Description
Contact Information
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Phone Number0121 454 8714
Categories
Details
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Group/OwnerNorfolk House Nursery
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Person in ChargeAlison Galbraith (Nursery Manager)
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Number of Staff18
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children56
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Age rangefrom 0 years 3 months to 4 years 0 months
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ParkingThere are designated spaces at the rear of the nursery for drop off and collection.
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VisitingTo book a visit, please contact the Nursery Manager - Alison Galbraith
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Opening DaysMon-Fri
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Opening Hours0700-1900
Chanel H
April 28, 2022 at 12:00 amOur 2 year old son is in Toddlers Room here. He is always happy and smiling on his way into nursery and smiling or singing on his way out. It is clear that he is well cared for here. The setting has loads to offer to support this crucial development stage, and he always comes home with new vocabulary/ skills. The staff are nurturing, kind and always provide a detailed account of the great things he did that day. A fantastic nursery that we we sent all three of our boys to (with no hesitation!). I would definitely recommend!
B R
April 29, 2022 at 12:00 amMy son has been at Norfolk House Nursery for almost 2 years now. He bounds in with a huge smile and is as equally excited to see his friends as he is the staff. My son has formed great bonds with his key workers who have been incredibly encouraging and fundamental in his development. I have been incredibly impressed with the management of the site and the lengths they go to accommodate the children and parents. I look forward to sending my second son there in January!
C C
April 30, 2022 at 12:00 amMy daughter has been at the nursery since she was a baby, now a confident 2 year old she is now in the toddler room and I believe the reason she is so confident is down to her experiences she has at nursery. Being “covid baby” we were expecting different struggles from her brother that attended the nursery a few years ago, but the struggles simply didn’t happen. She loves the staff and wants to go to nursery every day, even at weekends. The relationships she holds with all the staff clearly mean the world to her, after returning from our holiday she couldn’t wait to see the staff in her base room and ran in giving them a massive hug! For a parent that’s just what you want to see.
She is learning new things every day and I’m surprised at just how much the staff do with the children to encourage their skills. Handovers are always so personal to the child and just shows how much the staff care.
The food always smells amazing and the nursery itself is spotless.
Michelle H
May 2, 2022 at 12:00 amMy grandson is in Babies and has been attending since the end of 2021. It’s a fantastic nursery. The staff are really warm and kind when I collect him and they do a great job. It’s really clean and modern, with great service overall. He loves it here.
Elizabeth R
May 2, 2022 at 12:00 amMy daughter has been attending Norfolk House Nursery (Harborne Road) for just over a year now and I couldn’t recommend the nursery enough. The progression my daughter has made has been truly amazing! The communication between parents and staff members is great, this allows parents to feel at ease when their child/children are attending nursery. I’m so proud to say that my daughter attends such a professional establishment.
H A
May 3, 2022 at 12:00 amEvery time I drop off my baby I am reassured with the knowledge that he will be well looked after, and this gives me peace of mind. I like the fact that the children are given nutritious food throughout the day, as well as having regular nappy checks, and are cleaned when handed over.
The handovers at the end of the day are thorough which we appreciate a lot, so we get to know how he’s been throughout the day. The staff have always taken our concerns onboard; he was in Babies 1 for a while and built a bond with the staff there which made his transition to Babies 2 easier.
We’re very happy and appreciate all the efforts from the staff to ensure there is a safe and nurturing environment for our baby to learn and play in. I would recommend this nursery to other parents.
M S
May 3, 2022 at 12:00 amThe level of care from every member of staff that I interact with when I’m picking up or dropping off my daughter is absolutely amazing and always so friendly! Couldn’t ask for a better nursery or staff! Thank you for being so good with her!
F Z
May 3, 2022 at 12:00 amMy son joined as an 8-month-old baby and being a first-time parent I was quite nervous, but the team in Babies 1 were fantastic. I can’t commend them enough for looking after him so well and keeping us up-to-date with all of his development and progress.
He’s been at the nursery for about 8-9 months now and we feel very reassured that he’s in a safe and happy place throughout the day. We appreciate the photos the staff take, the love they show to him, and his overall progress. I have recommended the nursery to family and friends, I would recommend it to others too.
Jessica H
May 3, 2022 at 12:00 amOur son has attended Norfolk House Nursery since September 2020 and it has been fantastic. They go above and beyond for the children and parents. The staff care so much, loves to teach and focus activities around the children’s interests. My son has progressed rapidly and is a confident and happy child. I am so grateful that my son is cared for and loved by the staff. Thank you to a wonderful team who have become a second family to us.
