Description
Contact Information
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Phone Number020 8761 0770
Categories
Details
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Group/OwnerAll About Children
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Person in ChargeMica Lennox-Callender (Nursery Manager)
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Number of Staff16
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When ClosedBank Holidays & 2 weeks at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children53
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1830
Adrienne E
October 21, 2020 at 12:00 amMy 16-month-old daughter has been attending Nelly’s Nursery Lancaster Avenue for nearly 3 months and I can’t recommend it enough. The facilities are wonderful and the staff have all been so warm and welcoming. After an initial settling in period, our daughter now happily walks into the nursery every morning, excited to go play with all the exciting activities they have set up for her (all of which are posted to the app every day so we can see what she is up to). I love the pictures we get to see of her enjoying her time and learning new activities (we also get updates on what she ate, when she slept and her nappy changes). She loves the garden and playing in the dirt kitchen and I can just see how much stimulation she is receiving there. Her confidence has grown immensely since joining the nursery. It’s been so important to us, especially during Covid, that she builds relationships with other adults and children and so it’s great to see her bonding with her key person and other staff.
Kirsten B
October 21, 2020 at 12:00 amI can’t say enough good things about Nelly’s at Lancaster Avenue. Right from the start and my child’s settling in period, the staff have been so welcoming and friendly. They really took their time to get to know her and she settled quickly. I feel confident each day she is dropped off that she is in the safest hands and she seems to have a lot of fun. The menu is varied and nutritious and communication from the team is excellent.
K G
October 29, 2020 at 12:00 amNelly’s offers fantastic care and a safe, fun and hurting environment. Both my children attend part-time and they love it there. I have been particularly impressed by the support provided to my daughter as she recently settled into the baby room. She adores her key worker, who seems very tuned in to her needs and interests. Were it not for the (very) high price per day, I would, without question, rate Nelly’s as excellent in every category.
Elizabeth C
October 29, 2020 at 12:00 amNelly’s has been a source of reassurance for us as a family. We have felt able to depend on the staff as our own child has developed. We initially chose Nelly’s because of the facilities, nowhere else had such a wonderful outdoor space. But it has become an essential part of our son’s growth and the challenges he has overcome with their guidance. It is a nurturing space, with a joy for learning through friendship and the natural environment.
Lucy W
November 4, 2020 at 12:00 amNelly’s Nursery has brought out the very best in my son. He has developed such confidence and social skills since he has been attending Nelly’s. He clearly has an amazing bond with the staff and I feel so assured when I see his beaming smile when they open the door to him every morning. His learning, speech and all-round development have come on leaps and bounds and I’m so pleased I chose to send him to Nelly’s Lancaster Avenue.
Charlotte A
December 3, 2020 at 12:00 amAs the first nursery our son has attended, Nelly’s have been the dream! They are like an extended family, always there to welcome him with a smile and cuddle. He has settled in so easily, and this has made our experience as parents so much better. The early learning development side of things is excellent, with his dedicated care worker liaising with me regularly to update and share his progress. It’s amazing to see how he is has grown as a little person over the past few months. The setting is fab – particularly the wonderful garden, with its separate exploring areas. I love seeing daily pictures of what they have been up to! I feel so happy with the nursery setting – it’s safety, security and promotion of a child’s well-being. The staff team is wonderful – and my son is genuinely excited to see them at the start of the day. I am so happy to choose Nelly’s Lancaster – a home from home.
M C
December 3, 2020 at 12:00 amOur son started nursery earlier in the year, shortly before lockdown. He has since been going to the nursery part time for the last 2 months. In the beginning there were tears at drop off. However, the staff were always so friendly and caring and it was not long before he stopped crying and was enjoying an activity. Now he happily goes to nursery with a smile on his face. He even seems excited to say goodbye at drop off!
The staff are all lovely and make a huge effort – especially my son’s key worker with whom he has a special bond.
The nursery has great facilities. The indoor rooms are large with lots of light and the garden is spacious and has a mud kitchen to get messy in. The nursery management are brilliant, they are approachable and always available.
Rhiannon P
January 25, 2021 at 12:00 amWe are thrilled with the care that Nelly’s Nursery have given to our daughter, from the first day we visited we felt so trusting of the manager and all the staff, and our daughter absolutely loves it. The outdoor space is brilliant and was a really important factor for us in selecting a nursery. All the staff have been really accommodating of our daughter’s individual needs including managing her allergies, supporting her signing and her early potty training.
F O
February 9, 2021 at 12:00 amCouldn’t recommend the nursery highly enough. My child has attended since 5 and a half months (now almost 3 years).
Great key worker (and buddy) system for your child. All of the carers are incredibly warm. Lots of hugs and cuddles. They really got to know my child at all stages of her development (likes/dislikes/her personality). Not just ‘basic care’. The kids are just ‘happy’ and a real community vibe. My child considers the carers to be her friends too.
They put a lot of thought into their activities and the ‘learn by play’ model. The garden is such an incredible resource too!
Very organised. Always respond to emails within the day. No ask is too big/small. Excellent with information and precautions during Covid.
My child has grown up with Nelly’s, is so excited each morning to attend, and come out beaming. Am sure that certain of her best traits (kind, caring, happy, personable, curious etc) have been amplified in their environment.
