Description
Contact Information
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Phone Number020 3865 7402
Categories
Details
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Group/OwnerN Family Club
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Person in ChargeNaana Otoo-Ofori (Nursery Manager)
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Number of Staff26
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children90
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1900
Blake Knight
September 13, 2024 at 11:11 pmWe are beyond cheerful with the care our 2 year old little girl gets. She is so excited every day to go to “school” and is consistently smiling on pick up. We get updates via the app through the day which keeps us connected to her learnings. Her growth in language: social skills have been so fantastic to watch – we couldn’t be more thankful to be apart of this fantastic community. N Family Club West Hampstead is just that, an extended family!
Elliot Pierce
October 5, 2024 at 1:08 amShe walks in each day with a smile on her face and she has made many friends there. She is consistently stimulated and discovering with the many activities available to her. The team are fantastic and attentive, and consistently go above and beyond. We adore the events they put on for Sports Day, Easter, Mother’s and Father’s Day, and Halloween. N Family have created a sense of community and we are very cheerful to be a part of it. Our daughter has been at N Family West Hampstead for 1.5 years and has absolutely thrived during this time.
Micah Hayes
November 2, 2024 at 3:15 amThe attention given to each and every detail, varied activities as well as diversity awareness are of the highest standards, alongside well trained and outstanding team are fantastic. The facility itself is incredible, the food menu incredibly accurate and the pedagogical approach very impressive. We have two kids of different ages at the N Family Club and are feeling very lucky to have found this perfect childcare centre!
Dallas Sawyer
November 10, 2024 at 8:51 amYou truly do sense like you, and more importantly, your kid, are welcomed into a wider family. The educators take excellent care and really do cater to the needs of your kid, understanding that each are unique and are developing at different paces and in different ways. My kid is truly thriving and is developing remarkable social skills which are undoubtedly a result of the bonds made with other kids and educators alike. Thank you, N for creating a home away from home for my little one. I cannot speak highly enough about N.
Indigo Flynn
January 5, 2025 at 1:03 pmThe team are incredibly thoughtful and the way the playtime and education is set up is really unique. My toddler loves it there and is discovering so much.
Even through the pandemic they’ve been incredible and keeping us in touch with all that’s happening in our kid’s day which has been so important to us as parents. Love the childcare centre.
Winter Lawson
January 27, 2025 at 9:28 pmShe loves going to school and is so well looked after by the team and management. We adore the N Family education philosophy and the range of activities for the kids. My daughter has been attending N Family Club, West Hampstead for over a year now.
Jordan Keller
February 1, 2025 at 4:38 amOur son is doing very well and has developed so much in the time he’s been there. The range of activities the exceptional childcare centre team do with the kids is remarkable and the team are consistently cheerful to give tips on enjoyable developmental activities items we can also do easily at home. The updates between team and parents is exceptional, I consistently know exactly how he’s getting on and they make sure at every pick-up and drop-off there is a great amount of time to do a verbal handover. The Famly app is really great and I get lots of pictures and videos. The food is of exceptionally high quality and a real variety is provided, in fact, I wish they did takeaways for parents! We couldn’t be happier with N Family Club and would suggest it to any parent looking for a childcare centre in West Hampstead. We are so incredibly cheerful with N Family Club West Hampstead.
Logan Ellis
February 6, 2025 at 2:49 pmWe were very worried about her settling in, as she had never been looked after by anyone other than her parents, but the childcare centre handled the whole process very sensitively and patiently and now she absolutely loves going in each day. All the team that we have come across are fabulous and clearly genuinely adore being with the kids. She has developed and progressed so much in a relatively short space of time – the childcare centre has exceeded our expectations. I am usually very difficult to please and I genuinely could not be happier with N Family – I just wish they did primary and secondary schools too! Our daughter has been at the childcare centre since September 2020 and we have been incredibly impressed.
Blake Quincy
March 3, 2025 at 11:39 pmI am very impressed by the work done by educators. My son is discovering a lot of things and the educators consistently make sure they share feedback with me on a daily basis and give suggestions on how to assistance and extend discovering at home as well. I am impressed by the breadth of activities they expose the kids to. I adore the variety and I adore the fact that they use top quality toys and materials. I can tell that they care about the kids a lot and they know them very well. The facilities are also excellent which is definitely a plus. I am extremely cheerful with this childcare centre.
Finley Hayes
March 12, 2025 at 5:47 amHe has several food allergies and the childcare centre have been incredible about catering for this and making sure he is not only secure, but enjoying eating lovely free-from alternatives.
The parent app is incredible to see how his day has been and gives me such reassurance and a great sense of what he is up to, especially with photos of him enjoying the various activities.
The team really seem to genuinely care for the kids and have been so attentive with his settling in process. I couldn’t have asked for more.
