Pitter Patter Day Nursery Ltd

My son has been attending Pitter Patter since October 2021 and was/is a pandemic baby. You can imagine both our anxiety about him attending the nursery. However, the staff made the transition for him so easy and effective. He was able to play independently yet if needed help or reassurance, the staff were always close by. They got to learn about him and his wants and facilitate these. They are constantly encouraging him to learn and develop. It’s lovely and reassuring to see him enjoy nursery. It’s also beneficial where the app is able to keep me updated on his morning/day and progress and the staff always keeps me up to date with any triumphs or issues.

Due to moving areas, we had to leave our childminder who we were very attached to, and I was apprehensive about how my son would transition. I’m happy to say Pitter Patter Day Nursery have been fantastic and my son loves it. They seem to make each day different with a range of activities and make good use of the outdoor space. My son talks about the different activities they do and funny conversations and songs he sings with staff which he enjoys. Thank you all of you.

My son loves going to nursery, he is always happy to go and has plenty to tell us about what he has done in the day.
Pitter Patter have been fantastic with him, the staff are always helpful and the communication we get from them is brilliant.

Pitter Patter Day Nursery has exceeded our expectations. Our daughter loves attending and always comes out happy at the end of the day. A lovely aspect is the app used to keep us updated throughout the day and is a great communication tool. Whenever we have had any queries, the responses received have been efficient, polite, professional and nothing seems too much trouble. The staff are all lovely. I feel our daughter has developed well from attending Pitter Patter Day Nursery, especially with all the restrictions Covid presented. Thank you to all staff.

My son loves coming to nursery, he started off unsure and not wanting to leave me or his father. But all staff there made him feel safe and had him enjoying himself and getting involved in everything they do. Now we drop him off with no tears! We love the updates on the app, seeing what he gets up to and what he’s been eating.
Overall we love Pitter Patter, only negative would be nappy changes could be a little more often but apart from that we all love it and are so happy to have found such a lovely environment for our boy to grow and learn.

I couldn’t have been happier with how Pitter Patter has helped my son settle in over the last few months. He has just turned one and I was worried about nap times and how he would be without us but he loves it there! The nursery team have been amazing! My son loves them and they have been so great with all their updates and even messaged me to check If I was ok when I was upset dropping him off in the early days! He loves the food there too!

We love Pitter Patter. My children both struggled with being left in the beginning but the staff were wonderfully supportive and caring. Now they both love it and it’s evident from the way they talk about what they’ve done and the photos that I’m sent daily that they are having a great time. They’re easy to communicate with and I love that the app is updated with what they’ve eaten and drunk. I couldn’t recommend them more.

Some staff at Pitter Patter are absolutely outstanding, particularly two of them. My son constantly spoke about them and really enjoyed being with them. We have pulled my son out of Pitter Patter now after so many issues. Issues that are concerning, not sure if it is understaffed or overpopulated but when paying for my son’s care I don’t expect such a high level of negligence. From being left in his own faeces all day up his back, to coming home covered in scratches and marks. Very disappointing and concerning. There was one member of staff who was always very negative towards my son but not to others and not very nice. Other parents have mentioned the same to me in the queue and also at a birthday party. Management seem lovely but there’s only so far an apology gets you.

I would absolutely recommend Pitter Patter Day Nursery!
Our daughter joined in January 2023 and after about a week she was settled and loved the staff. She had 3 main ladies caring for her and we could see how much she loved them, every morning she would happily go to them with lots of smiles and giggles. They looked after her as if she was their own!
We got regular updates through the app and we felt comfortable asking any questions we wanted.
The whole experience was just great, we can’t fault it and the only reason we’ve moved her to a different nursery is the distance from our home. Otherwise, she would still be there.

I can’t recommend Pitter Patter enough. From helping our little boy settling in, to referring him onward for help with his additional learning needs, we have been supported every step of the way. We are so grateful to the wonderful staff who update the app regularly and send pictures almost every day which is so great as a working parent.