Sonya S
September 24, 2021 at 12:00 amOur little girl joined Nelly’s at 9 months and stayed until she started school this month. She emerged as a confident, secure and very happy child with a love of learning. She developed great social skills at nursery and has left with a wonderful friendship circle. The staff are caring, supportive and have done a wonderful job of helping the children to share, collaborate and be mindful of others’ feelings. The long opening hours are very helpful for working parents, and the outdoor garden area (including the beloved pod which turns into Santa’s grotto at Xmas) is a real asset. The menus are healthy and varied. Our little girl was well supported through a challenging period of weaning and her food allergies were well looked after. As a service manager myself, I found the nursery’s approach to Covid management to be careful and accommodating and communications throughout (including about risk assessments and changes to protocol) were good. I would thoroughly recommend the nursery to you.
Simone D
February 2, 2022 at 12:00 amMy personal experience has been amazing so far, from the location to the professionalism of all staff. When searching for a suitable nursery for my child I had concerns. We visited numerous nurseries in our local area and by far Nelly’s was most suitable for us. We booked a tour and had the best experience we instantly signed up once we got home. The staff and management where very accommodating from the moment we enter the building. My child now attends this nursery and daily she comes home very happy. We receive daily updates via the portal which I must say I am extremely pleased with, as I am able to see the development of my child.
C R
March 6, 2023 at 12:00 amMy daughter has been at Nelly’s for two months now and she absolutely loves it there. She settled so quickly into life in the baby room and is very happy to attend each day. All the staff are so friendly and caring and I feel like they know my daughter well, she particularly loves her key person! The rooms are bright and spacious and the nursery provides a safe and stimulating environment. The quiet, enclosed garden is my daughter’s favourite place to play. We’re very happy with our decision to send her to Nelly’s.
Jennie N
March 15, 2023 at 12:00 amNelly’s Nursery – Lancaster Avenue is an incredible nursery. The building and the outside space is beautiful. I can’t imagine a nursery with a better garden, with so much space, a mud kitchen, slide, summer house and huge sandpit. However it is not the excellent building and the facilities but the staff that make Nelly’s so magical. Somehow they make looking after all the children look so easy and the environment just feels warm and calming. The activities offered look so much fun. I have 22 month old twin boys and I can see just how much they love the freedom to play and explore but also how safe and secure they feel in the environment at Nelly’s. There’s dress up, baking, messy play and so much more. I feel confident when I leave for work, that my boys are in the absolute best care and the peace of mind that provides me with is so valuable. I would recommend them fully to any prospective parent looking at nurseries in the area.
L M
March 19, 2023 at 12:00 amCurrent nursery management are amazing as are the brilliant staff that care for the children day to day, there is a true sense that all of the staff truly care for the wellbeing and development of the children. In addition to the amazing staff, the activities that the children are able to partake in and the large outside space creates a brilliant environment for children to thrive in.
Alice H
March 22, 2023 at 12:00 amI couldn’t be happier with Nelly’s Nursery. All the staff are friendly, kind and caring. My daughter settled in so well and thoroughly enjoys going, she seems to have lots of fun! I would highly recommend Nelly’s Lancaster Avenue to anyone considering it.
Jennifer F
March 26, 2023 at 12:00 amThe environment at Nelly’s Nursery is that of a second home, my child grins when we reach the doors and is sad to leave at the end of the day. There is every and any activity to do, especially in the excellent outdoor space. We sent our eldest to Nelly’s too and they flew through potty training and the early stages of identifying letters and writing with the support of the wonderful staff. We have two curious, happy and independent children – and the wonderful Nelly’s staff have been a major part of that.
Mackay B
March 26, 2023 at 12:00 amA safe, enjoyable, and caring environment with high standards are priorities for the new management. Amazing staff members who have a caring attitude and a lot of heart. Our daughter’s excitement about attending this Nursery is tremendous. Our daughter’s key person truly works hard to keep us informed about our daughter’s daily progress and nursery activities.
C W
April 3, 2023 at 12:00 amWarm and friendly atmosphere, it’s very much a big Nellys family! Our toddler loves the garden and looking forward to our daughter starting in the baby room soon.
In particular, we have liked and been impressed by:
– quality (and retention) of staff!
– range of activities (including some extras like French)
– the way different themes or world festivals are celebrated
Very much feels like it’s an extension of home and our toddler is always excited to go and to see his friends each day.
Akosua B
April 4, 2023 at 12:00 amMy daughter has been attending Nelly’s Nursery for almost a year now. She is very happy going in every morning and even on days that she is off, it feels like her second home. The staff and managers are nurturing and supportive and they provide her with so much attention and positivity. I have been giving great feedback on eating habits and communication. I will highly recommend Nelly’s Lancaster to anyone looking for a nursery.
Katie P
April 4, 2023 at 12:00 amOur son loves Nelly’s and runs in eagerly every morning to see his friends and carers. The staff are fantastic, there is a very good longevity of key carers and so care feels consistent and dependable. The children are occupied with a variety of activities and are outside as much as possible when the weather permits. We also like that the objects they play with are natural and everyday items and there’s lots of reading. There are lots of photos and good communication. Lastly, we are so grateful for the hours that Nelly’s operates – we rarely use the extra 30 mins either end of the day than other nurseries (nelly’s is 7.30-6.30) but it is very useful to have and makes those more stressful work days less so! My only criticism would be maybe a few more outings outside of the nursery but they do music classes, etc. in-house so all in all lots are offered.