friendly environment. I couldn’t thank the staff enough!