Description
Contact Information
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Phone Number020 8770 3222
Categories
Details
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Group/OwnerFennies Day Nurseries Ltd
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Number of Staff30
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children94
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1900
Khalid Z
March 13, 2023 at 12:00 amWe, unfortunately, had to take the hard decision to pull our son out in December 2022 for his own safety. Ofsted inspected Fennies Raynes Park in October 2022 – due to concerns raised to them by parents and deemed it inadequate – the lowest rating possible – because of safeguarding concerns and multiple other issues.
Since we were there (March 2022 – Dec 2022) there were a number of concerning issues:-
1. Children turned away at the door – due to staff shortages – on over 20 occasions.
2. Babies room was shut for almost two weeks – due to staffing issues. Parents left with no childcare options.
3. Multiple allegations from parents regarding concerning behaviour of staff towards children.
In their communication to parents, management tried to brush serious failures in safeguarding processes as simple communication mishaps. The poor interaction between staff and children as “some staff were acting like deer in the headlights” during the inspection. No accountability taken, not a safe place.
D H
June 14, 2023 at 12:00 amThe nursery has taken some great steps towards improving safety at the nursery with a huge improvement in procedural matters. I think this has given the staff more confidence in working at the location. I have been impressed by the manager and those employed at the nursery to improve the standards but saddened that they (in my humble opinion) did not receive the support earlier. I will admit to having no faith in the strategic management of the nursery group but this does not reflect on the staff based at the nursery.
On an individual basis, our child loves going to the nursery and has shown some great signs of development which we can directly attribute to the nursery.
There will always be things that can improve and if the small things can be improved then this nursery will have our support for the foreseeable.
Jenny H
June 30, 2023 at 12:00 amMy 2 year old has been here since the nursery opened last year – the new manager is fantastic and has ironed out initial opening issues.
We decided to stick with the nursery during the recruitment issues mentioned below due to the incredible room leader and other staff in the toddler room – my son is very happy here and enjoys a hugely varied range of activities both indoor and out. The nursery now has a truly family feel with minimal staff turnover.