Description
Contact Information
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Phone Number0121 505 2232
Categories
Details
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Group/OwnerKangaroo Pouch Ltd
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Person in ChargeJasbir Gill (Manager)
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Number of Staff13
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children52
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Age rangefrom 0 years 2 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1800
Skyler Delaney
October 1, 2024 at 12:23 amI have never had a problem, the childcare centre will keep me updated with my kid’s developments and events happening. Even during COVID, while the childcare centre was closed they were supportive with home resources. I am truly cheerful with my kid’s time at the childcare centre. My kid has been attending the childcare centre since he was a baby and now leaving to go to school.
Morgan Quinn
October 20, 2024 at 11:14 pmWhilst in the baby room the team were excellent, however after moving rooms, my son was constantly ill, 4 out of 5 days per week he would come home with a nappy rash (but would never journey this when was not at childcare centre) and his key worker lacked updates skills, and did not seem qualified, as struggled with the basics. The manager is rude and unapproachable. I had a number of meetings with management to try to work through the issues as the last thing I wanted to do was move my kid, but I found her again to be rude, and failed to listen to my concerns, or take accountability when the wrongdoings were clear to see. As a result, I would score zero, but the 1 star is in recognition of 2 team who were excellent throughout his time there and frankly too great for this childcare centre. My son attended this childcare centre since he was 7 months old.
Parker Randall
October 31, 2024 at 1:04 amHe has created strong relationships with the team and lovely friendships with the other kids. He has developed and learnt so much, he can’t wait to tell me about his day when I pick him up. The team go above and beyond with the care for my boy. They make leaving my little boy easier knowing he is cheerful to be there, thank you. My son loves going to childcare centre here.
Harper Hayes
November 10, 2024 at 4:33 amShe has come on leaps and bounds from being here. The team have been incredible with her. My daughter absolutely loved going; she woke up every morning, and still does now, asking if she has childcare centre. Thank you Kangaroo Pouch for helping my daughter grow. My daughter has just graduated from the Kangaroo Pouch.
Hayden Owens
November 13, 2024 at 2:58 pmHighly pleased with the level of care they provided my kid.
My kid has consistently ended his day at childcare centre with a huge smile on his face, which is enough to tell me that he truly enjoys his time there.
Constant updates throughout the day to inform me of what my kid eats, nappy changes and sleep gives me peace of mind whilst I am at work.
This childcare centre also supported my kid 100% in regards to his hearing aids and worked highly well with his ‘teacher of the deaf’. I am highly pleased and appreciative of all their help and assistance.
My kid started in the baby room and is now turning two soon. He has developed highly well and can now count to 10! Proud of what he has learnt and achieved whilst being here. Thank you! An absolute pleasure to send my kid to this childcare centre.
Riley Hayden
March 26, 2025 at 7:16 amWould highly suggest this childcare centre. Team are truly welcoming, consistently tell you how well your kid has done and what activities they have been doing.
Jesse Rowe
May 2, 2025 at 3:53 amThey have a spotless setting. My son has developed so much since being there. The team are absolutely outstanding and are so reassuring to all. My son talks about the team at home and genuinely looks forward to going to childcare centre. I was worried about the transition from Joeys to Walleroos but the team and both key persons made sure it was smooth and stressfree. He loves childcare centre. They do a excellent job. I find Kangaroo Pouch (Hateley Heath) to be expert, supportive and definitely goes the extra mile.
Sawyer Grant
June 27, 2025 at 1:51 pmShe is more confident and open since she started. The childcare centre has helped my kid in many ways.
Rowan Carter
July 1, 2025 at 8:02 pmI have found all team informative and supportive. Activities and discovering have been provided in a enjoyable way, my kid joined in. In COVID, again, the team coped well. Kangaroo Pouch has provided outstanding care.
Elliot Bailey
July 2, 2025 at 1:26 amShe has gained self‑assurance and independence. This childcare centre has been the making of my daughter, and she loved going in every day to see her educators and friends.
They have taken time to know her as an individual and have encouraged her in the activities she loves the most. Every week they learn a new topic and truly think of ways to teach the best they and mod most of all they all have enjoyable! Since my daughter started attending Kangaroo Pouch, she is a completely different kid.
Morgan Parker
July 4, 2025 at 1:52 amIssues were dealt with in a timely manner and any concerns were addressed. Head office team are incredible all emails were dealt with within a 24 hour period and in a expert manner. I would definitely use the childcare centre again if I had more kids. The childcare centre team are all highly welcoming both my kids have attended and both my kids loved going to the childcare centre.