Orchard House Victoria House Day Nursery & Pre-School (Marlow)

The keyworker is great, she is always there. Every morning she is there with a smile and is very welcoming.

We could not be happier that we decided to send our daughter to Victoria House! Of all the nurseries we looked at it stood out as warm, brilliantly run, and striking a great balance between homely informality and structured play. Her development, particularly socially and in terms of communication, has been noticeably accelerated by her time at nursery because of the emphasis placed on these aspects of her learning at Victoria House. She talks about nursery when she’s not there and can’t get to the door fast enough when we drop her off! Finally, I think the way in which Victoria House has handled the coronavirus crisis has demonstrated their great management but also great sensitivity, flexibility and understanding.

My daughter has been attending Victoria House Day Nursery in Marlow since August 2020. The staff have been wonderful at welcoming her. She has settled well and thoroughly enjoys the days that she spends there. She talks positively about all members of staff and about the activities and play that she encounters. The staff have consistently provided us with feedback and are always enthusiastic and supportive. Both I and my husband would highly recommend this nursery.

Our 8-month-old son started nursery at the beginning of January this year, two days a week, and the team at Victoria House have been fantastic, from initial enquiries, comprehensive “show-around” and “settling-in-days”, to guide us through all the formal admin stuff, just so helpful throughout the process. They are highly qualified and incredibly professional staff, providing quality and attentive care towards the children, especially in the middle of a global pandemic, with all the additional work that no doubt entails. This was evident not only first hand from time spent in the room with them and the support and communications we have received, but also through feedback from other parents. My wife and I were considering several local early years settings, and we are absolutely sure we made the best choice in sending our little bundle of fun to Victoria House and look forward to watching him develop there over the next five years. Well done ladies, keep up the great work!

I looked around all the nurseries in Marlow and whilst there are a couple of great options, I thought Victoria House to be the best. My decision was definitely right for us. The best bit about Victoria House is the staff. They are fabulous with children and I’m so pleased my daughter has warm and funny staff members to look up to. My daughter started there at one year old and now she is just over two and we have had a great experience of the baby and toddler rooms. She talks now a lot and her manners like “Wait for your friends” before eating are really coming on – a direct result of her fabulous carers. The management staff are also great and also really open to listening and helping, whenever needed. Thanks Victoria House.

We have used Victoria House for nearly seven years and our children have thrived there. The staff are caring and take note of the child’s individual interests and needs. The rooms are light and airy and the outside space is fantastic. The menu is varied and our children have always eaten very well there. The nursery is very well run and management are both approachable and flexible. We would highly recommend Victoria House to anyone in the area.

My child has loved attending Victoria House nursery. We have only attended during covid times, but the team have done an excellent job, keeping us up to date with everything that is going on at the nursery, my child’s progression and keeping her happy and healthy. Every day she comes home with a great story to tell about her day and loves all the staff. Highly recommended.

My son loved attending Victoria House nursery. Everyone is really friendly and professional. He was there for nearly 2 years and definitely will miss all the staff and his friends. Highly recommend this nursery. Thanks for all the care and for looking after him so well.

With two children at the nursery, we are delighted to experience the journey a child makes from the caterpillar rooms, up to the preschool environment. The welcome and care from all staff is faultless and there is a real sense of nurturing each child and their interests. My children are excited to go to nursery each day and take part in a host of stimulating and engaging activities. The facilities and gardens are well thought out and lend themselves to creativity and imagination. As a parent, the happiness and well-being of your children is paramount and I am so pleased that we chose Victoria House Day Nursery.

Victoria House nursery is going through a challenging time. It was acquired by Family First Nursery Group in 2022. Virtually all of the full time staff have left and the nursery is supported largely by agency staff.
We have seen a notable decline in the service delivered. This was compounded by the nursery manager confirming our concerns in a recent email to all parents before leaving. I am sharing this review for people who will look at historic reviews of a brilliant nursery. They do not reflect the current service.