Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeJessica Bruce (Nursery Manager)
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Number of Staff37
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children80
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0700-1830
Jo W
October 7, 2020 at 12:00 amAfter a break during the lockdown, our 2 and a half-year-old is delighted to be back at nursery 2 days a week. On nursery days she really looks forward to going and comes home so happy. A testament to the quality of the nursery.
Lucy D
October 9, 2020 at 12:00 amThe team are all just wonderful. The love, learning and energy they pour into the children is second to none. I can not thank them enough for how well they prepared my daughter for ‘big school.’ She’s got off to a flying start both socially and academically because of the structure and learning that was in place. She’s super confident and happy and the team in the pre-school room should be very proud of the positive impact they have had for these little people.
My son is in the toddler room and he is coming on in leaps and bounds. His key worker is just great fun and he lights up when I tell him in the morning he’s spending the day with her. Every day is his dream, playing with bikes, toy trains and cars and I get lovely pictures of him enjoying himself and my kitchen is covered in his crazy artwork! I feel that this nursery has played a really important role in the life of my family and I will always be very grateful to the staff there.
Sonia G
December 16, 2020 at 12:00 amI would absolutely recommend this nursery. Both my children have been going there since being a year old and they have both thrived there so much. My eldest is now in reception and I am immensely grateful and impressed at how well the pre-school team have prepared her for school. Despite being the youngest in her class, she has learned so much, building on what she learned at pre-school. Despite the lockdown, the children learnt a lot, all while having fun around specific themes each week. The staff overall is so caring and have a really close bond with the children. They cater to every request and always provide great feedback about the children’s days and progress. They have adapted so well after the lockdown as well. It’s so nice to know my children are/were in good hands and to see how happy they are/were going to nursery each day. They do a lot of lovely activities and spend a lot of time outdoors in the huge garden, something very few nurseries can offer.
L J
February 3, 2021 at 12:00 amBoth my younger and older kids are in this nursery. The management team communicates with parents very efficiently. Staff are friendly and caring. During the pandemic, parents are not allowed to enter the nursery rooms. Surprisingly, my younger one settles really well! Thanks to the staff in Baby Room. My older one enjoy her days in nursery and is always happy when I pick her up. Highly recommended!
Kate A
February 4, 2021 at 12:00 amI’ve been really impressed with the professionalism and kindness of the team – helping us feel confident in our two-year-old son returning to full-time nursery care since restrictions ended, and through the second and third waves.
He clearly loves going every day and runs through the door and I have confidence that the nursery is doing everything they can do to make things as safe as they can be. The level of communication has been spot on – and they are such a friendly team, with some great leaders that I know I can give them a call any time I have a question or concern and it’s always nice to see them when I pick up/drop off my son – they have a really hard job keeping things going with so much uncertainty, but seem to be a really resilient/positive team.
Nessa S
February 5, 2021 at 12:00 amI was quite worried about the settling in period – in a time of Covid and lockdown restrictions, we didn’t have as much as a social element beforehand as we had wanted to. The staff were great at the nursery; approachable and very informative of the curriculum when we went for a tour back in January of last year. With a baby in a new environment away from parents, the reaction was expected and my little one was upset, but this was surprisingly very short-lived. Within a few settling in sessions, she had settled quite well, and the tears, when handed over, were soon a thing of the past before she transitioned into full-time. I felt relieved knowing that the settling in sessions went really well and my little one got to the stage during this time where she was happy being handed over to management, and her key worker. This made my transition going back to full-time work so much better knowing that she was happy/comfortable and put my mind at ease to focus on my work.
Oriana A
February 19, 2021 at 12:00 amWe moved our son after a bad experience with another local nursery and we are extremely happy about our choice. The staff are amazing. They immediately bonded with our son. They do a lot of activities to help the development of our toddler and they are always happy to give me detailed explanations about that. Differently to our previous experience, now my son eats everything at the nursery – a well-balanced diet (fish, vegetables, meat and fruits).
Jonathan G
May 18, 2021 at 12:00 amI only have good things to say about this nursery and preschool. The manager and staff team are excellent and staff turnover is clearly very low. My child absolutely loves going to nursery and we can just tell that she feels happy, safe, nurtured and confident to be herself. It’s a great feeling to know that your child is being supported to thrive in a safe environment.
