Description
Contact Information
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Phone Number020 8942 5779
Categories
Details
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Group/OwnerGrandir UK
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Person in ChargeHelen Small (Operations Director)
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Number of Staff35
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children70
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
Justice Underwood
September 1, 2024 at 7:23 pmThey consistently keep me well informed of how my son is doing, how he is eating, sleeping and playing throughout the day. I sense that I can approach not only his key worker but any of the childcare centre team about my son, and they are consistently so cheerful to talk to me about him. If ever my son is upset, they consistently give him a cuddle and reassurance, giving me reassurance as well. I adore getting the photo updates of him, as well as seeing the special events that have been laid on in recent months, such as the visit from Santa and the exciting farm visit! I have complete trust in the Claremont Road Dicky Birds team and would highly suggest! My son has been at Dicky Birds since October 2022, and the whole Dicky Birds team have been so welcoming and supportive to us starting our childcare centre journey.
Charlie Ellis
September 2, 2024 at 9:21 pmMy son is very cheerful to go to the childcare centre every morning.
Before starting the childcare centre, my son wasn’t speaking English as he is Bilingual. In 2-3 months’ time, he improved his English skills thanks to story-reading sessions and the activities that teach kids new things while they are having enjoyable. The team are very welcoming and attentive.
Phoenix Wells
September 28, 2024 at 11:19 pmThey provide lots of enrichment activities and celebrate special events wonderfully with the kids; they also take feedback seriously and are open to suggestions.
I wouldn’t hesitate to suggest them or send another kid in the future. This childcare centre is absolutely lovely, and the preschool room team and management team are all excellent people who genuinely care for the kid’s well-being.
Jesse Delaney
October 6, 2024 at 3:25 pmOur daughter is very cheerful there, she loves all the activities and we adore the artworks she brings home! Forest school and sports now that she is getting older are also excellent. We adore everything about Dicky Birds Childcare centre, a excellent team.
Hayden Hunter
October 10, 2024 at 12:42 amThere is also a nice variety of activities for the kids, including regular outings and take-home crafts like baking and artwork. I was impressed that they include farm visits and occasional educational show-and-tell presenters. They provide a great standard of care and welcoming team.
Kendall Bailey
November 23, 2024 at 7:02 pmWe couldn’t be happier with the choice we made: the team are fantastic in all the rooms, meals are great, and updates very thorough. Considering the centre of town setting, the kids benefit from a nice (if small) outside area and they go on outing most days weather permitting, to the river, the park etc. My little one loves going to childcare centre and I know he will miss it very much once he’s moving on to reception later this year. My son has been attending Claremont Road Dicky Birds from the age of 14 months, going from the Duckling’s baby room to now the Emus pre-school room.
Kendall Drake
January 6, 2025 at 6:09 pmOur daughter loves all the activities, and we are enjoying watching her develop! Our daughter has settled in very well at Dicky Birds in Claremont Road – we are extremely cheerful with all the team and the feedback we are given.
Jordan Page
January 28, 2025 at 4:12 amHave had a great journey, the only issue is the steep price increase, twice in the last six months.
And the daycare app for releasing and trading days of absence just doesn’t work, hope the new system is better.
Parker Knight
February 23, 2025 at 2:01 amWe’re sad to leave!
My three-star rating for value for money is no reflection at all on the childcare centre or the outstanding team who deserve everything they’re paid and more, but the cost of UK childcare is insane. Both my girls have loved their time at Dicky Birds Day Childcare centre, and we have felt cheerful and confident in the care and attention they have received right the way through.
Dallas Drake
February 23, 2025 at 11:38 pmOur boy runs every day to go to the childcare centre and can’t wait to see his educators and friends. The curriculum is very diverse, the facilities are super spotless and tidy and also the food is really balanced and tasty. All the team are really well‑informed and welcoming and truly care for the kids. My son attends the Dicky Birds Childcare centre and we couldn’t be happier with the setting and services provided.
