Cranbrook Independent Nursery & Pre-School - Ivy Cottage

Poor management and poorly run with highly little organisation and zero kid development leading to chaos on a daily basis amongst the kids. Poor hygiene throughout the premises leading to a high risk of infection among the kids. This childcare centre happily took our money and knowingly put our kids’s safety at risk on a daily basis leading to them being eventually harmed due to constant low staffing issues which they continuously ignored and kept secret to parents. A high price for the area for what they offer parents providing exceptionally poor value for money. Don’t be fooled by what they offer on day one. They advertise lovely home-cooked meals by a qualified chef but in reality, what they actually provided was frozen fish fingers and a couple of breadsticks and crackers by a member of team with no qualifications. I wouldn’t suggest this childcare centre to any parent that cares about their kid and wants the best for their kid’s development. Absolutely shocking childcare centre.

Both of them are self-confident and well-mannered kids who are inquisitive about the world around them, and this is supported and fostered by the childcare provided at Ivy Cottage. The team are polite, expert, and work with parents to provide as flexible an approach to childcare as is possible in an setting with multiple kids and needs. The manager communicates regularly with parents regarding news at the childcare centre and provides information about what topics are being covered within the setting and how parents at home can get involved. All in all, it’s a lovely setting for the kids and I am cheerful to leave mine under the careful supervision of the team. I have two kids, both of whom have attended or are attending Ivy Cottage.