Fennies Nursery Sanderstead

Both my children attend Fennies and it has been a very positive experience for our family. The staff are exceptional – they go above and beyond to ensure that the children are happy and well cared for. The staff know my children and their personalities very well and will often do unexpected things to make sure they are both happy. My children’s speech, social skills, mathematical understanding and confidence have flourished at Fennies. They have a lot of outdoor time in the fantastic garden play area and have over the years learned to care for plants and the nursery pets (a turtle and a goldfish) as well as respect for nature and living things.

The Fennies staff are all very committed to the nursery – this is clear when they host events such as their summer fair, bonfire night trip, Christmas / holiday play etc. Their events are always incredibly well thought out and meticulously run and the staff seem to genuinely enjoy being there. The Beech House manager and deputy have create an atmosphere of mutual cooperation with the parents, they run a parent forum which I have found extremely valuable. As a management team they have worked very hard and you can see this in the fact that the staff turnover rate is now very low (it had previously been high).

What I most value about Fennies is without question the staff. I have noticed that every staff member (whether they work in my children’s room or not) knows who my children are and is on good terms with them. I would not hesitate for a moment to recommend Fennies.

Overall we are happy. The staff are fantastic although the nursery has, last year, suffered from a shocking staff turnover. I’m a bit disappointed that neither my son or my daughter has done a single day trip to the farm etc. One was scheduled and then got postponed (that was over 6 months ago!) So, in conclusion, we have been happy with the nursery and would recommend. The staff really are fab.

We have had a really positive experience with Fennies Sanderstead and the team there. My daughter started nursery in August 2020 at twelve months old and I had some anxiety around it given that this was off the back of the pandemic and she hadn’t had a great deal of interaction with other babies and toddlers. The team have been so warm and friendly to my daughter, she has settled really well and has lots of fun when she attends. She has really enjoyed interacting with the other babies and loves the activities set out for her and her peers. I find it really heart warming seeing the pictures and commentary on what she has been up to at nursery and its so cute when she brings home ‘art’ and crafts she has worked on. Her development has really come on since she has been attending, she understands the importance of sharing and I know that she enjoys the routine. She has a very healthy appetite and always enjoys her meals.

My son has been attending Fennies Sanderstead for a year. His development, intellectually and emotion in the caring environment that they provide has been amazing. He is very happy at the nursery and is excited to walk in each morning.

Very happy with Fennies in Sanderstead. My daughter has been attending since 2019 and she absolutely loves it. The staff here take great interest in setting up different age appropriate activities and regularly share pictures and updates with parents. The nursery was recently renovated and it has a functional and beautiful garden. Also, the staff are lovely and always make time for a quick chat. It’s a fun, safe and friendly environment. Highly recommend it!

My wife and I are delighted with the progress our son has made, during his time spent at Fennies Sanderstead and we owe it all to the hard work and dedication of the team there. They are all extremely friendly, caring and professional and we would recommend them unequivocally. It has been a challenging twelve months for everyone but during this time the team have maintained impeccably high standards, whilst being vigilant to any potential outbreaks of Covid-19 and we count ourselves lucky that all things considered, it has not been too disruptive for our son. We are delighted to see but not surprised, that the hard work of the team is being acknowledged and congratulations to them all!

We joined the baby group when there were six children. Without any real communication, my son was moved upstairs to a new room with three times the number. The room was not finished. There was no communication about building works and I feel very strongly that the economics of the building works were prioritised over genuine safety for the children. I was so concerned by the general attitude towards my concerns that I removed him from the nursery. I would just add the teaching staff are great.

My daughter was here for roughly 5-6 months and she did not settle at all. I had a number of problems with the nursery and felt like I was constantly having to micro-manage her care. Numerous issues with her being given the right meals and milk in line with their own procedures and it felt like no one really cared about my child. During her time there she was very anxious and untrusting of people inside and outside of the nursery, and we did not realise how much the nursery had affected her till we moved her to another nursery. She immediately settled at the other nursery and the quality of the staffing is incomparable. She became a new person and was finally happy, her behaviour towards people changed completely and it makes me realise that Fennies was just not a happy place for her at all.
I really think it is a poor value for money nursery too, given all the issues I had I couldn’t believe they were one of the most expensive local nurseries. The building is nice, that’s all.