First Steps Day Nursery & Pre-School Ltd

My 2 year old currently attends First Steps Day Nursery and has thoroughly enjoyed it from day one. Despite entering the nursery during COVID-19, I have always felt comfortable with our choice as our child has never been upset being left even though we weren’t able to drop her off and settle her. Her communication and particularly her speech are excellent and I believe this to be a testament to the variety of engaging activities provided such as reading books, singing, crafts and free play with the other children. The outside space is also a huge positive at this setting as it is well maintained again with a variety of activities from simply kicking a ball to musical instruments.

Communication by the nursery is excellent with the use of Parent Zone throughout each session providing all the details on meals, naps and nappies alongside pictures of my daughter enjoying her day. They regularly hold parent’s mornings to enable a face to face catch up and are always happy to answer queries by phone or email.

What a fantastic group of women who genuinely care for the children in the nursery. I am so pleased and grateful for how these ladies have supported my son with his eating habits, toilet training and his speech. The difference in my son from when he started nursery to now is remarkable and the nursery maintains very good communication with me on everything. My son always walks in with a cheeky smile on his face and on the days he isn’t in a smiley mood his met with smiles, encouragement and hugs. This is very reassuring for me as a parent. Staff are always very friendly, and helpful and in our experience have gone the extra mile to support my son. I appreciate these lovely ladies for the amazing care and for creating a lovely warm environment for our children.

From the moment you step through the door of this nursery, you feel part of the family. Not only do they welcome my son daily with big smiles they also welcome my eldest each day and ask about his day (he’s in school). My little boy started with a number of medical needs and the staff at the nursery have been fantastic and very supportive, even when new medical issues have presented the staff have been so reassuring and made me feel confident and comfortable leaving my son in their care.

Both children are with this nursery and we would highly recommend them. They have been really helpful and flexible with work patterns and always make sure they do the best they can to make sure they can meet our requests. Our children are always so happy to go to nursery and are always excited when they see the nursery and the staff. We are always kept up to date with everything that happens at nursery from what they ate to how their day has been. The two years we have been with them so far they have been fantastic!

We have had both our son and daughter in First Steps Day Nursery. Our son is now at school but started at the age of one. I was nervous about putting him into a nursery so young. We looked at four nurseries before visiting First Steps. The staff made us feel very comfortable leaving him in their care and he loved going there from day one. We moved a couple of years ago to a different area and changed nursery as the drive was long. After three months of having our son in the new nursery, we did not feel like our son was looked after in the same caring way and quickly changed back again. We both felt that even with a fairly long drive back and forth it was worth having him at First Steps Nursery. I would recommend first steps nursery to anyone as the staff are caring, and professional and will always communicate with us if any concerns. We have only had really good experience with this nursery.

The staff go over and beyond for each individual child and their needs. I’ve had personal issues with my eldest who has been attending the nursery since January 2020, and the staff have helped me with the personal issues and their continuing support. Fantastic setting and all the information given to you via pick up on how your child’s day has been is amazing. Some days can be challenging but I wouldn’t have picked a better nursery setting for my eldest to be in. I’ll be sending my youngest next year after her 2nd birthday.

I absolutely love this nursery! They work fantastically as a team and my child has bloomed since starting there two months ago, he really enjoys it and never likes to leave. This is by far the best nursery I have ever witnessed and I will choose this nursery for each of my children in the future. They work at a high standard and the nursery itself is clean, safe, very well presented and organised for the development of the young children.

My son loves attending nursery on his set days which takes the load of a working parent knowing your child is happy. Very friendly staff and they all seem to get involved with the children to ensure its a safe and clean environment. My favourite part is the app as we can see each day photos of my son in nursery, what he has eaten and what activities he has completed in the day. Very impressed!

We’re very happy with First Steps. There’s always lots of different activities for the children and a wide variety of food. There is also a great outside space for them to use. The staff are very friendly and caring. My little boy is very happy there and has learnt so much. The hours are great too and make it easy for me to both drop off and collect my little boy around work.

The staff are amazing, friendly, my son loves to be at nursery. He can do things he loves and the environment is absolutely great. Our boy has been since last year but he has developed so much and he can’t wait to be in nursery. The security they have in place is excellent as a parent when he is there I am rest assured he is 100% safe and in good hands thank you so much for enforcing that security check when needed. Because of that happiness he’s got we added another day for him and he is absolutely happy. The nursery is very specious which makes it so amazing when it comes to learning, the outdoors, marvellous, and exploring just fab. He can now eat nearly anything that’s how good the food is, loads of fruit and veg also we parents get to know the menu of the month in advance. What he has eaten how much etc. They put pictures on every day and a timeline of his day. Thank you everyone at First Steps, you are making his time there so enjoyable.