Description
Contact Information
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Phone Number01242 527545
Categories
Details
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Group/OwnerN C Nurseries
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Person in ChargeEmma Lusmore (Manager)
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Number of Staff9
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children38
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Age rangefrom 0 years 0 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
B E
February 10, 2023 at 12:00 amLeft my child in the same nappy the whole time he was there and just fobbed it off, also leave children unattended with no staff in a room. Not great at updates, about 10 pics since October. Lazy caretaking in my opinion, many times I turned up and staff where sat on tables with coats on looking bored and ready to leave, not even interacting with the few children still in the room.
T M
March 8, 2023 at 12:00 amMy son has attended since August 2021 and is thriving. He started in babies room at 13 months old and at 2 years and 8 months his speech, understanding, confidence and empathy is beyond his age. He’s made some very good friendships with children and staff. One particular staff member in the babies’ room is a lovely positive lady and she enjoys being with the children. They’ve been brilliant in terms of putting my son down for a nap when he’s tired following his cues as well as his nap time routine at home. Two staff members in the toddler room are great, every time I’ve collected my son I’ve observed him playing happily interacting with staff and children having fun. Any issues the managers have been quick to listen and resolve. The staff work very hard and are passionate at what they do, they deserve credit. In regards to the online diary, they are good at updating this but I do not mind if they don’t, as clearly they are prioritising the care of the children’s needs rather than updating a tablet.
C H
April 5, 2023 at 12:00 amFantastic nursery, my son loves it at Puddles. The staff are great and so are the facilities. My little one gets excited when he knows he’s going to nursery, they have helped him with so much since starting at Puddles.
Jordan S
April 20, 2023 at 12:00 amMy daughter has absolutely thrived in the care of all the Puddles staff. There is honestly not one member of staff that my daughter doesn’t adore, and each night before bed my daughter will say all of the staff members’ names and talk about them! This speaks volumes about the staff since my daughter is quite shy and reserved and is not willing to go to just anybody, and yet she feels so at home at Puddles.
The girls all work so incredibly hard and my daughter’s confidence has increased enormously since she started at Puddles and for that, I will forever be incredibly grateful.
Sadly my daughter has to leave next month but we are really hopeful that she can return when she’s entitled to her 3-year funding, and we will always have a special place in our hearts for the wonderful Puddles.