Little Trees Day Nursery Hucclecote

We have been using Tree Tops since 2014 and have always felt happy to send our children. Communication is very good, and the staff are friendly and form close connections with the children. I would recommend it.

Our daughter has been going to Little Trees (formally another name) since she was four months old and I cannot fault the staff, who have made her learning journey an amazing experience. However, since management has changed at the nursery there have been noticeable staffing issues, with old invaluable members dropping like flies! This has left a lot of parents including myself feeling worried and anxious as a lot of the familiar faces have left. It appears little effort has been made by management to retain their existing staff. In addition to this parents have been unfairly charged in full for nursery fees, whilst having to isolate for covid. This continues to be a point of contention.

My 18-month-old attended for just nine weeks:
1) Forms completed prior to him starting including dietary requirements, were not shared with workers until prompted by me. I was not assured that his needs were understood sufficiently prior to his first day.
2) On three occasions, I was told that my child had received food that did not meet his dietary/cultural needs meaning these were either not followed or were miscommunicated.
3) I was notified that my son had been picked up and removed from the nursery causing huge panic. When contacted, the nursery stated this was recorded on the wrong child.
4) A staff member manhandled my child, forcibly grabbed his arm, shouted in his face, and attempted to snatch his comforter from him whilst he was upset. This was seen by a worker who had whistleblown. The nursery did not inform me of this for 6.5 hours and he was left there without a source of parental comfort.
5) He was unhappy, unsettled, and was distressed at handover. Since changing nursery, he is like a different child.

My 18-month-old started at the nursery back in the summer, and I have to say, he is absolutely thriving at Little Trees.
The work the staff put in is exceptional.
I knew that Little Trees was the nursery for my toddler the minute I stepped through the door.
There is such a lovely atmosphere within, and the staff are so friendly and welcoming, yet incredibly professional.
The staff make it clear that they are there for you as much as they are there for your children, and I really liked that.

The staff at Little Trees, are super friendly and professional, they have the children’s needs in their hearts at all time, whilst also being super welcoming to the parents. We get regular updates via the famly app along with a range of observations on my daughter.

My child has been coming to Little Trees Hucclecote since they were 7 months old. Now in pre-school, the nursery has been excellent in every way. All of the staff during my child’s time at nursery have been caring and compassionate. They obviously work very hard to provide a safe and exciting setting, and the days are always structured well with plenty of activities going on. The staff are welcoming and always show a keen interest in my child’s development. The Famly app provides us with regular daily updates with photo’s, so we always know what our child is up to.

The food has always been of the best quality, and through the updates, I can tell my child loves all the food on offer. Feedback from my child is always good and shows that this is the perfect setting for her to have grown up in as part of her weekly routine. The nursery itself is very well catered for. The outside space is very large with plenty of equipment for the children to use.

My son has been in Little Tree’s since he was 9 months old (now almost 2yrs old) and since our first settling-in session the staff have been incredible. They have been very welcoming and the transition for him joining the nursery has been seamless. The level of care he has had during his varying level of development (he wasn’t crawling when he started) has been consistently supportive and encouraging.

We find the nursery provides a variety of activities throughout the week for the children to get involved with, and heavily utilize the outdoor space on a daily basis regardless of the weather! Plus the use of the family app to keep us updated throughout the day about how he’s getting on with photos is excellent. The food is nicely varied and they really follow any guidelines we’ve given with weaning or milk allowances.

The nursery is also very accommodating with changing of days or changes to our schedule even with last minute notice. We’ve never had an upset drop off which says it all!

Our daughter has attended Little Trees since she was 9 months old now currently in her last year at the nursery before she starts school. The staff at Little Trees are great, our little girl has created such a great relationship with all of them and enjoys her days there. They use the family app which is updated every meal time and we get sent photos daily, with individual observations too. A big thank you to the whole team at Little Trees for all you do.

My daughter absolutely loves it here. She has been here for about eight months and loves the outside space and all the activities they do. I feel like the staff really know my daughter. There are daily updates provided on the app along with lots of pics. I especially like the handover at the end of the day as I really get a sense of how the day went. My experience has been a low turnover of staff and I’m delighted I found this nursery for my daughter. My daughter has developed a lovely bond with a number of staff, most especially her lovely ladies.

All staff are extremely welcoming and helped my daughter settle well into nursery life. We moved our daughter from another setting and I was worried about how she would cope with the transition – but the staff in adventurers were so calm, friendly and reassuring that she settled almost instantly! On the move into investigators (Pre-school) my daughter struggled a little but again I can not fault the staff with helping support that transition! The garden facilities are amazing! And resources/activities provided are there to ensure the children are ready for school! Management are very approachable and no query or concern is too big or too small I feel listened to and not just brushed away! Fantastic setting!