Penge East Day Nursery

Our daughter started at Penge East Day Nursery in January and has been made so welcome by everyone at the nursery. She hadn’t been able to see a lot of family since she was born, so we were apprehensive about how she would feel being separated from us properly for the first time but the manager agreed a gradual settling process, which really worked. We have always felt welcome to call to see how she is doing and can see how comfortable she is with the lovely ladies in the baby room. We love hearing what about what she gets up to and it has been amazing to see her developing new interests when she is there. You can really feel the enthusiasm from everyone who works there for what they do and it has such a lovely family feel. It has been wonderful to see her grow in confidence since starting there.

No words can say how much we have loved our two daughters attending Penge East Day Nursery. The staff have been so friendly, supportive, and caring for our two girls. I know it has been challenging at times to maintain the consistency of staff, despite this the staff throughout has been truly amazing and the backbone to the success of the setting. My family are very grateful for you and your team’s support for the last 10 years. We would highly recommend your nursery setting to families.

Our son has attended Penge East day nursery for six months now. As first time parents we were quite apprehensive about him going to nursery but the staff have been incredibly reassuring and understanding. They always greet us with a smile and it’s been wonderful to see our sons confidence grow. It’s clear he really enjoys his time there and the lovely warm staff he encounters.

The activities planned each day are ranging and stimulating and our son really enjoys showing us what he has got up to. He is also learning many things that differ to what he learns at home which we feel only strengthens his experience.

It’s such a big decision choosing the right place for any child but we are so happy with Penge East day Nursery and how our son is settling in.

Overall we are very happy with this nursery and the absolutely lovely staff do very well in an extremely demanding job, I like the focus on learning and there is a commitment to do a wide variety of different activities. However, it does have a few challenges. The staff turnover has recently been very high and the overall communication is something that needs to be improved (there is a parent app but it is very rare that it is filled out or we get photos, it is mainly used as a billing tool and getting feedback on the children’s days is difficult whilst in a long queue at pickup).

The manager is great and supportive. I’d love to see some real investment from Three Little Birds in terms of staff pay and retention and a sustained effort in improving two-way communications with parents covering the daily basics as well as more info on their development and any issues. Before Covid, the children went on regular excursions, I’d love to see these resumed if possible.

As first-time parents, we were anxious and sad to be apart from our daughter, but nursery was always a part of our plan. We got off to a very tearful start (on both sides), and I was a little concerned that she was never going to settle, but four weeks later, we had a very happy 1-year-old. She goes in with a smile and comes home with a bigger one. When our daughter was in her “tearful” stage, the staff soon worked out what made our daughter happy – outside play, water play and music, and soon enough, the tears stopped, and our daughter started to relax and enjoy her time there. The staff are all loving, caring and friendly. The app that tells us what our daughter has eaten/nap times/nappy changes etc is very reassuring, and the occasional pictures are great to see. In the six weeks that our daughter has been at the nursery, she has already progressed so much, and we can’t wait to see what the next year brings. Thanks to everyone at the nursery (especially the baby room).

Penge East Day Nursery is a wonderful nursery. All staff are welcoming and helpful.
The manager is great, really attentive and caters to your needs.
As a first-time mum, I was very apprehensive to leave my child but the settling-in period was so well thought out and detailed.
My child loves it there and is always talking about how great his day was and all the wonderful activities he’s enjoyed.

This nursery is one of the most caring nurseries going from the management team all the way down to the staff, when my child started settling they made him feel so welcome, his development has come a long way and I have to thank the staff for that, from the stimulating activities to making sure he’s looked after on a daily basis. I’d recommend this nursery to any parent as they really go the extra mile for the kids here.

My daughter has been at this nursery since September 2020 and I cannot fault it. The staff are very friendly and helpful; they have always provided extra information on her day when I have asked for it. She has made lots of friends and always comes home with stories of her day. The nursery is inclusive and put on lots of different events and tasks during the day to include different cultures and interests. The outdoor space is excellent and the activities laid on each day have allowed my daughter to learn a huge amount. The staff have ensured that she will be ready for school in September. My daughter will be sorry to leave and I highly recommend the nursery and the staff!

Our daughter loves going to nursery, it is such a caring and friendly environment and the staff are all so kind and experienced. Kids get to mingle with different age groups and spend a lot of time outdoors. They offer a wide range of activities including days out, yoga, music and art classes. The staff really make an effort to get to know each child and update parents at the end of each day. We would highly recommend this nursery.

My baby recently started at the nursery, and they have been very gentle and kind helping him to settle in. The staff are very friendly and warm and put in lots of effort. And the food is very good too.