Description
Contact Information
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Phone Number020 8699 9481
Categories
Details
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Group/OwnerLittle Elms Daycare Nursery Ltd
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Person in ChargeSandra Hunt (Manager)
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Number of Staff17
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When ClosedBank Holidays & Early Closure (2pm) on Christmas Eve
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children48
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Age rangefrom 0 years 3 months to 5 years 0 months
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DirectionsLocated in a private, gated mews off Perry Hill Road and just half a mile from Lower Sydenham station
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Opening DaysMon-Fri
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Opening Hours0730-1800
Ruksana A
March 22, 2021 at 12:00 amAll the staff and managers are super fantastic, I cannot thank them all enough. My son has settled in so well and is so happy. All the staff make you feel welcomed and are so friendly. Keep up the great work.
Hanna G
March 29, 2021 at 12:00 amMy son has attended Little Elms Daycare Nursery Sydenham for a couple of years now and has received excellent care in all three rooms. He is now in the owls room and loves going to nursery to see his friends and play. The nursery provides him with lots of fun activities and he is having a great time.
Manuela C
March 29, 2021 at 12:00 amFrom the first day the staff have been great and caring. I am happy with the way my son progressed. The only issue is the menu they are offering with food, my little one doesn’t like it so at times he’s having no lunch.
Claire R
March 29, 2021 at 12:00 amMy daughter has been attending Little Elms Daycare Nursery Sydenham since she was five months and she is about to turn four. We have been really happy, especially with her key workers. She is always so happy to go there and that is the most important thing for us. Our little boy who is eleven months is also enjoying it a lot and has been for over five months now. It feels like a family, we know the staff and they know you. You can partner with them for some specific issues such as potty training and dummies. As parents, there will always be a few things you want to improve but overall it is a very good nursery where our kids are making really good memories.
Emma H
April 7, 2021 at 12:00 amMy son has been at Little Elms Daycare Nursery Sydenham for three months and he really loves it. The settling procedure was smooth and he adapted very quickly. The ladies in the doves room and baby room really look after him and are so kind. He is always excited about going there. The activities are really fun and we love receiving photo updates online. Little Elms Daycare Nursery Sydenham has accelerated his development and we’re impressed by what he learns there every day. Highly recommend.
Chantelle S
May 4, 2021 at 12:00 amLittle Elms Daycare Nursery Sydenham has been the nursery that both my children have attended, one of them being nine years old who is profoundly deaf and my son who still attends and is now in preschool, he started from eighteen months. This nursery is honestly the best place for children. One of the management staff is the most lovely, caring and understanding manager you could meet. She always welcomes you with a smile. The team in preschool are fabulous everyday, my son comes home learning something new. One member of staff in the toddler room really went above and beyond for my son who is a very typical mummy’s boy, he cried most mornings as he didn’t want to leave me but always has the best days and comes home happy. I’m so happy with my choice to send both my children to this nursery and no member of staff gets frustrated with the children. My son adores his key worker and the other members of staff in preschool. I would also like to add that the curriculum and lessons for these babies are amazing.
Stefan H
January 11, 2022 at 12:00 amThere was a gas leak in the nursery in December and all children were sent home before midday. Rightly, safety of children and staff is most important. However on the other hand it caused great inconvenience to many parents including myself and it turns out the higher management is reluctant to reimburse the fees for that half-day. From my perspective, they did not provide the service and I find it very disappointing that they think it is OK. It makes me feel it only shows that for them it is about business.
Laura S
March 31, 2022 at 12:00 amWe have two girls there who are/have been very happy at the nursery which is the most important thing for us! No place is perfect and there had been issues with management in the past which did seem to really affect staff morale. However, this has since been resolved and it has had such a positive impact on the nursery-both in terms of communication and how the different rooms are managed. The girls adore the staff and have created very special bonds, particularly with their key workers. Children are cared for and stimulated with lots of fun activities. Highly recommended!
A W
March 31, 2022 at 12:00 amI cannot recommend Little Elms Day Care Nursery highly enough. Our daughter started a few months ago and settled in brilliantly. She is so excited about going each morning and runs through the door without a second thought. She comes home singing songs and doing dances she’s learnt. She is quite shy and has grown in confidence and has developed new skills really quickly by spending time with the other children and the amazing key workers. I would definitely recommend!
F K
March 31, 2022 at 12:00 amBoth my children have attended Little Elms with my youngest just moving into preschool which he is loving, environment and staff are great very welcoming.
