Description
Contact Information
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Phone Number01285 283131
Categories
Details
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Group/OwnerKey Steps Day Nurseries Ltd
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Person in ChargeCharlotte Wix (Owner)
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Number of Staff20
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children80
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1830
Olivia H
November 19, 2021 at 12:00 amA lovely warm and welcoming setting for your baby. Our little one is very happy at Key Steps with wonderful staff, excellent food and a lovely indoor and outdoor environment for them to learn and grow. She is looked after so well and always enjoys going in and playing with the staff and other children.
Would highly recommend if you are looking for a nurturing, caring and friendly setting for your baby.
A D
November 24, 2021 at 12:00 amMy son has been attending Key Steps Nursery since October. I was very happy when I went to view this nursery, especially being a first setting for my son.
Great spacious nursery, lots of range of activities available as well as different areas within the room that gives the chance for the child to learn different aspects of learning. The outdoor area is a big space and lots of equipment outside as well as inside.
The room my child is in, as well as having a look at other rooms, in itself feels very homely and that gives me comfort that my child will feel happy, comfortable and safe whilst attending his sessions.
The staff are all very welcoming and lovely. Even outside of nursery when we see the staff they don’t hesitate to stop and talk!
Expenses of nursery is affordable and for the level of care and learning offered is at high standard. Great variety on the food menu also!
I also love the fact that you can have an app on your phone to know about your child’s day too!
Ems H
November 24, 2021 at 12:00 amThis nursery cares! From the very top down to the staff who care for your child. The facilities are amazing and predominantly wooden toys are a bonus. Their communication with parents is outstanding, the use of the parent app makes it easier for them to update you throughout the day. They remember all the small things about your child from when you first meet them to when you actually place your child with them.
It truly is like a second family for my boy and I know he is in safe hands.
I also appreciate the fact that he will be spending plenty of time outdoors in the fresh air.
Lesley L
November 26, 2021 at 12:00 amI’ve been incredibly impressed by the compassion and empathy shown towards my daughter throughout her introductory period.
My baby co-sleeps and had never been separated from me, until she started at key steps… the staff took this on board and have handled every part of the process professionally but also genially too.
All members of staff pay attention to every little detail. From, knowing my baby’s little quirks and ways, to also addressing my eldest daughter by name and taking time to interact with her too, when we collect my baby from nursery.
I can’t recommend this nursery enough and feel genuinely very lucky to send my baby to such an outstanding establishment.
Becky B
November 26, 2021 at 12:00 amSuch a warm and inviting nursery, every staff member is very friendly and has a great bond with every child.
I’ve seen my little ones confidence grow each week. Always great activity’s for the children and all the wooden toys are amazing.
The communication between the staff and parents is brilliant! I highly recommend 10/10.
E L
November 26, 2021 at 12:00 amI have seen such an improvement in my daughter already, she looks forward to going every day that she is there. She loves it so much it’s hard to get her out. All the staff are lovely and are very supportive. It’s always very clean, the facilities are great for the children and my daughter always enjoys the food that is offered.
Esat D
November 26, 2021 at 12:00 amAs a first-time parent, having your child go off to nursery is obviously a big and unnerving step, and we feel so lucky to have discovered Key Steps. The staff are incredibly kind and reassuring and send us updates and photos throughout the day which is amazing. They have all the time in the world for your questions, and you can see that they clearly love what they do.
Staff aside, the food menu seems to be varied and of great quality, and the nursery itself, having been refurbished from scratch just a few months ago, looks incredible, with amazing facilities too.
A L
March 1, 2022 at 12:00 amWe send our two girls to Key Steps and cannot recommend this nursery enough. Our oldest is in the pre school room which is a wonderful learning space staffed with an amazing team. They do lots of fun activities but there is also a great educational angle – proper pre school approach but with hours that are useful for working parents! Our youngest is in the baby room which is such a lovely place for little ones with really caring staff. They care about all the little babies as individuals, tailoring their approach for what works for the child. It feels like there is a great culture amongst the staff and they all enjoy working there. The food is home cooked, nutritious and varied. The owner and the team were also a great help on the funding and admin side. My two girls happily go in without a second look at us – what better recommendation is there!
Nikki B
March 1, 2022 at 12:00 amI love Key Steps Day Nursery for so many reasons. The staff are friendly and welcoming, the food looks so appetising and smells amazing and the play equipment is amazing. My little one loves going in and is always busy doing one thing or another with the team. Nothing is too much trouble for the staff and they keep you informed throughout the day on how the little one is getting on.
Jennifer C
March 1, 2022 at 12:00 amMy son recently started at Key Steps and I am so happy that I chose them. The team are all really friendly and welcoming. My son loves telling me about his day and has bonded well with the girls and other children in his room. They are focused on each child as individuals and allow them to express themselves through their own interests.
