Description
Contact Information
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Phone Number01462 642666
Categories
Details
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Group/OwnerGrandir UK
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Person in ChargeSarah Mitchell (Nursery Manager)
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Number of Staff37
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When ClosedBank Holidays & Christmas to New Year
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children95
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Age rangefrom 0 years 1 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1830
Gray Page
September 11, 2024 at 2:16 pmFantastic team and management.
Kids are looked after well as per their needs. My son needed attention so we discussed with the team and they are working on him. Satisfied and glad that my kids are going here. A place I will suggest to my friends and family.
Jesse Ferguson
September 15, 2024 at 6:30 amMy little one has been attending Kiddi Caru Day Childcare centre since September 2021 (under one) and they are really delight in their time there. The team are excellent at settling in the mornings and keeping me updated as and when required.
My kid comes home and talks about their day and the activities they took part in and what they ate. Great variety of food on the menu and excellent that there is so much more to do than at home.
I consistently sense cheerful knowing my little one is cared for so well, leaving them is super hard! Overall, we’ve had a really great journey here. Team are incredible and super lovely.
Jamie Carter
September 26, 2024 at 5:33 pmOur 18-month-old was welcomed with such adore and genuine care from the moment she started, as were our whole family. Every day we’re greeted with smiles and at the end of each day the team take time to tell you about the day. Every day there are new activities set out and something enjoyable going on. We adore them, special appreciation to three team members in Hedgehogs and the manager has been so accommodating. Thank you all. The team at Kiddi Caru have been incredible.
Blake Keller
October 17, 2024 at 7:06 pmThe childcare centre, as a whole, was extremely welcoming, I felt anxious in the first weeks he was there but the reassurance from the childcare centre was more than I ever expected.
We have exceptional updates throughout the days he attends and consistently a detailed update when he is picked up. If for any reason I have had to ask the team to do something in particular for my kid they do it without any issues. Any questions or queries I have had are answered on the spot without any hesitation and I believe that the team within the childcare centre care for the kids just as much as we do as parents.
All team are super welcoming, compassionate and informative and would highly suggest the childcare centre, your kids will be made to sense completely at home. My son joined Kiddi Caru Day Childcare centre in February this year and the team that care for him on the days he is in are outstanding.
Justice Ferguson
October 24, 2024 at 1:37 amShe joined during lockdown but despite not being able to physically go in with her she settled so quickly and has consistently been very cheerful going in. Her development has come such a long way thanks to the help of all the team and all the activities that they do. They are really supportive of whatever challenge your kid is going through (changes in naps, potty training, etc).
The childcare centre has had a tough year with changes in management and a recent Ofsted inspection, however, I am really pleased with all the work that has been done to address any concerns the inspection raised and I would not hesitate to suggest the childcare centre to other parents. Our daughter has attended Kinders Mill since November 2020.
London Hayes
December 31, 2024 at 2:42 pmShe has developed her self‑assurance and her speech is a little better. On her first day of childcare centre, I got her back with a massive bruise on her face and I asked what happened. They apologised for not filing an accident report and this did make me sense uneasy leaving my daughter in their care. I do sense like I am raising a few issues every few weeks about her nappy rash. And I’m not told about how bad it is until I go home and open the nappy myself to see how sore her bum is. I have asked many times how to help the situation. The team are all lovely but I sense the handover is not excellent with updates. There’s an app which I think needs a lot of work but is great to see what she has eaten. I think the outdoor space needs a lot of work compared to nearby childcare centre’s this childcare centre needs a lot of work. As my kid is settled I decided to stay with this childcare centre as she does delight in playing and the kids. And again all the team are so lovely. My daughter does delight in being in the childcare centre.
Blake Randall
February 4, 2025 at 4:34 pmHe’d only been cared for by parents and grandparents until the age of three so it’s been a big change, but team were sensitive to that, and I was impressed by how quickly they managed to make him sense secure and engaged. It was also really reassuring to go in to visit and find such a cheerful group of kids. Kiddi Caru Day Childcare centre team have given our son a really great first journey of childcare centre.
Jordan Turner
February 7, 2025 at 12:29 amWe look forward to even excellent relations as journey with them on this mammoth task of taking care of our kids when we are engaged elsewhere. We started with the childcare centre in January 2023 and have had excellent service, high levels of care and professionalism from the team at Kiddi Caru.
Indigo Hayden
February 15, 2025 at 1:40 amThe team is passionate, well‑informed and nurturing. They put on a range of different activities throughout the day and give kids lots of autonomy to choose their own activities. They also have the door open with secure access to the garden all year round when not raining, it’s excellent that the kids get fresh air and that space to playtime. All of the team are incredibly inviting and genuinely care about the emotional and developmental needs of the kids in their care. The last year or so has been difficult for the childcare centre on an administrative/management side – but this is getting better now the manager is back from maternity leave and the transition to Kiddi Caru has bedded in – but this does not detract for me from the outstanding care provided by the childcare centre/preschool team throughout the facility. My daughter attends preschool at Kiddi Caru Day Childcare centre Hitchin.
