Description
Contact Information
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Phone Number01252 622188
Categories
Details
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Group/OwnerKZAR Childcare Ltd
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Person in ChargeAnnette Stephens (Director)
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Number of Staff14
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children45
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Age rangefrom 0 years 3 months to 5 years 0 months
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ParkingLarge car park for parents.
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Opening DaysMon-Fri
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Opening Hours0730-1830
Suzanne B
July 19, 2017 at 12:00 amI am so happy with my son’s progress since he has been at Wentwood. The staff are so caring, flexible and friendly.
The activities that are arranged for my child are first rate and I am confident he is getting a great education.
The management team are extremely effective and understanding.
I always feel I can talk to them about my child’s development.
Really happy with the nursery.
B M
March 12, 2019 at 12:00 amThere is an abundance of nurseries to choose from in Fleet/Church Crookham. We chose this but had no end of problems with them and eventually decided to remove our daughter from the nursery. One incident that occurred we really should have contacted Ofsted but I don’t like to complain. After several further less serious issues, coupled with the fact that our daughter used to scream and shake at even going into the nursery in the mornings, we decided to move her to another local nursery (which I will add that she now really enjoys). During our two years at Wentwood House, the staff changes were ridiculous, higher than I would have expected and know of in other nurseries.
Joel S
June 11, 2019 at 12:00 amHaving had 2 children attend the nursery over the last 4 years, unfortunately, standards have slipped considerably over that time to the point where we recently moved our younger child to a pre-school (our elder child is now at school). While there are a core number of staff who strive to provide a fantastic environment and experience, the extremely high level of staff turnover meant a lack of continuity and also when concerns were raised these seemed to be brushed under the carpet or ignored by the owners, who seemed increasingly distant in giving positive support to staff and management. Despite the issues faced, fees rose each year while standards reduced to the point where issues raised in the recent Ofsted report confirmed the feelings of numerous parents and the downgrading is a very fair and accurate reflection of the current situation.
Grace S
July 30, 2020 at 12:00 amWentwood House Day Nursery has been perfect for my son. He has attended the nursery since we moved to Fleet over a year ago and his progression has been incredible. The nursery has changed and developed since my son started and has an excellent array of activities for him to participate in. I get detailed feedback each day on how he has been and what he has been doing and I have not once picked up an unhappy child! Even on the weekends, he is keen to go to nursery as he enjoys his time so much. The staff are fabulous and so super caring about all the children there and you can tell they all love what they do. Wentwood has provided excellent care for all children who decided to return during a global pandemic and they have been incredible with making sure they adhere to government guidelines whilst making it feel as normal as possible to both the children and the parents. Thank you for looking after my son so well and if I have more children in the future, they’ll be going here too!
G M
July 30, 2020 at 12:00 amPrevious reviews are accurate, the nursery suffered from poor management but has since seen stability in this respect and for what is now a prolonged period. With the new management in place the standards have raised rapidly and significantly – really night and day change. We were on the verge of withdrawing our child but gave the new team a chance having met them and heard them out with regards to their future planning – and haven’t been let down.
Our child is extremely happy here, she loves the forest and all the activities they complete on a daily basis, her development has been remarkable (staggering in fact) and this demonstrates the value of having a good team, with a detailed plan, managed with passion.
As with a lot of settings, ownership is key and Wentwood could do with a little TLC in terms of investment; I have no doubt this would be invested wisely with the current management team.
J H
August 19, 2020 at 12:00 amOur child has been at Wentwood since August 2018 and it is fair to say the nursery has improved significantly with the current management team that arrived a year ago. In a short period of time, the new team turned the nursery into a more energetic and uplifting environment that you noticed at the door. It’s testament to the hard work of the team by achieving a “Good” in the last Ofsted driven by the changes they swiftly implemented. We now have a monthly development plan for our child that supports their learning. There isn’t a day when our little one doesn’t come out all smiles and keen to return the next day. The amount of activities they do in a day is varied and summarised well for all parents to see.
During Covid-19 lockdown, we found it a lovely gesture for the manager to reach out to us and all families to see how we were doing and also sharing home learning tips.
It’s been wonderful to see Wentwood’s transformation through the changes and see our child develop and grow.
E W
August 26, 2020 at 12:00 amWe are quite happy with the nursery. Our children enjoyed going. They especially loved the forest. Good food, good changeover details.
Charlotte K
September 29, 2020 at 12:00 amThe team at Wentwood House have been very supportive during this past year. I have absolutely no doubt about how well our son is looked after and cared for whilst at nursery. He is always smiling and is happy on drop off and collection “that says it all”. Thank you Wentwood House for ensuring our son is ready to move on to school and getting him prepared for this next journey.
Claire
November 10, 2020 at 12:00 amIt was such a pleasure having our daughter attend Wentwood House Day Nursery. The staff are professional, kind, caring and knowledgeable and we felt very comfortable leaving our daughter in their very capable hands. Our confidence in Wentwood grew through observing our child’s enthusiastic attitude in attending as well as seeing her progress in development which we noticed at home.
