Description
Contact Information
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Phone Number01752 601909
Categories
Details
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Group/OwnerTops Day Nurseries
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Person in ChargeSophie Anderson (Manager)
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Number of Staff10
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When ClosedChristmas Day, Boxing Day & New Years Day
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children32
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Age rangefrom 0 years 3 months to 11 years 11 months
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Opening DaysMon-Fri
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Opening Hours0730-1800
Parker Wells
September 3, 2024 at 3:29 amIt is a excellent facility with a really nice and secure outdoor area. The team ( and in particular the Childcare centre Manager) are really welcoming and approachable and have consistently made me sense at ease about leaving my son in their care. They use a excellent online system to update you on your kid’s development. The system also allows you to add in your own photos, videos and observations which I thought was particularly beneficial during the lockdown as it allowed us to still sense connected to the childcare centre. I would definitely suggest Tops. My son has attended Tops Prince Rock since he was 17 months old and both mine and his journey of the childcare centre has been really great.
Winter Mayer
September 6, 2024 at 1:52 pmAll of the team are incredibly welcoming and know what he likes and consistently make him sense comfortable. Thank you all so much! Our little one has a fantastic time at Tops.
Avery Hayes
September 28, 2024 at 8:11 amThe team are so welcoming and welcoming, and my daughter settled in really quickly. They are very attentive, and I sense they really get to know each kid and their interests and development too. There is plenty for the kids to do here and the outside space is remarkable. I am really cheerful with the care my 16-month-old daughter receives at this childcare centre.
Riley Steele
November 1, 2024 at 6:15 pmSince being at the childcare centre everyone is so compassionate and attentive. I am extremely cheerful with how my daughter’s speech has come along.
Kai Lawson
November 8, 2024 at 10:36 pmHe has made excellent bonds with the team, and it’s clear they know all the kids as individuals. The team look out for each kid’s well-being and are consistently welcoming and supportive.
The kids take part in a wide variety of activities, and this is communicated to parents very effectively using a daily app; as well as other updates about his day.
The food menu is very nutritious, and there is a excellent variety in the meals offered. I think the food is outstanding value for money.
There is a lovely ethos to this childcare centre, and the outdoor facilities are a real plus. I wouldn’t hesitate to suggest it to others. My son absolutely loves it here.
Shawn Hayes
November 14, 2024 at 11:06 pmMy only complaint would be at collection time, it can take some time to get all the kids out the door when only one person is doing it and having a conversation about each kid’s day before getting the next kid. I am often late collecting my other kids from school because of the length of time it takes to get my daughter when you know she leaves at 3pm. Also, I often sense ignored at this time because nobody actually acknowledges I am there. A simple I will go and get little lady or fella would be a lot better and a lot more expert and polite. My daughter loves coming to childcare centre every day, she jumps out of bed to get ready every day.
Harper Hunter
December 3, 2024 at 4:43 amThe flooring is awful and marks all my kids’s clothes and is actually more of a hazard in itself. For this reason, I have marked value for money down quite significantly as I don’t sense the space is yet up to the standard being charged. Also, the inside space I understand the use of non-plastic but that doesn’t mean everything needs to be brown. Everything is very bland and comments I have had when showing someone photos of my kid at childcare centre they joke of it being a “prison childcare centre” – On a positive note, the food and meal selections are outstanding, my kid is enjoying these and the team are also outstanding. From when I viewed the childcare centre last year September time to now, the outside garden space has had no improvements made.
Quinn Morgan
January 6, 2025 at 10:03 pmThey have a lot of time for me and never rush me away when I’m dropping/collecting my kid; they are cheerful to chat about my kid’s day and tell me everything she has done. My daughter settled quickly with them when she joined. The team are very supportive.
Lennon Cross
January 12, 2025 at 11:56 amThey are consistently cheerful to give advice and give lots of feedback. The outside space is terrific with lots of different areas to explore. It’s a lovely childcare centre run by excellent people. So glad we choose Tops, Prince Rock. Another massive plus is how eco welcoming it is. They are more than cheerful to use cloth nappies. Excellent job ladies. The team are all so lovely my son loves going to playtime with them.
Quinn Grant
January 20, 2025 at 9:26 amThe team are incredible! Updates is incredible. I’ve had no issues and my kid has been attending for nearly 3 years. Activities are excellent. My kid is consistently busy and can’t wait to go back when they come home. My kid loves attending this setting.
