Busy Bees West Suffolk Hospital

My daughter has been attending Busy Bees since she was 9 months old starting in the baby room and going through to toddlers. She has always enjoyed her time at nursery and as a parent I have always felt comfortable and assured. The staff have always listened and support our every need. The communication between us parents and staff is lovely, we are always updated. My daughter has lovely relationships with the staff and her key person. It’s like a second family to her. My daughter has always especially loved the food at nursery, always healthy and balanced meals. I have nothing but good things to say about our experience with the nursery.

Busy Bees Nursery staff have been incredible during the pandemic. We were already very satisfied with the care provided but during the last 6 months my husband and I have been so impressed by how the staff have managed. They have been calm, friendly, and professional throughout. Whilst working on the ward, I was able to feel reassured that our daughter was still in the best care possible. We believe that they continued to provide a consistent and nurturing environment despite the changes that occurred across the country during lockdown. They went above beyond their roles by cooking for the children when catering staff were furloughed and worked tirelessly, always placing the needs of the children first. One of the biggest stressors for staff was working whilst without childcare arrangements and the nursery then looked after their children, who were not previously registered with them. Staff at the hospital will feel forever grateful to them for this. We thank you.

I cannot recommend Busy Bees Bury St Edmunds enough. My 18-month-old daughter has now been there for 6 months and is thriving. For us, we were anxious as she is hearing impaired and were unsure how nursery would be for her but she has loved it and all the staff have been fantastic. They’ve undertaken specific training to help with her hearing needs and couldn’t have been more accommodating. It’s so lovely knowing she goes off for the day and comes out smiling (with a lot of artwork!) Thank you for all your support, it’s a wonderful environment and we’re very happy to have such a lovely team look after our little girl!

Our experience at Busy Bees has been excellent; the care taken of the children is fantastic and more than I’d assume would be possible with so many children to care for. My son has always loved his key workers along with all the other staff. Even the chef is a familiar friendly face to the children and she always makes time to smile and have a chat with either us or our son. The centre manager and deputy manager are genuinely brilliant people with great people skills and attention to detail. They are always in hand to help, answer questions and get involved with the child care.
Busy Bees is clean and has a great variety of toys, outside space and activities for the children.
My son enjoys his time here and has lovely friends that he talks about a lot. It’s lovely hearing what he’s been up to while we’ve been at work.
Busy Bees also utilises a great app to allow for regular communication and live updates of what’s been happening in the day including what’s been eaten.

Brilliant!

Firstly I can only highly recommend this Nursery to all no matter what age your child and starting time you will be made welcome and your child will love it here. My little boy has been coming to Busy Bees since he was a baby and the growth has been tremendous, we were nervous initially about him going to preschool but every day he is the happiest child ever and can’t wait to tell us what he has done and how many friends we have including the staff.

My son has been at Busy Bees since he turned 1. I always send him with every confidence he will be cared for as well as he would at home. The staff are caring, kind and compassionate. The food is excellent and he always eats so well at nursery. I would recommend the centre to anyone.

Our son has been going to Busy Bees since he was about 2 and he is now almost 4 years old. He goes to two separate nurseries on a weekly basis and Busy Bees are the most reliable by far. I am definitely more satisfied with the care they provide for my son. The staff are amazing – friendly, helpful and invested in the ongoing development of my son. The activities that they do are varied and I am provided with regular updates as to the progress of my son. He always comes out with a smile on his face and tells us about how he has enjoyed his day. They provide good meals which are made on-site and they accommodate for various dietary needs with enthusiasm rather than seeing it as an annoyance. My son is dairy-free and there have been no issues with the meals and snacks that Busy Bees provide. It is rare that I write reviews for anything, but I know as a parent it can be a difficult decision to choose which nursery to use, so from my experience, I cannot rate Busy Bees highly enough.

This is our first baby and first experience of the nursery in the UK.
We are based in India and we, as parents are very new to the culture here.
Despite all these factors, our very short initial nursery experience was utterly relaxing and overwhelming at the same time.
They posted a first-day picture of our 7 months old baby. He was obviously not well settled, but we were quite updated about his activities from the app.

The staff was helpful to understand the situation and helping the baby in settling.

This is a wonderful nursery! Both my little ones love going. The staff are lovely and all are welcoming and friendly and couldn’t do enough for the children! They are always happy to help and it’s really reassuring as a parent. Also, the ParentZone app keeps you informed and is updated throughout the day, so you are aware of what your little one is up to while you are away!

My 2-year-old loves going to Busy Bees Nursery and has built some very strong relationships with her peers and staff. I have noticed that my daughter has thrived during her time at Busy Bees and the development of her speech has been unbelievable. I have found that the staff are always supportive, very professional, kind and caring. I also love the app that is available for parents to keep an eye on what their little one has been up to during the day, especially when there is photo’s published as well. I cannot recommend Busy Bees enough.