First Step Day Nursery

It has been an excellent experience! I felt that we had great value for money sending our children to this nursery. Our kid loved the outdoor area, which is very spacious and they also had access to lots of activities, as well as traditional games and toys. Our kid also enjoys storyteller sessions every Thursday, which we thought was a nice touch that we hadn’t seen other nurseries provide. Most importantly, there were so many opportunities to get feedback from the staff on the progress of our child, daily feedback also using a communication book and meeting every term to update us about her progress. The staff are all very lovely and would always be available to give daily feedback. Our kid also had daily diaries, which went between home and the nursery. The nursery also did a newsletter every few months as well so my partner and I feel very well informed and connected.

Our child has been at First Step for 2.5 years, from the baby room to toddler room to pre-school, and it has been wonderful throughout. The staff have all been energetic, bright, truly engaged with the kids, playful and caring and our child has got on with all of them. Facilities are good and the garden a blessing, they get the kids out there whenever possible, which the kids all love, and they can mingle between age groups there, which was great for our child. The Manager and the team are always very open to chat about anything and are flexible and helpful. There’s a lovely family vibe, with kids and parents meeting outside nursery hours too. The only slight negatives are several staff moving on (for positive career progression), which is sad for our child, and part-time/additional hours fee structuring we found slightly awkward. We deeply appreciate having such a wonderful nursery on our doorstep, have actively recommended it to multiple other families, and will be excited to send our baby there too!