Description
Contact Information
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Phone Number0121 758 8080
Categories
Details
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Group/OwnerNorfolk House Nursery
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Person in ChargeRosie Phipps (Manager)
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Number of Staff15
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When ClosedBank Holidays and Public Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children63
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Age rangefrom 0 years 3 months to 4 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1900
Jenny D
January 26, 2023 at 12:00 amOur son started at Norfolk House Oxford road recently and he absolutely loves it. The staff in the toddler room are so welcoming and friendly and give us lots of info about what he has been up to throughout the day. The toddler staff are really interested to know what he is interested in and provide toys/activities based on this. He really loves toddler tennis and the sports too. The management and staff are all so lovely, you can just tell that they absolutely love working with the children, It’s a really great family environment and nothing is too much trouble. The nursery has supported our routine and have been on hand to help with potty training too! Couldn’t ask for more.
S I
February 6, 2023 at 12:00 amMy daughter has been attending Norfolk House Oxford Road for a while now and she absolutely loves it. We are always greeted with a smile at the door, the teachers are very thorough at the beginning and end of the day regarding my daughter and her progress from the day.
These days when I pick her up she doesn’t want to leave with mummy but would rather stay and play. Thank you for a personal relationship, it’s always very mind easing for a parent to know their child is looked after, especially in an environment different from home.
Amina K
February 6, 2023 at 12:00 amExcellent nursery every single person is so positive and kind! It makes a huge difference when dropping your child off. My son just started nursery in December and knowing he has such wonderful people looking after him makes you feel much more relaxed as a parent. The staff at the nursery are fantastic. They are so kind and caring, always smiley and friendly and brilliant with the children. The range of activities they do with the children is very impressive and I’m so happy with how my son has settled in and is developing. My son is really enjoying it there. Highly recommended.
S S
February 6, 2023 at 12:00 amThe nursery is well appointed and equipped in all aspects with a wide range of activities to keep the children engaged both in their rooms and the garden play area. It means so much to us as parents that our daughter happily enters the nursery each morning and seems just as happy at the end of the day. It is a testament to the great work done by the team at Norfolk House that I can’t recall seeing an unhappy child there. In fact, the staff too seem, without exception, to thoroughly enjoy their work. The children have the opportunity to enjoy a fantastic array of activities be it rhythm time or baby tennis, visits from The Animal Man and the like are common as are well-organised excursions. The nursery also offers many opportunities for parent interaction and communication from the nursery is excellent.
Great credit is due to the manager and her team for so quickly establishing such a fantastic culture. We are very thankful.
Marc A
February 6, 2023 at 12:00 amBoth of our children have been at Oxford Road since it first opened and our experience has been faultless.
The staff are so kind and caring it quickly took away any anxiety we had in sending our children to nursery for the first time.
Our youngest recently transitioned from the babies’ room to the toddler room and this process was well thought out and managed.
Activities are varied and fun plus bringing in people from outside the nursery to do toddler tennis or forest school (for example) really gives the children a wide-ranging experience.
The management of the nursery is both professional and accommodating, which is a culture that is shared across all the staff, nothing is too much trouble and they genuinely care about the children’s wellbeing. We really can’t speak highly enough of them.
Lado B
February 6, 2023 at 12:00 amAll staff are always caring and supportive the nursery is excellent.
The manager is always available there is an open door policy and concerns or problems can be discussed the staff team always try to implement this.
Staff and management are always supportive and discuss on a daily basis of activities and any changes which have taken place. I would recommend this nursery to others it is a safe environment.
Danielle B
February 6, 2023 at 12:00 amFinding a nursery that fits is a hard and daunting task for most parents. Personally took me well over a year to find a nursery, that I felt genuinely comfortable enough to enrol my children into but with Norfolk House, after my first visit, I instantly sighed a sign of relief. My children have been enrolled for several months now and they have developed both socially and educationally. The staff are all amazing and the service they provide is outstanding. I would definitely recommend this nursery.
Andrea H
February 6, 2023 at 12:00 amMy daughter has attended Norfolk House since June and has blossomed under their care. The staff are exceptional – the team in Babies 2 room ensured my daughter settled in well, quickly finding out her interests to help her feel happy and secure. My daughter was also slowly transitioned to Toddlers room over a number of weeks which, again, really helped her to settle into the new area with confidence. The food options are well balanced; the activities and resources are varied and stimulating, communication is prompt and feedback from parents is actively encouraged. The management team really seem to value and take pride in all staff members – I love this! My daughter runs into nursery smiling every day without looking back – this is down to the wonderful staff making the nursery feel like a second home. Thank you, Norfolk House!
