Bright Horizons West Hampstead Day Nursery and Preschool

What I appreciate most about Asquith West Hampstead is the extremely lovely and caring staff and management. My daughter loves to go to nursery and I know that she is perfectly taken care of.

Good staff, good care. Attentive, reports regularly about activities/situation/development. Good facilities and children often play outdoors. Poor cleanliness as children use outdoor shoes in same space as they sleep.
Would prefer that children would not be served sweets/cakes. Nursery closed down on short notice due to weather conditions and put families in a difficult situation.

The whole team in Bright Horizons/Asquith West Hampstead has been fantastic from day 1. Our daughter has been very well looked after, by people who genuinely care about her and this is the reason she loves going to school every morning. The teachers in the Toddler room have been great, very caring and loving, they helped her so much to develop into the kind and energetic toddler she is today! She didn’t understand a word of English when she started and within a few months she perfectly gets the language and can communicate very well for her age. The management team has also been very supportive and caring, always with a smile and kind word. Very highly recommend the nursery and the team.

We love Bright Horizon West Hampstead. The management and staff are all lovely; they support and provide so much care to our child. She loves going to the nursery every morning and comes back to energised in the evening. We’ve only had great interactions with both baby and toddler room and thank them for the continued support, especially over the past year that has been difficult for everyone.

We could not be happier with the experience our son has had with the nursery to date! He started right before the first lockdown in March 2020, and the manager and deputy did an incredible job communicating with all the parents during a very difficult time over the last 9-months. The daily activities our son is participating in has kept him very well entertained, and you can see him developing day after day. The staff shows nothing but positive attention and enthusiasm to every child, and you can see the joy on the kid’s faces when they see their nursery workers every morning. Keep up the great work!

We are so pleased with the nursery. We have two children attending (Baby Room/Preschool). The management of the nursery is excellent, something we really value, especially in the last 9 months with the pandemic. Communication with parents is very good. We have felt really safe. Management works hard to know the families and kids, and they really care about their development. The level of care in the Baby Room is exceptional. Our daughter is so happy there. There is more one-on-one time with her key worker than I originally had expected, and her development is progressing so quickly with all the activities, songs and crafts they do. My son loves preschool. He is always exhausted at the end of the day from all of the activities, including a lot of time outside in the large garden. The kids are sufficiently pushed academically as well, with regular writing and maths lessons. Would highly recommend!

The team is high energy always smiling. I’m sure that translates into a warm and friendly experience for the children.

This is an amazing nursery. Caring, loving and nurturing environment. Lovely staff, some of whom have been there for many years offering stability and continuity. I have sent two kids to it – my older one is still fond of his time there although he’s already at school. My younger one loves it and skips and runs to his carers, asking if she can go on weekends.

My two children joined this nursery not long after the pandemic had started, and during a very hectic and unsettling time for our family. The staff were simply wonderful in helping the boys to settle in and they have come home beaming every single day since. The communication from the nursery is excellent and all staff are extremely friendly and helpful and all dedicated to the development and happiness of the children. I really couldn’t have asked for a better nursery for my boys and we will all be very sad when the time comes to leave to start school. It’s a big happy family there.

Very well managed and organised. The management team are very hands-on and responsive, professional and flexible too. The nursery staff themselves are very caring in the baby room, and I’m confident that my child is well looked after. Strong family feel to the nursery. Constructive feedback would be around improving the quality of breakfast and snacks – the children usually have bread or cereal rather than any fruit or yoghurt etc.