Treetops Day Nursery

Having sent my child to this nursery, I can honestly say that I would not recommend that any parent consider sending their children here. The staff do not care about their job. They are dismissive, rude, and at times aggressive. It was a difficult decision to remove our child from this nursery as he found it very difficult to settle in. However, we felt we were left with no choice as we had no faith that his well-being would be put first given the attitude of the staff.

I just wanted to write a review to thank all the staff who have made my son’s transition up to pre-school so smooth. He took a long time to settle into nursery and therefore we were a bit concerned about how he would cope with this transition, however, he has been really happy since moving up and always has a story to tell when he gets home about what fun activities he has been doing and what he’s learnt. His keyworker has been fantastic with the transition, always taking the time to hand things over, and most importantly really taking an interest in my son and his ways, telling me daily all the funny things he has been up to. He also tells me daily how much he likes his keyworker! Thanks for all the hard work you do, no matter how hard things have got over covid, you have always been so flexible and I have no concerns at all about the care my son gets at Treetops.

My daughter has recently left Treetops in preparation for starting Reception. The support, guidance and care she has received from Treetops has been second-to-none; she is, without doubt, more confident socially and in her learning as a result of attending here. The staff are kind and generous with their time, for the children and parents, and nothing is too much trouble. They provide a safe, engaging and exciting environment and, despite the challenges facing Education of late, remain optimistic and driven to help every child achieve their potential and more. The facilities are airy, well maintained and varied in their opportunities for play-based learning; the indoor play and Forest Garden have been particular favourites but the classrooms and other play spaces are equally inviting. External providers are also well used. I will be forever grateful to Treetops for the foundation that they had given my daughter in preparation for “big school” and the wider world. Thank you.

My daughter used to go to a smaller branch of Cornerstone before it closed down and was very happy there. She was very little at that time but I could tell she was happy and learnt a lot of new things, staff were amazing too, always smiling and engaging with children. Most of young years practitioners moved to Treetops, but unfortunately I haven’t seen their faces as happy as before, neither my daughter’s. From week one she showed me that she didn’t want to go to nursery but I was dismissive as I thought she needed some time to adapt. Time passed, but she still was refusing to go in the mornings, her behaviour changed to worse with throwing things, and kicking, I haven’t noticed new developments either. Managerial side wasn’t very approachable, it was difficult to get swap days, had lack of communication in regards to illnesses and attendances, emails were not answered until I spoke to them personally. It felt more that it was not a nursery, but a strict bureaucratic estate.

We have a child in pre-school and baby room. Our kids love going to Treetops Day Nursery and both settled in really quickly. I have always found the staff and management to be approachable, warm, helpful and responsive. I know that my children are in safe hands and that the staff seem to genuinely care about them.
I never hesitate in recommending Treetops to other parents, a fantastic nursery.

Both my children have attended this setting and benefitted from the caring and nurturing environment. The staff are warm and understand the needs of my daughter. Even those who don’t work regularly in her room seem to know her individually. The range of activities is stimulating and engaging and both my kids have always enjoyed their nursery days. Communication with management is good – emails are promptly answered and they try to be flexible where possible.

My daughters have both been using Treetops Day Nursery services and they are both happy and have been learning a lot of things every single day. My eldest daughter has the most amazing teacher and she loves her.

My son just started and has settled in great! The room staff and team are so welcoming, caring and always so helpful. They all have fabulous childcare and safeguarding knowledge.
He’s always had a busy day exploring and learning! Enjoys all his meals, which are made fresh daily. Plenty of outdoor areas for all ages as well as indoor, just a lovely atmosphere!

Our daughter has attended Treetops Day Nursery since she was nine months old and will be turning three soon. She really enjoys going to nursery here and gets along with her key workers, past and present. The staff here are extremely accommodating if I have ever required an extra day.

Our time at Treetops Day Nursery has been truly amazing. The staff’s dedication, the stimulating environment, and individualized attention have created a nurturing and educational experience for our child. Leaving is bittersweet, but we are grateful for the exceptional foundation provided here. Highly recommended