Description
Contact Information
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Phone Number0116 223 6357
Categories
Details
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Group/OwnerThe D.H. Nursery Ltd
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Person in ChargeFarhana Usman (Area Manager)
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Number of Staff10
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children50
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Age rangefrom 0 years 2 months to 5 years 11 months
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ParkingExclusive drop-off on King street for members only.
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VisitingPlease phone or email to make an appointment for a show-round.
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DirectionsFrom 'The Circle' on King street, walk up New Walk (tree lined Victorian pedestrian walk-way)
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Opening DaysMon-Fri
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Opening Hours0745-1800
Pooja
February 13, 2020 at 12:00 amOur daughter attended for two full days in November 2019 before falling poorly with flu. We, therefore, made the decision not to send her back (and in turn lost out on a lot of money). We sent a polite email thanking the staff for their efforts etc. with the hope of our daughter returning in the near future. My husband then went to collect her belongings (the usual nappies, creams, wipes etc). I began to empty the bag and noticed that the nappy bag was surprisingly full. I never had any intention to count the nappies however, was left feeling extremely upset when I did. We sent a pack of 78 nappies, of which 76 were returned. My daughter’s daily sheets for the two FULL days (8-4 or so) advised that her nappy had been changed TWICE on the first day and THREE times on the second day. The maths confirms that therefore, a total of 73 nappies should have been returned. We were left feeling mortified at the thought that our baby’s nappy wasn’t changed and as per the nursery’s policy.
J P
January 18, 2021 at 12:00 amWe started attending The Dolls House shortly before my daughter turning 1 and moved on to The Cottages when she turned 3. She adores the staff and her little friends at nursery, and her development comes along leaps and bounds whenever we go back to nursery after a holiday or Xmas break.
The nursery was outstanding in supporting potty training and we had a quick turn around from nappies to the toilet.
My daughter is happy and cared for, she enjoys attending and the team will always have a special place in my heart for helping raise my child.
A great city centre nursery that doesn’t compromise on quality food, experiences and developmental targets – these are always outstanding.
Eoin T
March 5, 2021 at 12:00 amI cannot speak highly enough of the staff at The Cottages Preschool. My daughter started in January. She has had speech delays, and since we have started her in this setting, she has come on leaps and bounds. The staff are extremely helpful and professional and have really managed to connect with our daughter. The setting itself is really impressive, with loads of activities for the kids. I cannot recommend them highly enough.
T G
March 9, 2021 at 12:00 amMy son has attended since 2018 and currently attends The Cottages Pre-School. The care, attention, learning and activities the children are offered is exceptional. My son had to shield for part of the pandemic but after a short absence, he is back and flourishing, due to the interactions and stimulating environment. The additional steps taken due to the pandemic have made me feel that the environment is safe for my son to return to, so he can continue his journey here and lessen the disruption to his life, with continuity in his environment. Each child is treated as an individual and additional attention is given where needed. In my experience, communication between staff and parents is really good and they go the extra mile to ensure you are informed and involved with reports, which at this current time is invaluable.
I feel safe and secure knowing that my son is cared for and valued and wouldn’t hesitate to recommend either The Dolls House nursery or The Cottages pre-school.
Helen H
March 17, 2021 at 12:00 amThe Dolls House Nursery & The Cottages Pre School are an amazing place for my child to be in. His confidence has grown so much ever since he’s been in The Dolls House Nursery & The Cottages Pre School. I’m proud to say my son is fully potty trained with the help and encouragement of the staff, he also found his own identity and sense of humour whilst being around the other kids. What I can say is, there’s unity in this nursery and preschool that feel like a family. The staff are amazing especially one member of staff, she’s helped my son so much concerning his routine, his eating skills and creativity. I love that she’s hands-on when she needs to and loving at the same time, she’s amazing. Another member of staff is the same way, my son comes home and mentions his name in such joy. The management is absolutely fantastic! The staff are doing such a great job, especially under these circumstances with Covid-19. They make sure the kids wash their hands before going in and are not allowing parents in for health and safety reasons.
Emma N
March 17, 2021 at 12:00 amFriendly, helpful and lovely staff who work here. My son loves going and is always very happy when I collect him as he has had an exciting fun day. They do lots of different activities for the children and provide healthy home-cooked meals. 5 Stars. Fab nursery.
L R
September 15, 2021 at 12:00 amOur daughter has progressed really well at both The Dolls House and now The Cottages. The staff are excellent and are always engaged and attentive with the children. We would not hesitate to recommend them to any other parents.
Magda J
September 16, 2021 at 12:00 amNone of the nurseries I’ve seen have given me this positive feeling I’ve had during visiting The Cottages. The manager of the Cottages is exceptional, always very attentive and helpful. So are the rest of the key workers who have made me and my son feel very welcome. The keyworkers are always attentive, polite and professional. They have been so helpful during the adaptive process and every time I’ve come to pick up my son, I’ve always seen them giving support to him. I was worried at first, as his first language is Polish but after a few days he not only speaks better English, but he constantly sings, counts and never stops talking. After his first day, he was able to wash his hands, go toilet, tried to put his shoes on and seems to enjoy all these basic activities. The Cottages nursery food menu is also exceptional – so different to other nurseries I’ve seen – healthy and nutritious and also helpful with all kinds of food allergies, that my son had. I would recommend The Cottages nursery to all parents.