Dallas Sawyer
March 2, 2025 at 3:19 amWe picked the setting because they are an eco-welcoming childcare centre, and they have been very supportive of us using cloth nappies with our 16-month-old. He has settled remarkably quickly and it is clear that he has a lovely bond with the team, who in turn are consistently very enthusiastic and appreciative of him as an individual. We adore that he spends time outside regularly and is given space to be himself (a very energetic and boisterous boy!) Updates between us and the team via an app ensures we can keep track of what he’s doing at childcare centre and stay in regular contact. His dad particularly appreciates this because he doesn’t get to drop/collect him, but he still feels involved. We are so impressed with Tops Prince Rock!
Skyler Wells
March 4, 2025 at 2:02 amShe has been struggling with her eating but the team are really excellent with her, encouraging her every step of the way. She is also potty training, with which the team are incredible. Since my daughter has joined Tops Day Childcare centre – Prince Rock, she has come out of her shell; her speaking is incredible and in general, she loves to go childcare centre.
Alex Ellis
March 10, 2025 at 5:39 amOur nearly 3 year old had a lot of upheavals when starting here, as we had relocated so we started her on half days for a few weeks until she had to go full-time, due to work commitments. She settled in relatively easily and even when drop-offs were difficult, she consistently came out full of beans, having had a excellent time. Possible emotional difficulties were raised with us, we were aware that she sometimes struggles to communicate where other kids her age probably wouldn’t, but even in the short time since this has been raised, we’ve seen an improvement. The team are understanding, not just of our daughter but us too and we couldn’t be happier with her being here. This childcare centre has been exceptional, from our first contact with the admin team.
Hayden Owens
March 18, 2025 at 6:09 amThe assistant manager is incredible and outstanding following up with parents evening on Zoom with excellent techniques and helping supporting us with our kid where she has gone so much into her shell; they are influencing her.
All the team are on top of her severe allergy’s, which consistently concerned me before she started childcare centre, and I can’t thank them enough as it’s not just an allergic reaction with her allergy’s, its life or death, and they have been incredible with it and so supportive.
We, as a family, including our kid, got quite bad with Covid, and they sent a lovely box of different things for her to do, make and read, which was just exceptional and beyond. I would highly suggest this childcare centre. The manager that has taken over has been incredible and very expert, by keeping us up to date, supporting not just the kids, but the parents.
Harper Wells
April 10, 2025 at 6:55 amShe looks forward to going every time and is greeted with smiles and enthusiasm. Throughout the week when my daughter is home she is still talking about her childcare centre nurses and asking to go. They provide us with information about my daughter’s day regarding sleeping times and how much she’s eaten every pick-up. This childcare centre has welcomed my daughter lovely.
Logan Frost
April 10, 2025 at 12:41 pmThere are consistently lots of interesting and enjoyable activities going on. The kids are encouraged to be independent, my son can’t wait to get there in the mornings and really missed not being able to go during lockdown.
The manager and her team work tirelessly and have created a attentive, welcoming setting. She regularly goes above and beyond and consistently seems to have a project on the go!
The team are welcoming and approachable and nothing is too much trouble. I cannot rate this setting highly enough. An outstanding setting with lovely team.
Quinn Sutton
April 25, 2025 at 1:47 pmMy daughter’s review of the childcare centre was instant, as soon as she came out of her taster session she shouted that she has “the best childcare centre EVER!” and has proceeded to tell everyone we have seen since. She is eager and cheerful to go to childcare centre, even on days where she isn’t going! Could not have asked for a better start to her childcare centre journey. Suffering from severe anxiety sending my daughter to childcare centre was consistently a daunting thought but all the team at Tops instantly put me at ease, answering any questions I have and being supportive to myself and my daughter.
Fallon Lawson
May 15, 2025 at 10:32 pmMy son consistently seems to have enjoyable. He seems to eat really well there too. My son loves one member of team in particular, and she is really patient with him and consistently makes sure he has enjoyable as well as learns something. The team are consistently lovely and supportive.
Indigo Parker
May 30, 2025 at 11:48 amNow, at 7 and a half years, she still comes for holiday clubs in the school holidays. She consistently has a exceptional time. I’m consistently impressed with the entertainment, educational and nutritional aspects of her day. I consistently suggest it. My daughter’s been attending Tops Prince Rock since she was a baby.
Charlie Taylor
June 13, 2025 at 2:28 amHe loves the range of resources both inside and outside of the setting, along with previous forest school lessons which took him outside of the setting for new adventures. He is about to start these again soon which he is very excited for! The team are incredible and go above and beyond for the kids. With regular updates at drop-off and collection and parents’ evenings. I am more than cheerful with what he has been doing throughout the day. They have even supported my son with his literacy as we had done a lot at home through lockdown, they have carried on with his phonics and writing to ensure he still continues to have a adore of discovering. I could not thank the team at Tops Prince Rock enough! My son has been attending Tops for over a year now and has thrived both emotionally and academically.