E A
April 20, 2022 at 12:00 amA well-run nursery with kind and enthusiastic staff and responsive management. My three year old enjoys nursery and I feel that she is in safe hands. The outdoor space is great and she is learning lots of skills to prepare her for school.
D B
June 7, 2022 at 12:00 amMy little one attends this nursery and I cannot express how friendly the staff and management are there! My boy is currently in the under 2’s room and what I have seen from the 5 months that he has been there, how much he has developed in all areas and I cannot thank them enough! The app is absolutely amazing and keeps me and my partner updated on his day from nappies to food to daily learning opportunities in the room and garden.
Thank you all so much for taking care of my son, I couldn’t ask for anyone better!
D A
November 7, 2022 at 12:00 amGreat experience with my toddler. The staff have been lovely, knowledgeable and overall, brilliant. The facilities are fantastic, and this is reflected in the variety of activities the children partake in. We have loved having our little one here!
Mathilde P
November 7, 2022 at 12:00 amGreat team. Good communication. Our daughter seems very happy!
Chris S
March 8, 2023 at 12:00 amWe are very happy with the standards and care of the nursery and staff. We had a tricky start with our daughter attending nursery but the staff helped in making her feel happy and relaxed, she now looks forward to going in each day which is great. We appreciate the updates throughout the day so we know what she is doing and how she is feeling.
Daniela G
March 13, 2023 at 12:00 amWe are so happy with our choice of sending our little one to Bright Horizons’ Surbiton Day Nursery. All the staff are highly prepared and professional, as well as lovely and dedicated. They are open to answering any questions and discussing any needs your family has. Our child needed physiotherapy support, and they were prepared to help with the exercises prescribed by the specialist. Having no siblings, we have seen how much our child has learnt and developed new skills in the months since attending this nursery. We get updates every day through apps and pictures. Our little one adores the staff and goes there with a smile on their face every morning. Highly recommend it.
V P
March 13, 2023 at 12:00 amOur two daughters both attended the nursery. We have been very happy with the overall experience. Garden is huge and well equipped, rooms are tidy and clean (before the children arrive), the app is updated regularly. Staff is lovely with us and with the children. Staff-parent events are organised throughout the year. Private parking is also very convenient for pickup and drop-off.
T T
March 13, 2023 at 12:00 amI honestly cannot fault this nursery. I recommend it to everyone I meet in the area. My son has been there for over a year and absolutely loves it; he runs in each morning.
The staff are wonderful and very dedicated to every child’s development. The management truly cares for the children and their staff.
There’s a large garden for them to play in, which is rare in this area, and the amazing chef gets the children involved with cooking and baking at times.
We are moving from the area, and it pains me so much to leave; I’m tempted to drive an hour to get there!
Shannon D
March 13, 2023 at 12:00 amI found Bright Horizons in February 2021, and after a year of parenting my first child in lockdown, I was very picky about who was going to look after our son. If I’m honest. I was drawn in by the glorious outdoor space and all of the learning by playing, but what has kept us feeling over the moon about Bright Horizons is the people. The staff care for and love our son so much; we can’t imagine a more vibrant place for him to be.
Claire W
March 13, 2023 at 12:00 amBoth of my children attend Bright Horizons Surbiton Day Nursery and Preschool and I could not be happier. The staff work tirelessly to provide a loving, fun, stimulating and varied environment for the children. They also make every effort to involve parents/guardians with daily updates and photos, regular parents’ mornings and special events. It is a proper community with the children at the centre.
Kate W
March 14, 2023 at 12:00 amWonderful nursery. The staff are all really engaged and caring and individually know each child. My son has been there since he was 9 months old and can’t wait to get there every morning. The grounds are very big for an urban location too. Low staff turnover as well which is good. Highly recommend.
Simon A
April 14, 2023 at 12:00 amI cannot fault the fantastic team at Bright Horizons, Surbiton Day Nursery and Preschool. Always positive, fun and have fantastic new activities for the children. Brilliant team, great leader.