Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeMichele Hallpike (Nursery Manager)
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Number of Staff35
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children134
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Age rangefrom 0 years 3 months to 11 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1830
Kelli B
December 15, 2020 at 12:00 amWhat would I do without Bright Horizons Swanscombe! My daughter who is now 3-years-old has been attending the nursery since she was 1, and has gradually worked her way through the various character rooms. I’m usually not one for writing reviews, but I have to share how marvellous all the staff have been during this COVID pandemic. They have reassured parents since the beginning and continue to do so, keeping us up to date and in a timely manner. I hope they all get to have some well-earned rest over the festive holidays, as they all truly deserve it. I’ve chosen to remove my daughter from nursery next week, but this is a precaution on my side and by no means necessary, but hopefully will contribute to staff getting some rest. My daughter loves going to nursery, and we have managed to increase the hours she attends next year, she even has a couple of friends there now. We are hoping, at my daughters request to have a tea party with her friends once this COVID situation is over!
Jade T
December 15, 2020 at 12:00 amThe nursery is very helpful and will do what they can to help you out, they’re always there if you need to talk or ask questions. They have been supportive and understanding. My daughter adores her keyworker and many of the other staff, which for a parent, is very comforting. I don’t feel any worry sending her to the nursery, because when she first started, I would worry because she’s my only child and it was my first time sending her to the nursery, and she settled in quickly and loves going to nursery. And she can’t wait to start school, and it’s all thanks to the nursery and team. Thank you.
Penny R
December 16, 2020 at 12:00 amBright Horizons has just been the most incredible nursery/pre-school for my son. They look after him like he’s their own. The manager and deputy manager are incredible, and they go above and beyond to make sure my son is developing and learning to reach his potential.
My son has special needs, and the lengths and breadths they have gone to ensure his inclusion has been amazing, some of the strategies and ideas they have had have just been so creative and intuitive always putting the needs of my son first.
I would highly recommend this nursery not only for its wonderful staff but for the above and beyond effort and approach they don’t have to do but so kindly give in abundance.
The manager is especially a credit to the company, she has sacrificed personal days to be able to attend meetings about my son and always delivered on paperwork and reports that have been needed. and for that, I am so grateful.
I’m a very thankful and lucky mummy.
Karolina V
December 17, 2020 at 12:00 amMy son has attended this nursery since he was 9 months old. He is nearly three now and loves coming in!
Every key worker he had, has given him lots of attention and helped him become a confident boy he is today.
I can’t thank everyone enough for being so warm and loving towards him. The team is currently helping him with potty training and I can’t be happier with the results! They’re superstars!
Management is always happy and available.
Working their way through pandemic with extra care and understanding, always happy to answer questions and keeping me up to date with everything that’s going on within the nursery.
I would highly recommend this nursery to anyone who is looking for a place.
Thank you, Swanscombe! You’re like a second family to my son!
H S
January 12, 2021 at 12:00 amI am quite happy. The only improvement I can think of is more detailed information of child’s activity. You may wish to look into an online website where parents can log-in to their child’s account and see everything in terms of their daily activity and/or overall progress. Some other nurseries use such websites/apps.
Joanna B
February 16, 2021 at 12:00 amThe staff are very enthusiastic and happy I feel very comfortable leaving my child there. Management is easy to talk to and quick to resolve issues. The staff settled my child in quickly and reassured me every step of the way.
Sophia M
February 22, 2021 at 12:00 amAmazing nursery. It’s so hard to begin with as you are trusting someone with the most precious thing in the world, but they make it so easy. Made us feel so comfortable. My daughter’s key worker really is the loveliest person, my little girl really adores her. Really pleased with it all. Really secure too, which is another factor out of the thousands, that I love about this place.
Darren J
May 17, 2021 at 12:00 amJoining a nursery during a pandemic was never an easy decision, but both of us being key workers, we weren’t left with much choice. Understandably we were both anxious, especially not being able to view the nursery prior to starting. However, we were put at ease so quickly, the management team kept in touch to ensure all questions were answered and all worries were put to bed straight away. Our child was allocated a key person before they even entered the nursery and they phoned prior to our child starting to make sure everything was okay and to find out everything there was to know about our little one. On arrival on our first day, we were greeted quickly and felt reassured, we were given leaflets all about the room our child was in and we were called around two hours after dropping off to tell us what a good time our child had. Communication has been amazing from registering until now which has really helped us get to know everyone and feel that our child is safe.
Caroline N
May 24, 2021 at 12:00 amWe are very appreciative of the care and professionalism that the team has. Despite all the risks in the current climate, the nursery has done everything to remain open and look after our daughter so we could continue working. Our daughter has developed so much due to the varied activities she does every day. I like the diary that documents her day as we are assured that she is well cared for, trying new foods and she always comes home with paintings and photos. We are thankful for the staff courtesy calls whenever she has a fall or a little accident which is rare.
The teachers are always cheerful and give really detailed handovers. We cannot be more thankful!
Karen H
May 28, 2021 at 12:00 amI have always been really impressed with the level of care shown by all of the workers here. My son has been exposed to so much he wouldn’t have had a chance to experience at home, from language lessons to yoga. He really enjoys being attending. The nursery is also very supportive of all of our parenting decisions.