New management team work well together very welcoming and their door is always open.
Charmaine C
March 31, 2022 at 12:00 amMy son has been attending the nursery since he was nine months old, and I have had no real complaints. There was a point when there was a lot of changes within management, but since the new managers have taken over, the nursery has been fantastic. The Ofsted report improved, and my son enjoys nursery that little bit more. They have the children busy all day!
My son’s key worker, and other staff members in his room are honestly the best. They really do care for the children, and keep me updated with everything. The safeguarding is amazing, and they really do keep the children safe and protected.
I have a child on the way and once I have finished maternity, my child will be going Little Elms just like their big brother.
Jack D
April 1, 2022 at 12:00 amIt never ceases to impress me that virtually every member of staff including those in the kitchen recognise my daughter and know her name.
The staff had concerns about my daughters wellbeing at one stage and I have to say it was handled with the upmost professionalism. I know that when I drop my daughter off and I know that she’s completely safe and she’s being looked after by people who really care deeply about her well-being.
Couldn’t recommend the nursery highly enough.
Shanaya W
June 12, 2022 at 12:00 amThe nursery is such a great environment for children, the staff are very attentive and the management help with every little need or concern you may have as a parent. Overall I’m very happy and satisfied for my child to be here.
Lisa-Marie P
September 28, 2022 at 12:00 amI can’t rate this nursery highly enough. Due to moving home and a change of circumstances, I managed to get both my girls a place in this nursery a week before Christmas of 2021, due to their other one closing down. Things happen for a reason, as my girls are super happier here, can tell the difference. They come home talking about their day and tired ready for bed. All the staff are hands-on and everyone knows everyone’s name. My youngest wears hearing aids and all the staff are keen to learn how to deal with that. Also, they allow her support teacher to visit. There’s been no issues. My eldest has now left and had a fabulous graduation send-off. Small, but great nursery.
Heather W
February 2, 2023 at 12:00 amLittle Elms day is a fantastic nursery. My son has been going for over a year and he loves it. He has learnt so much and is speaking so well. His key worker is brilliant and my son adores her. The staff are excellent and always helpful, I can’t fault the nursery at all! I would definitely recommend it.
C F
March 1, 2023 at 12:00 amSince my daughter started Little Elms, she has blossomed. They really take the time to make the children’s journey with them, as fun and as educational as possible. Her face lights up when she sees the staff, she constantly speaks about her time at nursery and can’t wait to go back. They have supported her through toilet training and are happy to work with you through anything that may arise. Highly recommended!
Ash G
March 13, 2023 at 12:00 amNeglect! I was appalled with my interactions with the Operations Manager, who was completely inconsiderate and has made my overall experience of the nursery appalling. My baby was returned to me with a raw bottom, there was literally no skin on part of his bottom so he was understandably in pain. I obviously complained to the Nursery and informed them that I would like to cancel my request I had previously made to increase his hours given the situation. To my astonishment, I was told that although the increased hours had not started they would still happen as I needed to give a month’s notice. I thought that given the condition of my baby they would at least try to help rectify the situation by listening to my request. On top of that, I was overcharged for a month and forced to pay this although my baby did not attend nursery as they had requested. Overall the staff in the nursery are pleasant but be warned that if you have any problems you will get no help.
M K
April 3, 2023 at 12:00 amIt was my sons first time going to nursery he is 2 years old. He was very shy at first but with the help of all the amazing staff he is now going to Nursery smiling and thriving to be there. The staff are great as they are always making sure every child is happy and safe playing.
Hayley B
April 12, 2023 at 12:00 amWe’re really happy we chose Little Elms Sydenham for our little girl. She started when she was 10 months old and I was so worried about leaving her (mum guilt) but the staff are so kind and caring and she quickly built up a relationship with them. She smiles and reaches out for them when we drop her off in the morning which is so reassuring. My little girl has lots of allergies and they have handled it really well providing alternatives at no extra charge including oat milk and soya yoghurt etc. The staff always take the time to tell us how her day has been and phone straight away if there’s anything you need to know. Communication from the nursery is great via the app. They put on lots of lovely events like a Mother’s Day afternoon tea and celebrate all the different religious and cultural events in the calendar which is great to see. Overall a lovely nursery.
Marie W
June 7, 2023 at 12:00 amMy little boy has thrived since starting Little Elms at 14 months old, his speech and understanding have come a long way. Such friendly staff and really comforting to be able to keep up to date with his activities throughout the day.