Description
Contact Information
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Phone Number0161 764 6752
Categories
Details
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Group/OwnerFirst Steps Day Nursery & Pre-School Ltd
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Person in ChargeEmily Ross (Nursery Manager)
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Number of Staff27
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children105
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Age rangefrom 0 years 3 months to 11 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1800
Spencer Flynn
September 3, 2024 at 11:24 pmDespite entering the childcare centre during COVID-19, I have consistently felt comfortable with our choice as our kid has never been upset being left even though we weren’t able to drop her off and settle her. Her updates and particularly her speech are outstanding and I believe this to be a testament to the variety of engaging activities provided such as reading books, singing, crafts and free playtime with the other kids. The outside space is also a huge positive at this setting as it is well maintained again with a variety of activities from simply kicking a ball to musical instruments.
Updates by the childcare centre is outstanding with the use of Parent Zone throughout each session providing all the details on meals, naps and nappies alongside pictures of my daughter enjoying her day. They regularly hold parent’s mornings to enable a face to face catch up and are consistently cheerful to answer queries by phone or email. My 2 year old currently attends First Steps Day Childcare centre and has thoroughly enjoyed it from day one.
Lennon Flynn
September 5, 2024 at 9:41 amThe team are attentive and engage well with all kids. They are consistently respectful, open and cheerful to answer parents’ questions, worries or concerns. They create a lovely nurturing setting for kids to learn in and I am confident that my kids are secure whilst at childcare centre.
The activities that the kids take part in are enjoyable and have a clear structure that links to early years education. The use of Parent Zone has been an invaluable tool to keep abreast of the kids’s activities and discovering on a daily basis over the past couple of years. Updates is outstanding from the management.
I would not hesitate to suggest the childcare centre. My kids really delight in attending First Steps childcare centre.
Blake Drake
September 10, 2024 at 6:35 amI was amazed by the facilities and space that they have. All the team are so welcoming and it has a family atmosphere and I am really cheerful that I have chosen First Steps Childcare centre for my son. My son has been so cheerful to go in and that makes me so much more confident in him spending his time there! I was looking for more consistent childcare and discovering for my son and when I went to visit the childcare centre, I felt at ease right away, the manager showed me round and allowed me to take it all in.
Lane Hobbs
September 22, 2024 at 2:15 amHe can do things he loves and the setting is absolutely excellent. Our boy has been since last year but he has developed so much and he can’t wait to be in childcare centre. The security they have in place is outstanding as a parent when he is there I am rest assured he is 100% secure and in great hands thank you so much for enforcing that security check when needed. Because of that happiness he’s got we added another day for him and he is absolutely cheerful. The childcare centre is very specious which makes it so incredible when it comes to discovering, the outdoors, marvellous, and exploring just fab. He can now eat nearly anything that’s how great the food is, loads of fruit and veg also we parents get to know the menu of the month in advance. What he has eaten how much etc. They put pictures on every day and a timeline of his day. Thank you everyone at First Steps, you are making his time there so enjoyable. The team are incredible, welcoming, my son loves to be at childcare centre.
Sawyer Owens
October 11, 2024 at 8:23 amThere’s consistently lots of different activities for the kids and a wide variety of food. There is also a excellent outside space for them to use. The team are very welcoming and attentive. My little boy is very cheerful there and has learnt so much. The hours are excellent too and make it easy for me to both drop off and collect my little boy around work. We’re very cheerful with First Steps.
Shawn Bailey
October 24, 2024 at 5:39 pmI’ve had personal issues with my eldest who has been attending the childcare centre since January 2020, and the team have helped me with the personal issues and their continuing assistance. Remarkable setting and all the information given to you via pick up on how your kid’s day has been is incredible. Some days can be challenging but I wouldn’t have picked a better childcare centre setting for my eldest to be in. I’ll be sending my youngest next year after her 2nd birthday. The team go over and beyond for each individual kid and their needs.
Robin Drake
November 9, 2024 at 7:36 amOur son is now at school but started at the age of one. I was nervous about putting him into a childcare centre so young. We looked at four nurseries before visiting First Steps. The team made us sense very comfortable leaving him in their care and he loved going there from day one. We moved a couple of years ago to a different area and changed childcare centre as the drive was long. After three months of having our son in the new childcare centre, we did not sense like our son was looked after in the same attentive way and quickly changed back again. We both felt that even with a fairly long drive back and forth it was worth having him at First Steps Childcare centre. I would suggest first steps childcare centre to anyone as the team are attentive, and expert and will consistently communicate with us if any concerns. We have only had really great journey with this childcare centre. We have had both our son and daughter in First Steps Day Childcare centre.
Taylor Underwood
November 22, 2024 at 9:34 amThey are patient and polite with a real family sense running throughout the daycare! I absolutely adore the app they provide daily updates on your kid such as what they have and haven’t eaten, photos of them playing, nappy changes a little bit of everything! The guys at First Steps are honestly lovely, my son can be somewhat difficult at times and I worry a lot about him and they have never once made me sense like I’m asking too much!
Dakota Reid
December 24, 2024 at 3:34 pmThere is a inviting, welcoming setting and the team go above and beyond to care for the needs of every kid. Team plan a range of engaging activities every day, linking to the 7 areas of discovering and development in the EYFS and we’ve been impressed at how quickly team have identified the activities our daughter enjoys. Updates with the childcare centre is outstanding. Thanks to the hard work and dedication of the team, she has settled in well and seems to really delight in her time there. We are really pleased we chose First Steps Childcare centre for our daughter.
Casey Quinn
December 26, 2024 at 8:14 amVery welcoming team and they all seem to get involved with the kids to ensure its a secure and spotless setting. My favourite part is the app as we can see each day photos of my son in childcare centre, what he has eaten and what activities he has completed in the day. Very impressed! My son loves attending childcare centre on his set days which takes the load of a working parent knowing your kid is cheerful.