Karlene G
March 1, 2023 at 12:00 amMy son started the terrible twos early and the staff in each room have shown such great patience with him. I would like to say thank you to a particular from baby care who put a lot of time and effort into building a bond with my son. I would also like to say thank you to one particular member of staff from toddlers for making a real effort to ensure activities include my son’s interests to develop his learning and social skills.
The nursery staff have been amazing and I have recommended this nursery to friends.
I do find the rooms a little hot so perhaps aircon would be a great addition but in terms of development, I can see a real improvement in my son’s behaviour, speech and sharing abilities since joining BH.
I love the crafts afternoons which parents are invited to attend, it’s lovely to be part of their learning experience and see them with their friends.
I also am grateful for the app to keep up to date with my son’s day and what he has eaten as he tends to eat more at nursery than he does at home!
Rebecca S
March 30, 2023 at 12:00 amThe team at Bright Horizons, Swanscombe do a fantastic job looking after my little boy! I couldn’t wish for a better nursery to send him to. It really is a family away from home. Amazing staff and such a lovely atmosphere.
W S
April 5, 2023 at 12:00 amMy little ‘un’ has been at Swanscombe, Bright Horizons for a year and a half and has been well looked after through her growing months.
All the carers have been very accommodating with her and helped her through her development.
We highly recommend this nursery.
Megan J
April 5, 2023 at 12:00 amFrom the moment my baby was registered at the nursery they have been amazing – from keeping in touch calls/emails to arranging settle-in sessions, communication has been amazing. We were invited to attend events such as Mother’s Day craft afternoon even though my baby hadn’t started yet. As a first-time mum with a young baby I was extremely anxious about her starting the nursery, but the team in baby care have put my worries at ease and made me feel so comfortable leaving her with them. A family book with all my daughter’s family photos was made ready for her to start, she had her own peg before she started so from day one she had a sense of belonging.
I couldn’t recommend this nursery more if I tried! I have been truly blown away with the care for my child. The nursery administrator has been quick to answer questions and is always smiley and welcoming.
My daughter has a dairy allergy which fills me with dread, but the nursery has bent over backwards to ensure her needs are met. Amazing!
Rachel W
April 5, 2023 at 12:00 amBright Horizons are an amazing nursery and have helped my son really come along, hitting his milestones and have been very supportive of me, as my son was a covid baby!
I cannot praise them enough, they have a great app and their communication is very effective. I never worry when my son is in their care and I think that all that matters is my son is thriving and I couldn’t be more happier.
Stephen B
June 16, 2023 at 12:00 amI am impressed with the level of professionalism/expertise demonstrated by the teachers. They always make time to communicate with me and keep me informed about my daughter’s progress/activities and offer guidance on how I can continue her development at home.
The nursery school itself is a wonderful environment, with bright and stimulating classrooms, outdoor play area, and a variety of toys and equipment. As parent, it gives me great peace of mind knowing that my child is in such a safe and inviting setting.
Every day, she comes home with a smile on her face and new skills to show off, from sensory exploration to social interaction.
I am particularly grateful for the individual attention, taking the time to understand her needs and interests and tailoring their approach accordingly. It’s clear that they genuinely care about her.
Overall, I cannot recommend this nursery school and its staff highly enough and I feel so lucky to have found such an amazing setting for my daughter.
J B
June 16, 2023 at 12:00 amMy daughter started at Bright Horizons, Swanscombe in May at only 7 months old. The team have been fantastic at making me feel at ease leaving her in their care. I get regular updates through the app and pictures of her day, which is brilliant! The nursery is always clean and management staff are amazing and so welcoming, the rooms are amazing and very stimulating for every child!
Great environment for my little lady to learn and grow!
Keye O
June 16, 2023 at 12:00 amI am profoundly in awe of how the nursery has developed over the course of time. An expanded and assorted pool of personnel has definitely contributed to this progress. The meticulousness and improved consideration to detail have been quite remarkable for both of my children.
J T
June 26, 2023 at 12:00 amMy granddaughter has just started at this nursery I had to collect her on her 1st week as she was unwell. I must say what a lovely friendly nursery from the moment I arrived. All staff were very welcoming and genuinely concerned about the welfare of the little one. She seems very happy to be there and is thriving. I would definitely recommend this nursery it is a lovely environment with plentiful outside space for the little ones to enjoy.
Kirsty D
July 7, 2023 at 12:00 amMy daughter started at Bright Horizons Swanscombe in June 2022 at just 4 months old and I have to say the nursery has just been amazing since day 1. My daughter has some medical needs and the nursery have just put me at ease and supported me through every stage of this.
Living far away from my family means I have little support local to me, however, the nursery really does feel like my daughter’s second family – she has such amazing relationships with her key people. The management team have been really supportive of my child’s needs and are always there to talk to if I need advice.
Overall, I cannot recommend the nursery more, I was an anxious first-time mummy putting my trust in the team at Bright Horizons Swanscombe and it paid off. My daughter has learnt so much since starting at the nursery and the family app allows me to have so much involvement in her learning and development.