Description
Contact Information
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Phone Number01438 352366
Categories
Details
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Group/OwnerClare Erzingher
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Person in ChargeClare Erzingher (Manager)
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Number of Staff6
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When ClosedChristmas & 2 weeks in August
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children28
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Age rangefrom 0 years 9 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0745-1730
Micah Pierce
September 19, 2024 at 7:03 pmHe settled in very well which made me sense more comfortable about my decision to go back to work. The childcare centre has lots of advantages to me as a parent but the biggest is that the team are so welcoming and well‑informed about childcare. They do not have shift work, which means that the same person you met in the morning dropping your kid off, is the same one you will find in the evening which really helps while settling in and for the kid’s development. Another thing I adore about the childcare centre is that they do not have separate meal times for the older kids. All their meals are prepared on site daily and they have a very healthy diet. They all eat together which makes meal times at home much easier. The childcare centre team are very keen on healthy eating. Overall, I’m very pleased with my son’s journey since he started back in May 2014 and I look forward to lots more. I took my son in when he was 9 months old.
Elliot Delaney
October 6, 2024 at 1:58 pm5 stars.
The lovely team are consistently cheerful and accommodating and really make me sense cheerful and confident in leaving my daughter at the childcare centre, after viewing all the local Stevenage nurseries and stumbling across Phoenix childcare centre at the very end of my search, I couldn’t have been more pleased. It really is such a unique setting which integrates babies and young kids so well a thing other nurseries fail to do.
The kids all eat together which is so nice much rather than all the different age groups being separated. The kids get to spend time with their own aged peers to do aged related activities also. There is a lovely garden surrounded by the woods and nearby to the local lakes.
My daughter has consistently been cheerful and healthy at Phoenix and I couldn’t suggest it highly enough.
You are consistently greeted by a familiar face (no constant changing of team) and the kids know and adore the team.
Overall a remarkable childcare centre. This really is a remarkable childcare centre.
Shawn Pierce
October 11, 2024 at 4:58 pmWe cannot ask for more from the Manager and the rest of the team. They are very supportive and consistently flexible. They are very well‑informed and offer excellent advice when needed, especially when the little ones are going through their terrible twos….or threes for that matter. They utilise the local area (park and woodland) to expand the little minds as well as going on day trips to the sea side. Both my son (when he attended) and daughter adore going to the childcare centre and in fact get upset when it’s not their day to go! My own extended family have also used the childcare centre for years and the rest of us keep going back with our own kids, I think that says it all! Our small family have known the team at Phoenix for the last 7 years, with our son who attended first and now our daughter.
London Owens
October 18, 2024 at 12:55 amEven with the stress of everything at that time around them, Phoenix were incredible. They have continued to be incredible and we have really noticed a positive change in our kid. Our kid has a speech delay, which was impacted further by the pandemic. We are on a waiting list for a referral but Phoenix childcare centre have been excellent with their assistance and plans. Our kid has come on so much since they started childcare centre and their speech is getting so much better. With starting school next year, we are extremely confident that with the preparations already discussed with Phoenix, they will excel at school. They are consistently extremely cheerful at drop off and pick up and it’s excellent to receive regular updates about what they are doing throughout the day. I sometimes get a bit jealous of the activities! I really don’t know where we would be in terms of his progression if we hadn’t decided to pick Phoenix. Our kid began at Phoenix in December 2020.
Emerson Carter
October 19, 2024 at 11:01 pmAt the moment we have our daughter going to this childcare centre and we are really cheerful with how she is progressing and discovering new things every day. She loves to go there and it is crystal clear how much the Phoenix Childcare centre team care about their pupils. In the past, we sent our son to Phoenix and he was really prepared to start primary school.
Harper Bishop
October 27, 2024 at 7:02 amLots of outdoor activities, messy playtime (which most of us avoid at home!) enjoyable discovering and outstanding updates with the parents.
I was sad when her time came to an end and she was off to school, I will be sending my youngest daughter here without a doubt! I cannot suggest Phoenix Childcare centre enough!
