Kiddi Caru Day Nursery Harlow

My daughter has been attending this nursery for two years and she absolutely loves it there. My youngest has also just started there and I have to say, I have got so much confidence sending her, knowing how much my eldest has learned and grown from being there. All the staff we have dealt with there are really professional but also really friendly and welcoming. It really does feel like being part of a community and that the staff really do care. The manager is fantastic and always has time to talk things through and give help and advice where needed. Even though I know she’s really busy, she never makes you feel like you are asking silly questions or taking up too much of her time. The nursery really felt like a fantastic fit for us, with brilliant facilities and staff that want to make things fun and engaging for the kids as well as supporting their learning of the more practical things like manners and toilet training.

I am very pleased with the care that my child receives. The variety of food is great, and the arts and crafts that they do look very fun. My child enjoys coming to the nursery, which is very reassuring as a parent.

An excellent nursery that delivers care and love to our children. The nursery is flexible if contacted regarding days, and the staff have always been professional. The nursery carryout many theme days and events for the children to keep them engaged, and they almost always leave happy.

Good nursery, our only experience of one to be fair but no complaints and my child seems to enjoy the experience and develop well there. The parking can sometimes be an issue when picking up as the car park is small, with parents parking on roundabouts and yellow lines, making it less safe but this is more an observation of the parent’s behaviour and not necessarily the fault of the nursery themselves. There is ample parking on side streets that are a seconds walk from the nursery though, so you will never have issues parking when picking up, if you don’t want to endanger other children’s safety with reckless parking.

We are super happy at the nursery every day. We made the right choice years ago when we chose Kiddi Caru Day Nursery Harlow. The team around the children are superb and the management team are as well. Thank you for everything you do for our little ones!

The staff are always friendly, polite and trustworthy. They really get to know the children as individuals which I think is incredible. We have never had any issues with them and feel it is a great environment for children.

The manager of the nursery was very nice and polite lady. When I went to the nursery to drop off the application form, the receptionist stated that I should look for an alternative nursery as there are no spaces available. However, when I initially came in for a meeting with the manager, she confirmed that there are spaces which is why she gave me the application form. The receptionist was very rude and unhelpful.

When my daughter started nursery I was worried about how she would cope. But after the first month, I just need to say that I’m well reassured to see that she has been very well looked after. I would like to take this opportunity to say a big thank you to all staff, especially Pre-School staff, and a very special thank you to my daughter’s key worker for her kindness and support well done Kiddi Caru Day Nursery Harlow!

My partner and I could not be happier with our daughter’s attendance at the nursery. We feel confident and happy going to work knowing that she is happy – when we tell her we are going to nursery, she gets her coat and shoes to wait by the front door. She loves all the staff, in her room and those who work in other rooms, she is always smiling at the end of the day. We can’t thank them enough for allowing us to return to work at what can be a daunting time for parents with babies, knowing that she is enjoying herself and is safe!

Overall the facilities at Kiddi Caru Harlow are amazing. There is a large purpose-built garden with lots of different themed areas to help promote children’s development. They have a sensory cabin with soft flooring and walls, lots of lighting which the children love.
The staff there are very caring and previously there was a focus on your child’s development, themed play and keeping the parents updated with their children’s progress. With a high number of staff leaving mostly members of staff who have been there for 5+ years and room leaders the quality of care seems to have dropped.
There appears to be a large disconnect between the management team and the actual staff providing the care. I know a lot of the room leaders aren’t happy with the support they are receiving and from a parent’s point of view there aren’t enough key members of staff permanently in a room.
In summary, the facilities are great, the staff on the ground are great it just lacks proper planning and leadership.