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Description
Contact Information
  • Phone Number
    0191 375 0244
Categories
Details
  • Group/Owner
    Busy Bees (Durham) Ltd
  • Person in Charge
    Carey-Anne Bonser (Nursery Manager)
  • Number of Staff
    64
  • When Closed
    Bank Holidays & 1 week at Christmas
  • Type of Service
    Day Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
  • Total Places for children
    170
  • Age range
    from 0 years 0 months to 8 years 0 months
  • Opening Days
    Mon-Fri
  • Opening Hours
    0730-1800
Funding & Fees

Location
  • Sawyer Taylor
    September 16, 2024 at 7:13 am

    They attended a small childminder setting prior to this so they were very overwhelmed and shy when they first started, but I cannot praise the team enough for how patient and attentive they were with them until they came out of their shell. In September 2022 they moved up to big bumbles and they absolutely adore it! They have little friends and playtime separately with them, have lots to tell me about their enjoyable-filled days. Daily updates on activities and meals on the app consistently makes my day, to see they will be busy discovering and eating delicious, varied, healthy meals, that they really delight in. Discovering/playtime time is outstanding, there is consistently outdoor playtime when the weather permits and consistently lots going on for them to take part in and delight in. All the team are so welcoming, from kitchen and cleaning team to admin and childcare centre practitioners. It is just an all round, lovely childcare centre. Our twins currently attend Busy Bees and have done since April 2022 when they turned three years old.

  • Quinn Morgan
    November 9, 2024 at 12:26 pm

    So far, I cannot fault the care he receives. The team are outstanding, expert, welcoming and exceptionally organised. During this period, he has been unwell on several occasions. The ladies at Busy Bees went above and beyond to take care of him, till I arrived. They are compassionate and truly care about the welfare of their students and parents. He thoroughly enjoys his time at childcare centre. My son has attended Busy Bees for four months now.

  • Fallon Lang
    November 14, 2024 at 5:04 pm

    As soon as we visited we sensed a lovely atmosphere and it was apparent immediately that it was the right childcare centre for our daughter. As a childcare centre, the team go above and beyond to ensure kids are secure, well looked after, and have lots of enjoyable!
    My daughter attended Busy Bees from being 9 months old and has only recently left to start her school journey, throughout her time at Busy Bees, I consistently found team to be very approachable, well‑informed, and reassuring but even more importantly they genuinely cared and made sure every kid felt special, this resulted in my daughter feeling very cheerful and content during her time there, she formed some remarkable relationships with team and other kids that have now become friends.
    Overall I would highly suggest Busy Bees to any parent currently deciding on a childcare centre – it was the best decision we made! It can often be a difficult decision choosing a childcare centre for your kid, however choosing Busy Bees was easy.

  • Dallas Walker
    December 10, 2024 at 4:58 pm

    She has settled in really well, the team are welcoming and have got to know her. Team are interested in what the kids like and what they are discovering at home.
    The childcare centre has ensured that they know all about her health needs and allergies. Despite multiple food allergies they provide the same or very similar meals to the other kids. Childcare centre have taken the time to understand her allergies and it’s been no problem for them to adapt the food offered. They have outstanding procedures in place to ensure food is checked during and after preparation in the kitchen and again before served in the childcare centre room.
    There are lots of daily activities on offer for the kids to playtime and learn.
    The outdoor area is incredible, the best childcare centre garden I have seen with lots to do and explore. The baby area outside is a excellent opportunity for all babies to get some fresh air in all weathers. My daughter has attended since February 2023 age 11 months.

  • Shawn Page
    December 16, 2024 at 4:16 am

    Excellent childcare centre that can meet the needs and provide all the necessary assistance needed for each individual kid. Childcare is delivered to the highest of standards. Excellent assistance team, well-resourced and experienced. The boys thoroughly enjoyed their time there. I highly suggest Busy Bees.