Management are amazing and easy to contact and talk to if you need anything.
The food is outstanding, they cater to all allergies and the chef goes out of her way to provide each child with a healthy balanced diet. As a mother of an allergic child, it is reassuring to know he is eating safe healthy meals when he is there. Highly recommend!
Z R
March 4, 2022 at 12:00 amMy son is thriving at Key Steps! He really enjoys it. The staff are so friendly, it’s like a home away from a home. He enjoys all the activities and the meals.
Thank you to all the lovely staff for such a wonderful nursery experience.
Sarah B
March 4, 2022 at 12:00 amWe have recently moved to the area and both of our children have settled into Key Steps amazingly! The staff are so happy and helpful, I pick up both children with a huge smile on their faces. My son has come on leaps and bounds I can not express how much he has improved in both his phonics and writing as well as his confidence, my daughter is also gaining confidence and her words have developed massively! Thank you Key Steps!
I E
March 8, 2022 at 12:00 amMy son joined Key Steps when it opened its doors in September 2021. And all I can say is wow! The care he has received is second to none! He has learned so much since he started. The staff are very knowledgeable, caring and takes teaching seriously. Staff and management are very approachable and have an open ear if any concerns arise. I feel that we count as individuals and we are part of a big family.
My son loves the food as well and I am glad that the setting is providing a well-balanced, nutritious menu.
On multiple occasions, the staff and management have gone over and above and have exceeded our expectations.
Thank you so much and keep up the great work!
A O
September 13, 2022 at 12:00 amKey Steps is a fantastic, friendly, welcoming and safe nursery. All of the staff are wonderful – they made our little girl feel safe and very happy. They have a variety of educational and fun activities for the children and they provide constant regular updates on their app with meals, nappies, and photos. All of the staff really care about the children and make you feel welcome. Couldn’t recommend the nursery more.
J B
January 11, 2023 at 12:00 amThe ethics the nursery runs by are incredible. Their care regarding the children, the menus they design for the children, their impeccable safe-guarding, literally everything they do has been tailor-made to be the perfect nursery. The staff are incredible with my child, getting care from specific members of staff who know my child’s specific needs and cues. I couldn’t recommend them more. The managers are wonderful ladies and really know their craft. This is reflected in their choice of staff.
Gemma R
January 11, 2023 at 12:00 amBrilliant. Since being at Key Steps our daughter has flourished. We moved nurseries as we needed an extra day. Key Steps staff were professional and understanding from the get-go. When we visited, we were impressed by the learning elements and ethos of the nursery as well as the cleanliness and overall calm in each room. Incredible!
Reasonably priced, safe, welcoming and above all our daughter is so so happy. The menu and snacks are great too. The staff are all really lovely and very experienced. It seems to be structured really well. I recommend Key Steps to everyone!
S G
January 11, 2023 at 12:00 amKey steps is a wonderful nursery, since my daughter joined in October she has thrived! She’s got close to all members of the team, not just one person which really helps her to feel comfortable, you can tell that every member truly cares about the children and the job they do. They go above and beyond with fantastic equipment, day trips and updates on my daughter’s progress and the room leaders are incredibly knowledgeable and always ready to chat and share updates of the day. The menus are also amazing, really balanced and varied, with great care taken on what children like/need in terms of favourites and allergies etc.
I’m so glad we chose Key Steps. I would recommend to any parent looking for a nursery.
E H
January 12, 2023 at 12:00 amWe have been really impressed with Key Steps since our son joined 4 months ago. The staff are amazing and have really helped him settle in well. His development has also come along loads since starting. All staff are really friendly and caring which gives me piece of mind that he is in safe hands.
K F
March 1, 2023 at 12:00 amOur child has thrived since starting at Key Steps Day Nursery in Autumn last year, and we couldn’t be happier. When we were viewing nurseries in the area last Spring we got a great feeling from Key Steps. The nursery environment is light, airy and bright, but also has lovely calming areas for the children to relax/sleep. The staff are incredible, so welcoming, kind, caring and nothing ever feels too much trouble. The staff genuinely care about the children and their wellbeing and development, and the communication is fantastic. The menus always look delicious and nutritional, and with lots of variety. The staff have been so accommodating and careful with our son’s food allergies, and he gets as equally delicious meals, using the most nutritionally appropriate dairy-free alternatives which is so reassuring. We really can’t sing the praises of the nursery enough and would really encourage all prospective families to visit if you are looking for a warm, nurturing environment for your child.
Nick H
June 13, 2023 at 12:00 amSuperbly run nursery, happy staff, amazing food menu and most importantly a very happy little boy attending every day.
Facilities are great with loads of toys, access to a really safe outside space and lots of activities for the children.