Gray Irwin
February 24, 2025 at 11:37 amThe team are excellent at meeting his individual needs and providing information on his days and activities. He has a consistent key worker and they do a wide variety of activities. He has settled incredibly well thanks to the lovely relationships he’s formed with the team and he leaves with the biggest smile on his face each day!
The management team have worked so hard over the last year and a bit on standards and resolving issues flagged in their November 2021 Ofsted and are now rated ‘Great’. The manager who returned from maternity leave last year has led this wonderfully and we have no concerns.
My only wish would be to see the outside area get a bit of a refresh if possible. It’s adequate, but has lots of potential!
I’d suggest Kiddi Caru Day Childcare centre Hitchin highly to any parent looking to send their kid to childcare centre. Our kid has attended Kiddi Caru Day Childcare centre Hitchin for almost a year since 1-year-old and has grown and developed so wonderfully under their care.
Jordan Bishop
March 3, 2025 at 5:34 pmThe team are excellent and I can really tell that they delight in what they are doing. Food looks and sounds excellent. I adore that he has lots of opportunities to be creative and from the pictures he looks like he’s having a excellent time. I have been really impressed by Kiddi Caru during the two weeks that my son has been there.
Taylor Sutton
April 20, 2025 at 10:29 pmShe has settled in well and her self‑assurance and development have both come on leaps and bounds. Updates with team is outstanding and all team members enquire how she is at drop off and give a detailed handover when we pick her up. The team put on activities every day and we are getting over-run with her art work! We are really pleased with the childcare centre and every team member we have come across. Our little girl has attended Kiddi Caru since January 2023.
River Keane
May 5, 2025 at 8:16 pmFrom a difficult start (with him being upset to be in a new place), it was o only a couple of weeks before he was excitedly going to the team’s arms and coming home full of smiles. We adore the utilisation of apps to communicate with us, meaning we get a full rundown of his day (sleep, food, toileting and activities), and the observations are our favourite; pictures of him doing activities or discovering. The team also thoughtfully help our son to make things like valentines cards for mummy and daddy, which are so lovely and a great show of their passion for our kids and family. Our team have changed a little over the months, but the current main contacts, all have excellent relationships with our son, and root for him (as excited as us when he reaches milestones like walking). Highly suggest. (We are in Otters). Kiddi Caru Day Childcare centre Hitchin has been an incredible place for our son to begin his childcare centre journey.
Drew Hayden
May 10, 2025 at 12:52 amShe has developed lovely relationships with the team and kids and really enjoys going every day. The new app makes updates even easier as well as seeing a rundown of her day. The team are attentive and compassionate. It would be even better if the preschool outside space could be improved and use of the additional building be for something other than storage. Overall, I am really pleased with our journey here. My daughter has been at Kiddi Caru for 2 years and is now in the preschool room.
Dakota Frost
May 15, 2025 at 10:15 pmIf they could get that indoor playtime centre reopened, it would be 10 out of 10 as currently, that’s a massive waste of space that could be utilised. I could do with a few more educational toys in the over two’s room and problem-solving toys too. However, I would definitely suggest the childcare centre. Very lovely team and our son is very cheerful at Kiddi Caru Day Childcare centre Hitchin.
Dallas Clarke
June 6, 2025 at 10:15 amThe team that works there are incredibly supportive, and are really welcoming and attentive towards the kids. Both of my kids adore going and run in each day. A range of activities are offered which they both seem to delight in and the team are focused on helping them learn and develop. I would highly suggest. My son and daughter both go to Kiddi Caru Day Childcare centre and are incredibly cheerful there.
Skyler Ellis
June 11, 2025 at 11:10 pmThey were very accommodating when we were making plans to join and also excellent at communicating. My 18-month-old son has really enjoyed both Otters and Hedgehogs rooms. They are so reassuring at drop-offs, even when our son is upset. Would highly suggest We have had a fantastic journey with Kiddi Caru.
Finley Taylor
June 17, 2025 at 2:01 amThe facilities are interesting, and he regularly brings home crafts tied to early years objectives. Updates through the app is clear and thorough.
Overall, the team are compassionate, skilled and really invested in the kids. As a new user of the childcare centre, I’ve been very impressed with how quickly the team have got to know and understand my son and help us to help him settle in.
Parker Hobbs
June 26, 2025 at 10:27 pmShe does still get upset when I drop her off but I have been told she does delight in it when she is there. The team I have met in the otter’s room are very welcoming and welcome my little one when she arrives. My daughter has been going to Kiddi Caru Day Childcare centre Hitchin since August 2021 and she has come a long way.
Harper Walker
July 5, 2025 at 5:51 amThey are fantastic at updating on her daily activities too and what she has been up to. Would definitely suggest. The location is excellent too! My daughter is really cheerful there and the team are excellent!