Dean G
September 20, 2021 at 12:00 amOur daughter has beeen at this nursery and playschool for over three years. She has really enjoyed every moment there, developed into a confident, independent and happy girl. We, as parents, have been really impressed with the wide range of learning, play, fun and activities our daughter has participated in. She is now ready to start her primary school and we would like to say a big thank you to all staff and the management at The Dolls House Nursery and Cottages preschool.
Shelton G
September 23, 2021 at 12:00 amThe Dolls House Nursery is an outstanding nursery providing the highest level of tuition and care. My son joined in 2018 and only left in August 2021, due to moving to school for Foundation. Staff at the nursery are friendly, empathetic and always giving attention to children. There are lots of activities, trips and opportunities for children to recreate and enjoy themselves. I will definitely recommend the Dolls House to parents.
Samantha G
November 24, 2021 at 12:00 amMy son attended The Dolls House and Cottages from 9 months old, until starting school this September. He really enjoyed attending the nursery and as a mother, I felt really relaxed and comfortable having him there. Both me and my son miss The Cottages dearly! And now that he attends school, we realise how much of a privilege it was to have him in this nursery, school is sadly a downgrade! The staff are friendly and thoroughly told me about my son’s day and any details I wanted to know (another thing I miss now he’s at school) I think his development was great thanks to The Dolls House and Cottages and highly recommend it.
Will B
January 5, 2022 at 12:00 amOur son has been with the Dolls House nursery since the age of nine months. Now turning three, he has transitioned to the Cottages preschool. This process was wonderfully painless and how it was managed is a credit to the staff. I cannot give enough praise to their care and attention. All practitioners are well qualified, patient and empathetic to the individual needs of the children. The education our son has received is second to none, and it is clear to see how the Dolls House and Cottages have aided his development in literacy and numeracy skills, confidence as well as his general wellbeing. The food is home cooked and excellent, with plenty of variety to keep little tastebuds interested. The online parents’ app updates help us to engage with our son about what he has been doing each day and continue themes during home activities. A big thank you to all involved in his care, we couldn’t do it without you!
Maddy M
May 9, 2022 at 12:00 amWe have had our two boys at The Dolls House Nursery & Cottages Pre-School for almost 6-years now, and this year is about to come to an end. They have been a brilliant nursery and pre-school for our boys. Always thinking outside the box in what they provide for the children – always welcoming, always entertaining, always creative. The boys have loved it there, and I wouldn’t think of sending them anywhere else.
S B
July 6, 2022 at 12:00 amVery nice nursery. The staff are very welcoming and my child loves going there. The preschool is huge and there are a lot of activities for the children to do. The variety of food is great and it’s clear a lot of effort goes into the children’s education.
Cat C
September 16, 2022 at 12:00 amOur son attended the Dolls House and the Cottages. I found the staff at both locations excellent and very informative. Our son settled in well in both settings, quickly making good friendships and relationships with his key workers. He has now finished, going off to EYFS at school and I feel they have definitely given him the best start to his schooling. We can’t thank the staff, at both settings, enough.
Radwa E
September 16, 2022 at 12:00 amThe Dolls House nursery and preschool is an amazing place to put your child in. The key workers there are very professional, caring and loving. Also, the owner of the place is very attentive, engaged and dedicated to the place which is reflected in the quality of service provided. My son attended the nursery and pre-school for nearly three years and he is now at school. It has been three wonderful and enjoyable years for him. He actually misses the place and people there so much. During his stay, he became a very confident person, loved to explore, was independent and was always eager to learn about new things. I am very, very happy with the place, people and dedication shown over there. Highly recommended.
Tausif K
December 15, 2022 at 12:00 amExcellent nursery and pre-school. Our daughter has been at The Dolls House since the age of one year and now is three years old. The care and communication from the staff are exceptional. The nursery has a lovely, homely feel to it and our daughter has thrived. Learning key skills and gaining confidence in social interactions with other children and forming wonderful bonds with staff and children alike. My daughter displays a lot of confidence and willingness to learn outside of the nursery provision and this is a huge credit to the team.
Alkin K
May 25, 2023 at 12:00 amThe Dolls House Nursery and Pre-school is an excellent nursery. My four-year-old son is currently attending two different nurseries on different days due to practical reasons. He has attended another nursery for almost two years, and The Dolls House for a few weeks. My child loved it there! From week two, he wanted to go to The Dolls House every day and easily made friends. I am very curious how they did this. The care from the staff and the physical quality of the nursery are exceptional. Also, it was a pleasure to meet the owner, who is really engaged and dedicated. Thanks for all, very much appreciated!
Michaela C
June 22, 2023 at 12:00 amI can’t thank The Dolls House Nursery and Pre-school enough for the care they took of my baby girl while she was with them. My job has recently changed, so it was with a heavy heart that we had to change nurseries. The baby room manager and the team are amazing and I felt extremely confident that my little one was being very well looked after.
Thank you to her key worker for the love that you have shown. Beautiful nursery for her first few months of going.
Nicole W
July 24, 2023 at 12:00 amExcellent nursery, both of my sons love going, they have been going for a couple of years now. Staff are amazing always keeping us updated with everything that’s going on. Thank you to all the staff and management.