A S
April 12, 2021 at 12:00 amWentwood House Day Nursery is just so lovely and supportive! They really went the extra mile when settling our son in and were receptive to our input and proactive to help. We were flabbergasted that he settled so quickly, we thought it was going to be tough especially with the pandemic. Two members of staff make a good, strong leadership team and our son is fond of all the staff, especially one member of staff in particular. Its relatively small size lends itself to having such a nurturing ethos and it has proved to be a very positive and stable setting for our son and we are very happy with his progress! The outside spaces are also a real asset to the nursery. We would not hesitate in recommending Wentwood House Day Nursery!
Kerrie W
July 15, 2021 at 12:00 amMy daughter has really settled at Wentwood House, I was a little worried due to a bad experience with a childminder. However, the manager and his team helped ease those hesitations. She enjoys coming to nursery every day.
Alice R
July 15, 2021 at 12:00 amI can’t praise the nursery enough – both my children have been very happy here. The manager runs a tight ship and I feel he provides great leadership for the team of staff; the changes he has introduced show a thorough and considered approach to managing the nursery. The staff are all very warm and welcoming; they are always receptive to hearing your thoughts and really work hard to meet any specific requirements. The forest area, garden and rooms inside the nursery provide a varied setting and the staff generate lots of ideas for activities. The overall feel is that the nursery provides a safe and nurturing environment. Our children have benefitted hugely from their time at the nursery.
Jennifer E
July 15, 2021 at 12:00 amMy son started at Wentwood House Day Nursery during the first lockdown, it could have been a really difficult transition for him due to the restrictions in place when dropping off.
The staff were amazing and he barely even got upset when handing him over in the morning!
He loves going to nursery and actually runs and knocks on the door in the morning to be let in!
The staff are fantastic and are really invested in each and every child.
Sophie M
July 19, 2021 at 12:00 amWentwood House nursery is just amazing! I found it really hard when I was faced with having to put my daughter into nursery, the thought of someone else looking after my child was scary and hard. However, when I went and looked at a few nurseries I knew Wentwood House was perfect for my little girl! The manager and staff there were so welcoming and friendly, the nursery itself just has a happy vibe and it’s clean, safe and well presented. I was given a great tour and I knew I’d be choosing this nursery straight away. Since my daughter has started, we’ve noticed it’s had such a great impact on her! Not only has her speech come on leaps and bounds, she’s made friends, is confident with the other adults there and we can see she loves being there. The staff are incredible and we couldn’t thank them enough for all of their efforts. They go above and beyond to care for our child and meet her specific needs. The food she eats there is great and she’s well fed! Very happy with this nursery.
Keri M
July 23, 2021 at 12:00 amMy daughter was part of Wentwood so had no decision to make when our son started there (September 2020). Continue to be very happy with the level of service and care my nearly 2 year old receives at the nursery.
Sophie R
July 26, 2021 at 12:00 amWe would highly recommended Wentwood, my little boy started from 9 months old and has loved nursery! The staff are incredible and always make sure that he has the best day at nursery. My little one has thrived since being in pre school and his bond with all of the staff is so strong. They make sure that they fulfil all of his needs and work closely with the parents regarding next steps. The parent relationships are good and they always give a thorough hand over at the end of the day.
K C
July 27, 2022 at 12:00 amMy children have attended Wentwood House Day Nursery for 18 months now and they love it. It was a breath of fresh air from their previous nursery. All the staff are lovely and really do care for the children. The children are always doing baking and crafts. They love the forest area and garden. The management is excellent and always keeps us informed. Also, the nursery has been really helpful with the occasional time I need to be flexible with days due to shift work. I would highly recommend Wentwood.
G W
July 28, 2022 at 12:00 amI have used Wentwood Nursery for a total of seven years for different children and can honestly say that we have never received as good a service as we have in the past three years (since the latest management change).
All staff now have an amazing relationship with my daughter and all our drop-offs and pick-ups are greeted with a happy smile and a funny story of what she did that day. Hand-overs are thorough and all adults have a genuine interest in my child’s activities outside of nursery as well as in nursery.
The only negative to Wentwood Nursery is the car park ‘wars’ as it is used by the much larger sister nursery next door. Getting a car park space is at your own peril!
Jason B
July 28, 2022 at 12:00 amHonestly, one of the best settings I have come across, amazing people, these guys helped my child’s development more than I could ever explain. I couldn’t be prouder of the boy my little man has become and this is in majority thanks to Wentwood House.
Even with the not-so-important stuff like administration they couldn’t be more helpful, they guided us through the tax-free child care along with 30 free hours at the relevant times etc.
I am looking forward to sending my second child there in due course.
Robert N
August 8, 2022 at 12:00 amHighly recommended. Wentwood House has been fantastic. Our daughter has been part-time since 9 months old and has continued until she is school age. She has loved her time there and has made some great bonds with the staff and the other children, very much enjoying the activities and environment, especially the outdoor forest space.
We have been very happy with the development she has made and the focus and structure tailored to her. Wentwood has also been great in accommodating her dietary requirements. All the staff and her key worker have been excellent. She will be very sorry to leave. Thanks, Wentwood!