Description
Contact Information
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Phone Number020 8857 9990
Categories
Details
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Group/OwnerBusy Bees Nurseries Ltd
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Person in ChargeTianna Daley-Smith (Manager)
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Number of Staff12
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children69
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1800
Emma F
October 5, 2020 at 12:00 amThis is a lovely nursery. All the staff are amazing, friendly and always very helpful. The care they have for my daughter is great and they are always very informative when I go to collect her. Letting me know what her full day consists of. They provide an outstanding service and am very pleased with everything overall.
K M
November 6, 2020 at 12:00 amI am a parent who was very anxious about returning after lockdown but I am very pleased to say the manager and staff team have done an amazing job of making me feel assured that my little girl is safe. The cleaning is brilliant, always seeing staff cleaning the doors and handles when we are dropping off or picking up.
Well done Busy Bees at London Mottingham, I am a very happy mummy.
T M
November 10, 2020 at 12:00 amWe are extremely happy with how our daughter is developing and how much she has learnt since starting in March 2020. She is currently in the baby room and loves going into the room to see her key worker, other teachers and friends. W love seeing her artwork and photos of what she has been doing through-out the day. She’s now 16 months and already counting to 4 and I know the girl’s work has contributed to that.
N S
November 10, 2020 at 12:00 amMy son started towards the end of September the nursery helped him settle in which was key as he was very nervous. They have been great with him especially with his food allergies. Would recommend to family and friends.
Nicola W
November 20, 2020 at 12:00 amI’m delighted with the care at Busy Bees. The managers have always been exceptional. All the staff are always friendly and happy! My daughter loves it!
D B
November 20, 2020 at 12:00 amI have my son here since he was 11 months old, now he is 4 years old. The staff are amazing with him and I have not seen a great turnover of staff. Highly recommend this nursery.
K C
November 26, 2020 at 12:00 amBrilliant staff, great communication, helped with every concern I’ve had,. Overall amazing.
I have every confidence in the manager and the team. My little boy is very happy being there and settled really well.
S W
November 26, 2020 at 12:00 amSince being back from lockdown the nursery and staff have been nothing but accommodating. My child is always happy to go to nursery and seems very happy when we pick up. Good nursery to go to and highly recommended.
S G
February 3, 2021 at 12:00 amMy daughter started in September 2020, she was very unsettled. The girls all made me feel so comfortable leaving my daughter. The girls reassured me that she would soon settle in, now I struggle getting her home. I was having trouble with toilet training at home, my daughter didn’t want underwear on, now she is making me for no nappy and to wear underwear to use the toilet/potty!
Julie W
July 22, 2021 at 12:00 amI was a very nervous parent, leaving the most precious thing in my life with strangers and after COVID but I cannot express how grateful I am to all the staff, they made me feel at ease, allowed me to do as many settles as I needed and are very accommodating. The manager is very friendly and did her best to make me feel secure in leaving my child. I would not send him anywhere else.
Annie P
April 10, 2022 at 12:00 amAfter 11 months in the baby room, my son has just gone up to the toddler room and I wanted to say how fantastic the baby room has been. I was incredibly anxious, leaving my son, who was 11 months old when he started. As a lockdown baby, he had only ever been with us. The staff in the baby room were fantastic. You could just see how much they cared about him right from the start and I knew he was in safe hands. I always felt I could call just to see how he was doing. The staff never made me feel like I was taking up their time, even though they are very busy. Finally, I want to say how hard the staff work. I particularly remember my son’s key worker coming in on her day off to finish a wall display for the children. Busy Bees are very lucky to have her and the other staff.
J K
December 21, 2022 at 12:00 amI did not realise how bad this nursery was until we moved our child to another nursery. There is one staff member, the baby room manager, that I would like to call out for always being such a joy and who should not be associated with the negative review to follow.
From not being allowed in, to not knowing the other children’s names, to the sporadically changing hours – which you are not compensated for, it’s hard to think of anything positive. However, what upsets me the most is that the staff was giving my 18-month-old child sweets, without my knowledge, in the early evening before pick up to “keep them happy.” Additionally, you will often see the staff on smoke breaks outside 2 hours into their shift. And you will likely get calls to let you know that your child is the last child in the room. Sorry, it’s 4 PM on a Friday and I’m in central London working. You will get norovirus every 6 weeks because things aren’t cleaned properly. I could go on and on, but I’m out of characters.
Portia M
March 6, 2023 at 12:00 amMy son started in the baby room Jan 2023 being thirteen months, nervous and sad to leave my baby which the staff knew, they have been and still are fantastic. We haven’t had any issues at all with the nursery and can see the relationship already that my son has not only with his key person (who is amazing) but also the rest of the staff including the chef and nursery manager. We get a thorough handover at each pick-up and great to hear about the activities of what the children get up to. You can really see the staff care about the children and the attention to detail is what we want as a parent. They have also provided me with tips and tricks, main one to help my son settle at night time! There is an extensive menu for lunch and snacks.
The outside space in the garden is massive and look forward to seeing more updates from them playing outside now the weather is better. In short, I would strongly recommend this nursery to anyone, especially, first timers or nervous parents.
Eva T
April 12, 2023 at 12:00 amMy son started going to nursery in February right after he turned 2 years old and went straight into the toddler room.
I am very happy so far with the care this nursery is providing. The teachers are all lovely and always give me a review of how his day was when I go in to pick him up.
He was able to settle very quickly and I am sure the amazing staff had a big part in this.
The classrooms are spacious and nicely set up with different areas for different types of play and the garden is nicely done with loads of toys to play with.
Lizzie M
April 21, 2023 at 12:00 amOur child is so well looked after. The staff are brilliant and I am never in any doubt that he is in the best care possible. Management are communicative and it is clear that all those who work here work to ensure that the best support is given.
Despina G
June 12, 2023 at 12:00 amI witnessed my 11-month-old son picking up toys from the floor that shoes were allowed and putting them in his mouth. In the garden, there were a lot of dry leaves that my son was putting in his mouth. I took them off his hands and stopped him from eating them but when I was filling in the forms the staff wouldn’t stop him. So he ended up eating a few leaves. The next day I spoke to the director. The reply I got was that we let babies explore. I said explore by eating dry leaves? she said yes we even bring leaves indoors and let them explore and play. I stayed in the parent’s room where the director came and asked me why I was nervous but she dismissed me once again insisting that babies exploring is okay. 1.5 hrs later a staff member told me that my son was crying. I realized that he had diarrhoea and the staff did not check to change his nappy. I changed his nappy and noticed a red bump on his forehead that I was not told he had or what happened. I would not recommend this nursery.
Victoria J
June 27, 2023 at 12:00 amDue to moving out of the area, my son only attended Busy Bees London Mottingham for a few weeks but we have been so happy with the level of care provided for him and we are sorry he has to leave! The staff are always so friendly and reassuring (particularly as our son tends to be very unsettled in the mornings) and he always seems to have a fantastic day. Even in the short time he has been there, we have seen wonderful progress in his sleeping and eating habits during and outside of nursery and we really enjoyed getting the daily updates on the app for peace of mind. The space, both inside and out, is well set up and offers a variety of activities.
Thank you to the lovely staff at Busy Bees!
A B
July 13, 2023 at 12:00 amMy son has thrived at the nursery and made some good friends. The garden is very good and he loves playing outside.
Management communicate well and there has been a visible change in the nursery since the new manager took over.
Jay M
July 18, 2023 at 12:00 amMy children are very well looked after and always come back exceptionally happy.
A E
July 18, 2023 at 12:00 amAlways feel our child is well taken care of and they really like the team.