Unfortunately, due to Covid, we have not been able to take advantage of some of the other N ‘perks’ but we are looking forward to being about to interact more with the team and see more of the facilities when we are able. My son has only been at the childcare centre for a short time but so far we have been extremely cheerful.
Justice Keane
April 13, 2025 at 8:18 pmAs a parent, there are things you expect, like making sure it’s a secure, attentive setting that helps your kids develop. And then there are things you hope, like your kid feeling the same warmth as home, that their education feels tailored to their interests and they develop as you hope they may do with you there.
N Family Club West Hampstead really does deliver on our expectations and exceeds our hopes – our toddler moved over from a different childcare centre around 9 months ago and we sense so lucky. The care from his key worker has been exceptional – at one stage we told her he had an emerging interest related to volcanoes and a few days later she tailored a science experiment around just that!
Would suggest to all parents in the area! We couldn’t be happier with the childcare centre!
Dallas Frost
April 21, 2025 at 11:19 amHe looks forward to going in the mornings (and is even keen to go on weekends). The team are attentive and really take the time to adjust to the needs and interests of each kid. I’ve been especially cheerful with my son’s relationship with his key person. As a parent, it makes you sense at ease when you leave your kid at a childcare centre where he is cheerful and well cared for. My son has really flourished in his time at this childcare centre.
Skyler Finch
April 27, 2025 at 6:33 amI am so lucky to have it in my neighbourhood and to be able to raise my kid in such a well-maintained and super-attentive facility that provides him adore and encourages him to explore the world in a very special way.
The team is very collaborative and welcoming, ready to assist in every need of the kid and the parent. You can really sense that they can see you and your kid and consistently try to promote the needs of both (my personal journey for example with the potty training, thanks to the key person of my kid he managed to make it through and now is independent)
The room is managed by a very dedicated person and an incredible team that assists and stimulates my son with very creative activities.
The food is delicious and my son loves it. The menu is very diverse and healthy – I wish could eat there as well. It is a pleasure to send my son to N family West Hampstead every day.
Riley Lawson
May 15, 2025 at 1:03 amThe team and educators are all attentive, nurturing and clearly take an active interest in the welfare and development of the kids in their care. You’re kept informed of all the activities your kid has done each day as well as how their development is coming along. Our daughter has developed a excellent bond with her educators and is consistently keen to head in each morning. The facilities are remarkable! Each room is filled with a variety of toys, books and educational activities. The outside playground is incredible with climbing frames, sand and water features as well as big chalkboards to practice their mark-making. The menu is really impressive with nutritious meals and snacks that are prepared fresh on-site each day. 2020 has been a huge upheaval for many, but the childcare centre has consistently kept us well informed of their policies and we sense in secure hands. We adore being part of the N Family and wouldn’t hesitate to suggest them. N Family Club at Woodchurch Road is a remarkable childcare centre.
Kendall Steele
May 25, 2025 at 8:01 amTheir reputation from their other locations was outstanding and I’m pleased to say it is the best decision we have made. The facilities are outstanding; the team polite and expert (take their time to learn who all the parents are by name) and my daughter has loved it from day one. The structure of the classes is a excellent mix of activities and there is also a great focus on being outside. We’re kept regularly updated via the Famly App which makes all admin very easy to deal with. Our daughter loves the carers and has made a lot of friends. Worth a separate mention – the food and the kids’s weekly menu is absolutely incredible! The food is top quality right down to the choice of smoothies. Additionally, you get access to a whole range of N Family club classes (outside of childcare centre hours) a lot of which we have taken up – cooking; parenting classes; arts and crafts. We moved our daughter from another childcare centre to N Family West Hampstead as soon as it opened.
Marley Finch
May 26, 2025 at 12:23 pmThe team, the thoughtful design that allows seamless indoor and outdoor playtime, the research put into the toys and books plus the fact that N Family has created their own curriculum based on the best bits of different educational methodologies (Montessori, Reggio Emilia, Forest School etc) – all have me convinced that my son is in the best hands. We joined in February 2020, and the updates throughout the Pandemic has been flawless. The CEO of the company over-communicated regularly on policies and laid out a path for return and securing team stability. N Family really led the way here, including sending out daily activities and videos to do with our kids so they keep developing (and we would know how to entertain them!). N Family is in a league of its own when it comes to childcare but also creating a community between team, kids and parents. Happy parent and kid! I simply cannot praise this childcare centre enough.
Fallon Sawyer
June 1, 2025 at 7:39 pmWe adore everything about the childcare centre: the building, the rooms, the team, the food served to the kids, the activities and the discovering experiences. It is the best childcare centre. N Family Club arrived in West Hampstead at the end of 2019, a time when we struggled to find suitable nurseries for our then 1 year and 6-month-old daughter.
Toby Randall
June 27, 2025 at 3:34 pmHappy and calm setting. Lovely and very engaged team.