Properly qualified and attentive team.
They taught my daughter life skills as well as the academic side of discovering.
Cameron Holland
November 18, 2024 at 1:19 pmMy kid has strict dietary requirements and the team consistently go out of their way to accommodate her.
The welcoming and personal touch they have means we work together fantastically to ensure my kid is school ready. I’m so grateful for the care and attention given to my kid.
Dakota Quincy
December 14, 2024 at 5:02 pmI was apprehensive sending my little girl to the childcare centre at only 10 months old but the team were so welcoming and attentive, I needn’t worry. I loved the homely setting here and the home-cooked meals went down a treat with my little girl. She loved coming to the childcare centre and gained so much from it, she has turned into a bright little girl which I can only thank the childcare centre for their time and efforts spent with her. They would plan interesting and educational activities for the kids each week and it was excellent to see them having so much enjoyable on the app. It’s such a lovely place for your kid to make a excellent start to life, thank you Phoenix! I could not suggest Phoenix Childcare centre enough.
River Clarke
January 24, 2025 at 11:06 amThey are my hands and heart when I can’t be there for my kids.
My daughter loves going to childcare centre, she has grown in independence and in character. She is loved and nurtured and is thriving as a result. I couldn’t suggest them enough. Phoenix Childcare centre is a remarkable childcare centre, my daughter started there when she was only a year old and my son is due to start shortly.
Billie Reid
March 30, 2025 at 8:28 amThis childcare centre is the best! I have been impressed and completely blown away by their consistency, the quality, the passion and the personal interest shown to my kids.
My kids have strived and this is undoubtedly due to the foundation provided by Phoenix. The team are remarkable and most members of team have been there since my eldest daughter attended, she’s now 12.
I have and will continue to highly suggest Phoenix to anyone. You will not be disappointed. Three out of four of my kids have attended Phoenix.
Gray Owens
April 14, 2025 at 2:13 pmPhoenix Childcare centre such a nice place to send your kid to.
First I would like to say that the team of this childcare centre are very welcoming and welcoming .
One thing that I like to mention is my son is very fussy regarding his food, he likes to eat only a few compassionate of meals, but at Phoenix Childcare centre he started to taste different types of meals and he really started to like eating.
Thank you very much Phoenix Childcare centre.
London Underwood
April 25, 2025 at 12:27 amThis has been one of the best decision I made to enroll my two kids at Phoenix at age 3yrs and 1yr. My kids have become so confident in a short space of time and I cannot thank the childcare centre manager enough and the entire childcare centre team. My kids come home teaching me all sort of lessons learnt in childcare centre, culture, kindness, different food as these are freshly prepared each day. You can not have a fussy eater in this childcare centre and they really delight in their food. Another thing I adore is the Tapestry app where you can follow you kid’s development by the uploaded pictures and videos of your kids carrying out various activities both indoor and outdoor with details on what they did, learnt and achieved – This keeps me going especially at work. I am one cheerful mum and thanks to all you welcoming staffs at Phoenix.
Thank you guys for all that you do. My kids adore you and delight in their time with you all!! This Childcare centre has far exceeded my expectations and I don’t mean that lightly.
Lane Brooks
April 25, 2025 at 8:01 amI was definitely right to follow my instincts, as the care and teaching has allowed my kids to thrive. They didn’t attend a school nusery as I work full time but the boys settled straight into school, and I’m sure my daughter will too in September.
I will really miss the team and the journey of feeling welcomed at drop-off each morning.
I’d wholeheartedly suggest Phoenix to any parent! Phoenix Childcare centre has been absolutely incredible at attentive for all three of my kids over a twelve year period.
It’s extremely daunting having to find childcare for your little ones and Phoenix initially just ‘felt right’.
Casey Steele
June 19, 2025 at 12:19 pmThey do a lot of different activities and they walk often through the wood to the park, lovely journey.
The Team and the owners are the best.
Familiar setting but very expert. The best. I adore all about this childcare centre.
My son and my daughter started to attend the childcare centre when they were 1 year old and they felt loved as I was there.