Martin C
February 6, 2023 at 12:00 amOur eighteen-month-old daughter has been at Norfolk House Oxford Road for five months. She was initially nervous and was worried about being left anywhere without one of her parents nearby, but after a few sessions at Norfolk House, she’s become very settled. She is happy to be dropped off and the staff have really helped by ensuring her favourite book or breakfast is there to comfort her on arrival.
The communication from the Nursery is great, we get regular updates on events for the month (e.g. trips to farms, visits from local fire service). The staff clearly communicate how she’s eaten, slept etc and any other concerns and there is a clear system/process in place for this even on the odd occasion where the usual staff are not present at the time of handover. This helps align home life with the nursery. The nursery has helped develop my daughter’s social skills and communication. The nursery also provides access to a healthcare specialist and nutritionist which is an added bonus.
Rabih A
February 7, 2023 at 12:00 amIn just a couple of words. We are very pleased with Norfolk House. As new to Norfolk, I certainly can see a high standard level of care and overall respect. I am sure my little son is in good hands. Thank you Norfolk House.
Irene H
February 8, 2023 at 12:00 amSince my three-year-old son started at the nursery he has been so happy to go. The staff are magnificent, the place is so welcoming and the activities they do are so thoughtful. The settling-in went very well. They also arrange lots of social activities for parents to join in, which is great!
Wahiba D
February 8, 2023 at 12:00 amMy daughter started nursery in September 2022 and she absolutely loves it. She went from being ‘anxious about leaving mummy’ to walking through the door herself when dropped off. It was so lovely seeing how all the staff cared for her and ensured she felt comfortable with her surroundings by finding out what she likes and what she responds to. I have seen her thrive during her time at Norfolk Oxford road, and my husband and I are always impressed by how creative they are with their activities! They always try and involve the parents as much as possible and always ensure that we are kept in the loop of what our child has been up to.
Joe F
February 8, 2023 at 12:00 amMy children in preschool are always welcomed with warmth and kindness. The variety of activities that Norfolk House offers is second to none from nativity plays, parents coming in teaching the kids about their interests, or organising for emergency vehicles to turn up.
My children absolutely love coming to Norfolk House.
Gemma B
April 27, 2023 at 12:00 amOur daughter has just started here and it is just fantastic! Can’t recommend enough. The onboarding and level of activities for an under one are fantastic! Looking forward to her doing lots of exciting things. Everyone is so friendly.
Robert B
April 27, 2023 at 12:00 amOur daughter has just started at Norfolk House Nursery and is clearly really enjoying herself already. Everything I have seen so far has been superb, I think she is going to love it here. The staff, facilities, food and daily activities are very impressive.
J S
April 28, 2023 at 12:00 amOur daughter has recently started and all the staff were incredibly supportive, friendly and accommodating. We had a bit of a rocky start at no fault of the nursery however they were incredibly understanding and adaptable, and now our daughter is coming home from nursery very happy and clearly enjoys her days. Every member of staff has been approachable, smiling and happy to help which gives the nursery its fantastic atmosphere. Thank you to the manager and staff.
V O
April 28, 2023 at 12:00 amIt’s fantastic that my son joined Norfolk House, couldn’t be happier with the level of care and work that goes into this nursery. Never short of a smiling face, showing the staff get looked after as much as the children. Looking forward to seeing my son grow and develop there.
Laura B
August 10, 2023 at 12:00 amNorfolk House Nursery is an exceptional place both in terms of experiences for children and love and care. My son has loved preschool and I have seen him develop so much over the time he has been there. The staff are wonderful and you couldn’t ask for a better establishment to take care of your little ones.
C M
August 16, 2023 at 12:00 amThe staff are amazing. Especially in babies one. Our child is happy and you can really see the difference they’re making. She’s hitting all her milestones early because of all the hard work nursery is doing to support her.
James G
August 24, 2023 at 12:00 amNorfolk House in Moseley is absolutely outstanding. We feel like the staff in the toddler room really care about our little one, and they are constantly doing exciting and creative things with him, and tailoring his days to what he is feeling and needs that day. The menus are great, and the space is wonderful – particularly the outside area. The managers are incredible too – really responsive and flexible, and they love the little ones very much. Could not recommend it more!