L C
May 3, 2022 at 12:00 amOur experience at this nursery has been wonderful. Our little boy enjoys going into nursery every day; whether it’s because his key workers will be there ready to give him breakfast, because it’s tennis/football/forest school day, or because the Easter Bunny is coming to visit, there’s always excitement as we drop him off. The staff have recently been excellent at supporting us through potty training and we’ve been so impressed by the approach and care shown as we navigate this change. The staff cannot do enough and every request is warmly received. Our daughter will be starting this nursery next month and we can’t think of a better place to help continue her developmental growth.
Linzie S
May 3, 2022 at 12:00 amThe nursery have been so supportive in helping me get back to work and settling my baby in. I now go to work confident he is with people that know him and care about him. I love seeing the pictures of what he has been up to and hearing about all the different foods he has eaten.
A S
May 3, 2022 at 12:00 amCaring and attentive staff has given us significant peace of mind, which is all you want as a parent. I’m confident in the team looking after my child and they have done a great job with him thus far.
F W
May 5, 2022 at 12:00 amThe team has given tremendous support and extra effort given to my son. The professionalism and care that is given to my son are highly appreciated and I am grateful that he can have very kind teachers to help him in different ways! Furthermore, it is always touching when seeing everyone in the nursery, not only the staff but also the little classmates, being so understanding and supportive to my son all the time. I could see the success in their effort for educating the little ones, being loving and caring always, which makes every classmate treat each other the same way in their daily lives. I am so glad that I can see my son’s progress day by day since he attended the nursery, seeing him carrying a very happy smile when leaving the nursery every day proves that we have made the right decision to choose Norfolk House Nursery – Harborne Road.
Rory S
May 6, 2022 at 12:00 amWhere do I start? We’ve been lucky enough to secure a place for all 3 of our boys at this fantastic nursery. Our youngest is currently in the Babies Room and started here in September. We were initially nervous about how he would settle at nursery as he was quite young, very particular and had not gotten into a stable routine. However with great patience, expertise, and attention to detail from the babies staff and his amazing Key Person, in no time he was settled and thriving! He is always happy on the way into nursery, and literally launches into the arms of the friendly babies staff. All that we could ask for – great team, super clean environment, friendly and approachable manager, family events we’re invited to. Baby brings home the best keepsake art (handprints etc.) and a marvellous garden! I’d definitely recommend.
Kiran M
May 10, 2022 at 12:00 amAs a very anxious mother, I can honestly say the staff at Norfolk House are wonderful. From the first day my son started in the baby room I always felt assured and comfortable he was being well looked after. After almost 8 months it’s a pleasure to be greeted by the staff on a morning and watch my son run into the room. I am always given informative updates on how each day has been. A great place I would highly recommend for any parent. Thank you to all the team!
R D
September 14, 2022 at 12:00 amWe love the people. Our son loves everything and everyone at Norfolk nursery. That makes us happy. We obviously trust them. We had a terrible experience with a previous nursery. But at Norfolk, we know our son is in safe and caring hands.
Alex K
December 22, 2022 at 12:00 amNorfolk House Nursery (Harborne) has consistently been a wonderful environment for my son. The management team work so hard on providing a safe, fun and educational environment for the children. I cannot thank the preschool team enough for their inspirational dedication to their job and the little ones. My son loves attending nursery and has made so many happy memories at Norfolk House.
K T
January 23, 2023 at 12:00 amMy daughter attends Norfolk House Nursery – Harborne Road and she absolutely loves it. The staff are very attentive as always.
She will always speak highly of the staff members and has formed a brilliant bond, therefore I have no worries about dropping my daughter off as I know she is in the best hands of care.
A D
January 24, 2023 at 12:00 amMy daughter has been going to Norfolk House Nursery since Jan 2021 (she joined babies 2), and I couldn’t sing their praises higher. The nursery had and continues to do its utmost to make you feel at ease and create a warm welcoming space, second only to home. The facilities are brilliant, with beautiful open and creative spaces, and an amazing garden too. My daughter has grown tremendously in skill, character and confidence and I massively credit this to Norfolk House Nursery HR. My daughter has transitioned between the rooms with ease and joy, and everything is a result of the staff (both office and rooms). Everyone is so attentive and responsive to my needs as a first-time parent, as well as my daughters, needs, which have adapted from baby to young lady. The manager and her team are like a family and hands-on with everything, they’re fantastic and have been instrumental in my and my daughter’s respective journeys. Thank you for what you do day in and day out for us all.
R A
January 24, 2023 at 12:00 amNorfolk House is a great setting for my three-year-old son, who is currently in the preschool room. He has been there since he was eight months old and has thrived, always making great connections with the staff and other children. The extracurricular activities the nursery organises are fantastic, including tennis, football, forest school and rhythm time. We also loved the Xmas performance and all of the artwork and baking the children do throughout the year. I highly recommend the nursery to other parents.