  • Lennon Hobbs
    December 16, 2024 at 8:48 am

    The team are so welcoming from the moment you arrive in the morning, right through till pick up. You can tell they really get to know the kids by the feedback they give you, with regular updates/pictures via the app and verbally at the end of the day. My daughter who is now in reception still talks about her time there and has settled so well into school, thanks to all the preparation childcare centre did to assistance this. I wouldn’t hesitate to suggest this childcare centre to any families in the area! We have had an extremely positive journey with Busy Bees since our daughter started back in August 2019, which has continued with our second kid who joined in 2022.

  • Logan Hayden
    December 30, 2024 at 10:22 am

    He has settled into childcare centre so well and we couldn’t be happier. It is so reassuring knowing how well he is taken care of and how content he is whilst there.
    Having recently visited the childcare centre for their ‘stay and playtime’ session, it was very clear and lovely to learn that he is not the only kid who obviously feels the same way. As when other parents/carers left their kids not one kid (to my knowledge) was upset – which I sense speaks volumes of how content they all are whilst under the supervision of team there. All team myself and husband have come into contact with from reception to the classroom have been incredible and are truly a credit to the childcare centre. We can’t wait to see how our little boy is going to learn and grow with the incredible assistance he is given from the childcare centre, we couldn’t ask for more from them! Our little boy is 12 months old and has been attending Busy Bees since he was 9 months old.

  • Casey Sharpe
    January 8, 2025 at 6:42 pm

    Our little boy has attended since he was 12 months old. From day one, it was clear that the team work enormously hard to make the kids’s childcare centre journey as enjoyable, stimulating and reassuring as possible – activities are creative and consistently related to what is going on in the ‘wider world’. The indoor and outdoor space is exceptional – designed to encourage independent and imaginative playtime, and the kids spend a great amount of time outside most days. The team know that updates with parents and carers is vital to a trusting relationship, and they go out of their way to make sure that communications are regular, relevant and honest, from daily updates via the app to weekly newsletters and consistently making time for the all-important chat at pick up time. We couldn’t have asked for a better start to our childcare centre journey. Thank you, Busy Bees Childcare centre! My husband and I couldn’t be happier with Busy Bees Childcare centre and would suggest it without hesitation to anyone looking for a childcare centre in the area.

  • Emerson Irwin
    January 11, 2025 at 10:30 am

    The team consistently provide me lots of updates and pictures of her time and her development has come along so much.
    I would suggest this childcare centre to everyone. Since my daughter has started at Busy Bees her self‑assurance has grown so much, it has been incredible to see how much she enjoys going to childcare centre and the genuine friendships she has made with not only the other kids but the team.

  • Sawyer Parker
    January 27, 2025 at 3:24 am

    The team are absolutely fantastic, both my kids have thrived in their care. I observed team at several stay-and-playtime days and during pick-up – I was taken back at how nurturing, patient and compassionate they all were, with all of the kids. They have also made time to ensure my kid – one of the oldest in his year – is discovering at the right level, inviting him to sessions in the year above etc. They also encourage both kids in anything they have taken a special interest in – going home to learn more about it just so they can connect with them. They greet my kids with smiles and cuddles. Such a special place! I have two kids at Busy Bees and one attended during Covid etc, which was dealt with exceptionally well.

  • Elliot Reid
    February 11, 2025 at 2:54 am

    From the moment we first visited to the time our youngest left, the team have been incredible! We are still amazed at how all the team remember every kid’s name. We can definitely suggest this childcare centre as we saw a huge difference in both our kids’s self‑assurance, independence and speech development. Both of our kids have attended the childcare centre.

  • Phoenix Carter
    April 1, 2025 at 7:03 pm

    My son also attended since he was 10 months old. I can’t suggest this childcare centre enough, all of the people who work here are so compassionate and welcoming. Considering how many kids attend, they consistently know your kid’s name and welcome them every morning, making drop offs so easy. You can drop your kids off secure in the knowledge that they are treated with the same adore and affection a parent would give. Busy Bees will consistently hold a special place in our hearts. Thank you for everything. My daughter has attended this childcare centre since she was 10 months old, she is now nearly 4 and leaving to start school.

