Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeJodi Roth (Nursery Manager)
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Number of Staff19
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children74
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1800
Kate D
March 3, 2017 at 12:00 amSimply fantastic. I was apprehensive as this was the first nursery I have used as we had a childminder at my previous location. They settled in amazingly with encouragement and confidence from the staff. If my son was sad, they let him go see his sister in the other class for a cuddle. They always went above and beyond to make them feel special and comfortable.
Extremely professional, they record info during the day. They print photos for you to take home and tell you all about their day and keep you up to date with development.
They really did love my children; they were kind, compassionate and really interested in them. It’s like a big family in there and you can really feel the positive vibes and team ethos. They really do love their job.
The facilities are second to none; you won’t find a nursery with a better outdoor space in London or more secure location.
We sadly had to leave after 6 months due to a job move but in those 6 months the impact made will stay with us all forever.
Michelle H
June 19, 2017 at 12:00 amOur son joined Bright Horizons at 11 months old and we refer to them as his “work family”. He loved it from the very beginning. The care given is outstanding not only from his key workers but all of them. In the baby room, they really encouraged him to what level he was comfortable and did lots of development activities which we also took on at home as he enjoyed them so much. He’s now moved up to the 2-3 year room and continues to do well. One of the things we love is the nutrition of the meals which are made on site and the no pressure environment. Would highly recommend all aspects.
Sian N
August 14, 2017 at 12:00 amMy twins have been at this nursery for just over 2 years on a full-time basis. I can’t rate the nursery highly enough.
Plenty of outdoor space is a real bonus and the kids get a lot of time outside.
Some change over of staff/key workers is inevitable and sad when it happened but my children have adapted well to any changes and soon settled with new staff. Good communication with parents.
A fantastic facility at RAF Northolt – brilliant for service families but also catering for civilians without losing the understanding of the difficult needs of service children and parents.
Krisztina F
October 12, 2017 at 12:00 amOur whole family is delighted that our little girl can go to this wonderful place of care and learning.
She is there full time, five days a week – and I’m pretty sure she enjoys it a lot. She seems so happy and excited every morning when we drop her off – and chatty and happy when we pick her up in the afternoon. The place is very welcoming and friendly – and you cannot fault their safety and security.
The personal attention all babies get is really nice and touching, and she bonded well with her key person and buddies. We both work full time with no family around to chip into childcare, so for us it vital that we know she’s happy and enjoying her days while we are apart. They do so many exciting things – I don’t think I could provide that much stimulation if we were at home together. The little ones seem to learn something new each day.
Overall, we are very happy with the nursery and love the staff.
Sarah-Jayne R
October 16, 2017 at 12:00 amMy son has attended Bright Horizons at RAF Northolt since he was 8 months old, he has transitioned through every room with excellent support from all members of staff. He is currently in his last year with Bright Horizons. The attention to detail form his Key workers is brilliant! They really know him as a child and how to engage with him and support his learning.
I was an anxious first time mother, and the staff in the baby room helped to settle both my son and myself.
Everyone makes you feel welcome and you can tell they all work great together as one big happy team!
Thank you to everyone who has made our families time at Bright Horizons so wonderful.
Donna M
December 20, 2017 at 12:00 amOur 2-year-old son started with Bright Horizons not long ago, and as his first nursery setting, we were nervous as to how he would cope. We needn’t have been. The staff were so welcoming, talking us through the settling process and ensuring the best options to make it a smooth transition. Always there to greet us on arrival, they created quick bonds with our son making drop-offs a breeze and provide daily feedback at pick up.
We haven’t looked back. Our son is thriving and loving every minute there.
Couldn’t recommend it more!
Mark R
September 16, 2019 at 12:00 amMy daughter has recently started this nursery and the staff and her key carer have been great at helping to settle her in. The settling sessions offered by the nursery are a fantastic starting point to help both our daughter and us as first-time parents. The staff are always available to answer any question we may have and we love her daily diary that tells us about her day at nursery. The menus are varied with an excellent range of meals that are freshly prepared daily. The activities are great and the outdoor space is amazing, especially as our little one loves being outdoors. She has been outside every day.
James R
October 7, 2019 at 12:00 amWe have sent our son to Bright Horizons Nursery for the past 2.5 years and throughout we have been thoroughly impressed by the staff and everything that they do. Professional, caring and very competent. The team have never once given us cause for concern. The ultimate test is that our son has been happy throughout. The staff at the nursery are clearly a strong team. Please do not change a winning formula! Additionally, the catering team do an excellent job of producing a varied and nutritious menu. The building could be improved with air conditioning and/or sunshades. The Bluebells classroom gets extremely hot during the summer months.