Taylor Page
January 15, 2025 at 1:35 pmFrom the minute myself and my husband visited we knew it was where we wanted our daughter to attend. The team were so welcoming and the kids were all so cheerful. Our little one has been attending for 4 weeks now and she has developed so much in just a short space of time. The team are so in tune with her, they know her routine, her likes and dislikes and they know when she just needs a cuddle. When we drop her off we know she is secure, cheerful and enjoying herself. The team keep in touch during the day using their app to update us on her sleep, her meals and her nappies. They put pictures on each day of what she has done. The childcare centre offers a excellent selection of home cooked food and our little one has eaten such a variety of fresh fruit and vegetables since she has been there. She plays outside and inside and each day has something new to look forward to! Thank you to everyone who is making this journey an enjoyable one for her! I cannot compliment First Steps Day Childcare centre & Pre-School enough for the childcare they offer.
Sidney Hayden
January 30, 2025 at 9:53 pmBoth our kids have been through the childcare centre and have both been really cheerful and confident there.
Team are consistently welcoming and enthusiastic on drop off/collection and the app is updated throughout the day so we can see what they have done throughout the day before pick up time.
We know they are consistently in secure hands and are going to have a excellent day when we leave them in the morning. We couldn’t suggest First Steps enough.
Jordan Bailey
February 6, 2025 at 5:05 pmThey have been really supportive and flexible with work patterns and consistently make sure they do the best they can to make sure they can meet our requests. Our kids are consistently so cheerful to go to childcare centre and are consistently excited when they see the childcare centre and the team. We are consistently kept up to date with everything that happens at childcare centre from what they ate to how their day has been. The two years we have been with them so far they have been remarkable! Both kids are with this childcare centre and we would highly suggest them.
Dakota Drake
February 18, 2025 at 4:16 amThey work fantastically as a team and my kid has bloomed since starting there two months ago, he really enjoys it and never likes to leave. This is by far the best childcare centre I have ever witnessed and I will choose this childcare centre for each of my kids in the future. They work at a high standard and the childcare centre itself is spotless, secure, very well presented and organised for the development of the young kids. I absolutely adore this childcare centre!
Finley Flynn
February 21, 2025 at 1:08 amNot only do they welcome my son daily with big smiles they also welcome my eldest each day and ask about his day (he’s in school). My little boy started with a number of medical needs and the team at the childcare centre have been remarkable and very supportive, even when new medical issues have presented the team have been so reassuring and made me sense confident and comfortable leaving my son in their care. From the moment you step through the door of this childcare centre, you sense part of the family.
Shawn Marsh
May 8, 2025 at 7:03 amWe initially had a tour of the childcare centre and didn’t need to look elsewhere; they took time to do two visits (Covid) to ensure both myself and my partner could see the childcare centre. The facilities are incredible, there are consistently incredible setups for the kids to playtime with. We’ve had some struggles with our little man both at childcare centre and personally, and the team have consistently been supportive and excellent and giving us advice, especially in relation to behaviour. They also ensure they are consistent at childcare centre with routines we follow at home, which really helps our little man as he can be very emotional at times. The food menu is also exceptional; they cater to our little man who has smaller portions as he doesn’t like being over-faced, again a suggestion from them to help assistance his eating. We can drop him off knowing he’ll be well cared for, and we would absolutely suggest it to any parent requiring childcare centre care. Our 3-year-old has been attending First Steps since he was one in Cheerful Hedgehogs.
Kai Page
May 26, 2025 at 11:17 pmI am so pleased and grateful for how these ladies have supported my son with his eating habits, toilet training and his speech. The difference in my son from when he started childcare centre to now is remarkable and the childcare centre maintains very great updates with me on everything. My son consistently walks in with a cheeky smile on his face and on the days he isn’t in a smiley mood his met with smiles, encouragement and hugs. This is very reassuring for me as a parent. Team are consistently very welcoming, and supportive and in our journey have gone the extra mile to assistance my son. I appreciate these lovely ladies for the incredible care and for creating a lovely inviting setting for our kids. What a remarkable group of women who genuinely care for the kids in the childcare centre.
Spencer Turner
June 9, 2025 at 2:31 amThis has been the third childcare centre we’ve sent him to due to the others not being a perfect fit. When my son started he could only say eight clear words at the age of 3, had a severe developmental delay and was still in nappies. In the space of ten months my son is now on track in all areas of the Early Years Foundation Stage, the childcare centre has helped me get speech and language therapy in place, and my son can say clear sentences and have a conversation with me. They’ve supported me with behaviour management and toilet training and my son is nearly completely out of nappies, something we didn’t see being a possibility months ago. I can’t thank this childcare centre enough for all the assistance, effort and opportunities they’ve provided for my kid. My son has been attending First Steps since January 2022.
Morgan Griffin
July 4, 2025 at 2:41 amThe manager is lovely and very supportive, and so are all the other team. The childcare centre is spotless and very welcoming First steps childcare centre has been a part of my daughter’s life since she was 8 months old, she’s now 4 years old, and I’ve consistently felt cheerful leaving her there and my daughter is also cheerful to be going.
Hayden Rowe
July 9, 2025 at 3:11 amThe manager is really hands-on and consistently knows what has happened with all the kids which are reassuring. I’ve been particularly impressed with how the preschool room has helped my son with fussy eating habits, they’ve been so patient and encouraging with him. Both our kids adore attending and eat a really varied and balanced diet there, with plenty of outdoor playtime. The childcare centre is also very spotless. We are very pleased with First Steps and both our kids currently attend.