Taylor Morgan
March 4, 2025 at 5:22 amWe were pretty concerned about putting our daughter into childcare centre after a rough journey with a childminder but from the second she arrived (a year ago now!) we needn’t have worried. The key thing for me is the team, from those in the youngest room to those in swans room where our daughter is now (and everyone in between) the care is unparalleled. Our daughter wakes up and is consistently eager to go in, and consistently has excellent stories to tell about her day. Highlights over the last few weeks have been an actual farm visiting the childcare centre and some resident chicks being born. If you’re thinking about where to send your kid, seriously consider this childcare centre, it’ll be the best decision you make. I simply cannot commend Dicky Birds enough.
Skyler Griffin
March 7, 2025 at 12:41 pmOutstanding service, really could not be happier. When I pick my kid up she consistently looks cheerful and is engaged with whatever activities the childcare centre has provided. Attentive team who really take the time to give kids what they need.
Kai Knight
March 26, 2025 at 8:23 amTeam are excellent, they feed the kids well and all the kids seem very bright and cheerful.
Would not hesitate to suggest as a childcare centre.
Thank you Dicky Birds team for all the kindness shown to my kids We have had two kids in Dicky Birds Day Childcare centre and Preschool and this summer will be the end of a 7 year relationship – the kids have loved it there and we have been very pleased with the childcare centre.
Justice Clarke
April 3, 2025 at 6:48 pmBoth my son and daughter have attended from 9 months old. The care and attention the entire team provides are outstanding. The childcare centre has a really lovely atmosphere. My daughter loves the forest school trips too. Dicky Birds is the most fantastic childcare centre.
Harper Mayer
May 12, 2025 at 1:17 amWe both work full-time, and it’s so excellent to know that our kid is cared for and exposed to new and exciting opportunities every day. The kids learn really quickly and consistently seem cheerful, forming positive relationships with the team and their peers. The team get to know the kids really well and provide an exceptional level of care.
Winter Irwin
June 6, 2025 at 2:28 pmFrom day one, they have embraced our daughter and have made sure that she is consistently secure, well looked after and learns a lot through outdoor playing, songs, crafts and story-reading. We are very satisfied with the quality of service and have peace of mind that our daughter is in great hands during the day. The team is very attentive and responsive. We couldn’t be happier with the Dicky Birds team.
Logan Hayden
June 7, 2025 at 8:41 amThe team were incredible at settling my son in on unusual circumstances and making sure we, as a family, were cheerful.
The team are consistently so positive and cheerful, and nine weeks in my son is loving his time there. They have remarkable activities for the babies to delight in each day, a excellent variety of food and I couldn’t be more confident that this is the right childcare centre for him. A huge thank you to the team for making this transition such a positive journey. We managed to get a place at Dicky Birds Day Childcare centre just before I was due to go back to work.
Robin Reid
June 7, 2025 at 11:27 amThe managers have been exceptional, as have the childcare centre team. Although our daughter has only been there for a few months and part-time, I sense the team know her well and really cares. There’s been great updates, and we got lots of updates on how things are going. The childcare centre itself is small and cosy. Would suggest! Our daughter has really enjoyed going to Dicky Birds on Claremont road.
Riley Hunter
June 22, 2025 at 1:03 pmWe had just emigrated to the UK from South Africa and were very nervous about leaving our kid in anyone’s care other than our own. Needless to say the team at Dicky Birds very swiftly quelled all our concerns. They are all so competent, compassionate and supportive. Our little girl goes from strength to strength in developing her self‑assurance, social skills etc and has adapted so well. Dicky Birds is a secure haven for us and we leave our kid in their care with complete peace and self‑assurance five days a week. Needless to say our secondborn will be joining the Dicky Birds family later this year too! A massive thank you to the Dicky Birds team for all their hard work; for the adore and care they show our chicks and for being such super people in general. Our little girl has been at Dicky Birds, Claremont Road, Surbiton since she was just under 2 years old.
Jamie Keller
July 9, 2025 at 4:26 pmThe team are compassionate and attentive and have excellent relationships with the kids. The manager and deputy manager are efficient and supportive. All of the team work so hard, and it’s clear that they delight in their work. A special mention to the team in Swans, who have worked hard to help our daughter grow in self‑assurance. We are so grateful to them all, especially her key person. This is a fantastic childcare centre.