Bethany B
December 5, 2019 at 12:00 amAll of the staff that we have come into contact with over the last 18 months have always been incredibly friendly and helpful.
They genuinely care for the development of your child. The team from the baby room still ask how our oldest is doing and the managers know all of the children’s names.
Both of our children enjoy their time there, which is a real comfort when we’re working.
They often have several helpings of their meals (including dairy-free) and come home having learnt something new.
Sarah M
February 7, 2020 at 12:00 amBoth my children have attended Bright Horizons @ RAF Northolt, with my youngest still attending. I have been extremely happy with the care they received and how they support them getting ready for school. The staff within the whole nursery are caring towards all children. They still make an effort, asking my eldest how his day at school was when we come to collect. The management team are always welcoming and willing to help if I have any queries regarding anything.
Jitan B
February 10, 2020 at 12:00 amI am really happy with this nursery and both my kids that attend always want to go. At one point my youngest child was only going 3 days a week, whereas my eldest was attending 4 days. On the day the youngest didn’t go, when we used to drop the eldest she would cry when we left, as a result we up’ed the days to 4 for the youngest as well. This just shows how much she loves going to nursery.
Kay M
January 4, 2021 at 12:00 amWhere do I start! Both of my children have been at the nursery over the last year. My son started school in September and was fully prepared after the great job all the staff did with him. My daughter is still there as she is now 2. My little girl is thriving, she is so well looked after and just loves the girls in her room. She constantly talks about them at home and gets very excited to go in each day. I get regular updates from her key worker and I feel like I’m genuinely cared about. My husband has been on deployment with our military and they are very good at helping with any concerns I have. The ladies on the reception desk are always lovely, they always chat and ask how everyone is and if there’s anything we need. We get information every day on what the children have eaten and what they’ve been up to as well as a newsletter emailed out. I always feel comfortable enough to be able to ask questions and have input, which is very important. The communication is spot on.
Roxanne C
February 19, 2021 at 12:00 amMy son attended Bright Horizons RAF Northolt and now my daughter. She loves going in.
Her development has been immense and the team’s attention to detail cannot be faulted. They have a vast amount of learning activities, great outside space and every day you receive an update with how your child is getting on.
This is a great stepping stone before school.
Natalie P
February 22, 2021 at 12:00 amOur little boy started at Bright Horizons aged 10months. He attends Full-time Monday – Friday. Since being at Bright Horizons, they have worked alongside us as parents to assist with helping him eat better, socialise and walk. We get weekly phone calls and work with his key worker to ensure we are doing the same work at home as at nursery. He’s come on so much and he’s happy. In the 6 weeks since attending he now eats everything and we don’t worry that he will be hungry or only want puréed food. He has learnt many songs and at home, he sits and shows us actions. He walks and talks all day. It’s been a pleasure watching him adapt and become more confident.
Verity C
May 24, 2021 at 12:00 amEveryone who works at the nursery puts the children’s development at the heart of what they do. The pastoral care is excellent. The staff take time to listen and respond. The updates are helpful and provide a great link between home and nursery life.
Nothing ever seems too much trouble. I have seen both my children develop under their care.
Neil T
October 20, 2021 at 12:00 amExcellent nursery. The daily activities are very educational and my daughter appears to be developing very well. The activities range from painting to familiarity with computers. The staff knows my daughter very well, and the managers are very involved in welfare. The staff keeps you informed of the day’s events via the app throughout the day and gives a thorough handover upon collection. This includes any map times and food consumed. My daughter is extremely happy at this nursery and we are sending our youngest child there too.
A D
June 17, 2022 at 12:00 amMy son is in the baby room and they are always ready to help. They are very accommodating to his individual needs. The nursery as a whole is very friendly. I know I can go to any staff member if I have a question. The management team, is always ready to answer any questions I have about funding or tax-free scheme.
Samantha A
July 1, 2022 at 12:00 amMy little boy attends Bright Horizons at RAF Northolt and has been going for a little while now. He has come on leaps and bounds since starting, he absolutely loves it there and all the team that works there and so do we! They really care about your little ones and are just as invested as you are in your little ones. I can’t recommend this nursery enough! Bluebells are great!
Michala F
July 1, 2022 at 12:00 amI’ve had a great evening getting to see what my daughter does in the day, as to how she gets on with the different activities and get involved myself. All the staff are friendly, engaging and supportive.
A L
July 8, 2022 at 12:00 amWe visited Bright Horizons for our parents’ evening. The staff were so friendly and helpful with questions and they set up tables to explain different activities the children take part in. We got to talk to everyone and had a good chat with our son’s key person.