Description
Contact Information
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Phone Number020 8942 5779
Categories
Details
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Group/OwnerGrandir UK
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Person in ChargeHelen Small (Operations Director)
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Number of Staff35
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children70
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
S C
March 29, 2023 at 12:00 amMy son has been attending Claremont Road Dicky Birds from the age of 14 months, going from the Duckling’s baby room to now the Emus pre-school room. We couldn’t be happier with the choice we made: the staff are wonderful in all the rooms, meals are good, and communication very thorough. Considering the centre of town setting, the children benefit from a nice (if small) outside area and they go on outing most days weather permitting, to the river, the park etc. My little one loves going to nursery and I know he will miss it very much once he’s moving on to reception later this year.
C K
April 4, 2023 at 12:00 amBoth my girls have loved their time at Dicky Birds Day Nursery, and we have felt happy and confident in the care and attention they have received right the way through. We’re sad to leave!
My three-star rating for value for money is no reflection at all on the nursery or the excellent staff who deserve everything they’re paid and more, but the cost of UK childcare is insane.
Victoria T
April 4, 2023 at 12:00 amWe managed to get a place at Dicky Birds Day Nursery just before I was due to go back to work. The team were amazing at settling my son in on unusual circumstances and making sure we, as a family, were happy.
The team are always so positive and happy, and nine weeks in my son is loving his time there. They have fantastic activities for the babies to enjoy each day, a great variety of food and I couldn’t be more confident that this is the right nursery for him. A huge thank you to the staff for making this transition such a positive experience.
Michelle S
April 4, 2023 at 12:00 amOur little girl has been at Dicky Birds, Claremont Road, Surbiton since she was just under 2 years old. We had just emigrated to the UK from South Africa and were very nervous about leaving our child in anyone’s care other than our own. Needless to say the team at Dicky Birds very swiftly quelled all our concerns. They are all so competent, kind and helpful. Our little girl goes from strength to strength in developing her confidence, social skills etc and has adapted so well. Dicky Birds is a safe haven for us and we leave our child in their care with complete peace and confidence five days a week. Needless to say our secondborn will be joining the Dicky Birds family later this year too! A massive thank you to the Dicky Birds team for all their hard work; for the love and care they show our chicks and for being such super people in general.
Rory S
April 6, 2023 at 12:00 amWe love everything about Dicky Birds Nursery, a great team. Our daughter is very happy there, she loves all the activities and we love the artworks she brings home! Forest school and sports now that she is getting older are also great.
W H
April 6, 2023 at 12:00 amThe staff get to know the children really well and provide an exceptional level of care. We both work full-time, and it’s so great to know that our child is cared for and exposed to new and exciting opportunities every day. The children learn really quickly and always seem happy, forming positive relationships with the staff and their peers.
Claire P
April 6, 2023 at 12:00 amThis is a wonderful nursery. The staff are kind and caring and have great relationships with the children. The manager and deputy manager are efficient and helpful. All of the staff work so hard, and it’s clear that they enjoy their work. A special mention to the team in Swans, who have worked hard to help our daughter grow in confidence. We are so grateful to them all, especially her key person.
J S
April 6, 2023 at 12:00 amThis nursery is absolutely lovely, and the preschool room team and management team are all great people who genuinely care for the kid’s well-being. They provide lots of enrichment activities and celebrate special events wonderfully with the kids; they also take feedback seriously and are open to suggestions.
I wouldn’t hesitate to recommend them or send another child in the future.
S G
April 6, 2023 at 12:00 amOur daughter has really enjoyed going to Dicky Birds on Claremont road. The managers have been brilliant, as have the nursery staff. Although our daughter has only been there for a few months and part-time, I feel the staff know her well and really cares. There’s been good communication, and we got lots of updates on how things are going. The nursery itself is small and cosy. Would recommend!
Tamsyn J
April 6, 2023 at 12:00 amMy son has been at Dicky Birds since October 2022, and the whole Dicky Birds team have been so welcoming and supportive to us starting our nursery journey. They always keep me well informed of how my son is doing, how he is eating, sleeping and playing throughout the day. I feel that I can approach not only his key worker but any of the nursery team about my son, and they are always so happy to talk to me about him. If ever my son is upset, they always give him a cuddle and reassurance, giving me reassurance as well. I love getting the photo updates of him, as well as seeing the special events that have been laid on in recent months, such as the visit from Santa and the exciting farm visit! I have complete trust in the Claremont Road Dicky Birds team and would highly recommend!
Effi T
April 6, 2023 at 12:00 amWe couldn’t be happier with the Dicky Birds team. From day one, they have embraced our daughter and have made sure that she is always safe, well looked after and learns a lot through outdoor playing, songs, crafts and story-reading. We are very satisfied with the quality of service and have peace of mind that our daughter is in good hands during the day. The team is very caring and responsive.
B P
April 6, 2023 at 12:00 amThe staff are very friendly and caring. My son is very happy to go to the nursery every morning.
Before starting the nursery, my son wasn’t speaking English as he is Bilingual. In 2-3 months’ time, he improved his English skills thanks to story-reading sessions and the activities that teach kids new things while they are having fun.
Helena H
April 6, 2023 at 12:00 amOur daughter has settled in very well at Dicky Birds in Claremont Road – we are extremely happy with all the staff and the feedback we are given. Our daughter loves all the activities, and we are enjoying watching her develop!
Tom G
April 7, 2023 at 12:00 amI simply cannot commend Dicky Birds enough. We were pretty concerned about putting our daughter into nursery after a rough experience with a childminder but from the second she arrived (a year ago now!) we needn’t have worried. The key thing for me is the staff, from those in the youngest room to those in swans room where our daughter is now (and everyone in between) the care is unparalleled. Our daughter wakes up and is always eager to go in, and always has great stories to tell about her day. Highlights over the last few weeks have been an actual farm visiting the nursery and some resident chicks being born. If you’re thinking about where to send your child, seriously consider this nursery, it’ll be the best decision you make.
A P
April 7, 2023 at 12:00 amHave had a good experience, the only issue is the steep price increase, twice in the last six months.
And the daycare app for releasing and trading days of absence just doesn’t work, hope the new system is better.
M D
April 10, 2023 at 12:00 amMy son attends the Dicky Birds Nursery and we couldn’t be happier with the environment and services provided. Our boy runs every day to go to the nursery and can’t wait to see his teachers and friends. The curriculum is very diverse, the facilities are super clean and tidy and also the food is really balanced and tasty. All the staff are really knowledgeable and friendly and truly care for the children.
Lisa B
April 13, 2023 at 12:00 amCaring staff who really take the time to give children what they need. Excellent service, really could not be happier. When I pick my child up she always looks happy and is engaged with whatever activities the nursery has provided.
C B
April 13, 2023 at 12:00 amThey provide a good standard of care and friendly staff. There is also a nice variety of activities for the children, including regular outings and take-home crafts like baking and artwork. I was impressed that they include farm visits and occasional educational show-and-tell presenters.
Nuala T
April 27, 2023 at 12:00 amDicky Birds is the most wonderful nursery. Both my son and daughter have attended from 9 months old. The care and attention the entire team provides are excellent. The nursery has a really lovely atmosphere. My daughter loves the forest school trips too.
Neil A
June 2, 2023 at 12:00 amWe have had two children in Dicky Birds Day Nursery and Preschool and this summer will be the end of a 7 year relationship – the kids have loved it there and we have been very pleased with the nursery. Staff are great, they feed the kids well and all the children seem very bright and happy.
Would not hesitate to recommend as a nursery.
Thank you Dicky Birds staff for all the kindness shown to my kids