  • Robin Finch
    April 21, 2025 at 9:33 pm

    The relationship that the team or should I say special carers have with each kid, is incredible. Everyone is so welcoming and really take the time to know each kid and parent. It has a second-home setting sense and that’s what you want and need when choosing where to send your kid. My son loves it here and has now been in pretty much every room. We adore it and would suggest to anyone! I consistently knew I would send my son here.

  • London Holland
    May 13, 2025 at 10:23 am

    My second son started a few months back and again absolutely loves it. They really do care about every single kid that attends and their needs. The meals, activities and rooms are very well thought out. I would suggest any parent/caregiver to without a doubt be cheerful to put their kids into this childcare centre. The team at Busy bees childcare centre have gone above and beyond for my son and I couldn’t be more grateful, he loves the place.

  • Finley Finch
    May 18, 2025 at 2:48 pm

    She has developed amazingly and now knows sign. Majority of the team are incredible and show kindness and care to all kids, as observed during a couple of stay and plays. Parents are greeted with a smile and a inviting welcome whenever you are dropping off/picking up your kid. The childcare centre has an app which keeps parents updated on the activities/meals/nappy changes/naps throughout the days and often post pictures of your kid taking part in some of the activities which is lovely to see. Highly suggest this childcare centre to anyone thinking of putting their kid into it My daughter has been attending Busy Bees Childcare centre for over a year now.

  • Jordan Steele
    June 7, 2025 at 12:48 am

    Both my sons have attended Busy Bees and have loved their time at the childcare centre. The team are incredible and provide an exceptional level of care. In addition to my sons being so well looked after, they have had such a enjoyable time and have had lots of lovely adventures! Just incredible!

  • Drew Owens
    June 8, 2025 at 12:33 pm

    He has developed amazingly throughout his time here. All the separate rooms are age-related, and the activities suit their abilities. In each room he has attended, I have seen a difference and his self‑assurance growing. When he got a bit older after Covid, he became apprehensive and didn’t want to attend, this was dealt with, with compassion and care by the team, and it soon passed. He will be leaving in September to start school, and I know he will miss the team and the childcare centre as he enjoys it. I have especially seen a massive difference, and he has come on leaps and bounds in the last couple of months. I definitely think he is school ready, and this is down to the exceptional team at Busy Bees. My little boy has attended Busy Bees since he was five months old.

  • Avery Frost
    June 28, 2025 at 12:36 am

    She absolutely loved it, the team were consistently attentive and she had so much enjoyable! We will be returning to Busy Bees for holiday care and I know she’ll be thrilled to go back! My daughter attended this childcare centre for around 18 months.

  • Cameron Keller
    June 28, 2025 at 9:57 am

    It was the best care and educational choice I could’ve made for them. They are non-identical. Both have thrived since being in attendance. I’d had concerns that one of my sons had autism. I was very unprepared and unaware of how to get access to diagnostic assessments and speech and language assessments. For a long time, my concerns have been put down to the effects of a pandemic. The manager has a wealth of journey in SEN, other team members also went above and beyond but the whole team are incredible and facilitated getting an early diagnosis and an Education and Health Care Plan. Arranging meetings, referring to appropriate services, checking in on how we as a family were doing. Constantly working with my son to accommodate his extra needs, being inclusive, adaptive and responsive. This went beyond just being an outstanding childcare centre. I truly believe that because we attended this childcare centre it has had a lifelong impact on both my sons’ development. They are cheerful and working towards their potential. They are helping us transition to a mainstream school. Both my sons sense very comfortable. I fully trust that they are in the safest setting for their specific needs with experienced team. They are consistently cheerful to attend. As I work in the NHS and have shifts, they are constantly trying to accommodate extra days and through the childcare centre I have made friends with other parents. For all this I am truly grateful and would suggest this childcare centre to any parent with a kid with a special educational need. My twin sons has been in attendance at Busy Bees Childcare centre since August 2021.

  • Spencer Page
    July 1, 2025 at 4:27 am

    My son loves going in and has so many different messy playtime and adventures that he wouldn’t of normally had at home, the childcare centre has a excellent app so I see what he’s been up to and what he’s eaten etc highly recommended I adore this childcare centre the team have consistently been so supportive, approachable and supportive.

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