Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeHelen Dempsey (Manager)
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Number of Staff22
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When ClosedBank Holidays & between Christmas & New Year
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children74
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Age rangefrom 0 years 3 months to 5 years 0 months
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DirectionsThe nursery offers excellent commuter links and is a 2 minute walk from Shortlands Train Station.
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Opening DaysMon-Fri
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Opening Hours0730-1830
L M
February 19, 2021 at 12:00 amWe have been using the nursery for more than 6 years already. Our daughter used it before going to school and our son has started in the baby room now getting ready for school with all the preschool routine. We love the staff who have been our education partner through this entire journey even during covid.
The setting and activities are suitable and make the kids entertained. Both our children enjoyed going there and this is priceless to our family! Thank you for all your support.
S H
February 19, 2021 at 12:00 amOur son was moved here as a ‘Hub’ nursery during the 1st lockdown. He loved it so much that we moved him there permanently. We had one issue with another child consistently upsetting our son but this was dealt with quickly and efficiently by the team. The team have been kind, welcoming and supportive and have nurtured our son. He has come on leaps and bounds and has made great social connections. The team communicate his learning needs and process well and we feel confident leaving him in their care knowing he is happy and settled. Also, the staff have been amazing in accommodating changes to his set days where they have capacity which has allowed us to work and support the NHS during the pandemic. Thanks.
D E
February 19, 2021 at 12:00 amMy son is going to Bright Horizons from his birth fulltime and we are very happy with his nursery in a short space of time. Good space, nice staff, clean area. My son is so happy to go there every day.
Cindy
February 22, 2021 at 12:00 amMy daughter has attended Shortlands since she was 8 months old. In the past 2 years, there has not been a day when she does not have a smile on her face. She has bonded with all of the reassuring attentive staff and has developed a special attachment to her current keyworker. She loves playing in the garden, sandpit loves showing us her new dancing/singing skills she is proud of her arts and crafts, hand painting. Most of all she loves sitting and chatting with her little friends “on the pink potties ‘. As much as we are able to play with her at home, this is not comparable to the structure, social skills, daily life skills, good manners and ‘group working’ skills that she has already gained from attending such a skilled Nursery.
During this challenging year, the keyworkers have remained dedicated, resilient, and have never been too busy for an informative daily handover. Great Job to the entire Team! Thank you for your support, warmth and positivity. We appreciate it more than you know!
Kelly-Anne K
February 23, 2021 at 12:00 amMy daughter attended Shortlands from the age of 1 and started Reception this year. She has been home-schooling since January and in observing her classes I have remarked that her level of numeracy, literacy and social engagement is in advance of her peers, something her teacher has confirmed. I know such strong groundwork was laid by the nursery and the staff, who worked so hard to engage and instruct the children. I knew at the time that she was having a ball, it’s gratifying to see that the effects of a good nursery have greater positive reach into her future. Ever thankful for her early year’s experience in this fantastic setting.
S B
February 24, 2021 at 12:00 amMy niece has been attending Shortlands for nearly a year now and I and her family are very happy with her progress. We have no worries about sending the little one in due to covid as we know all measures and policies are being met. The staff in her room are amazing at what they do and always give us great feedback and photos of her day. When I collect my niece which is fortnightly, staff still always take the correct measures to make sure my niece is able to leave with me and given permission from her parents. I can’t wait to be able to bring my child here.
Jade W
March 8, 2021 at 12:00 amMy child has been attending Bright Horizons Shortlands Day Nursery and Preschool for over two years, and I am really happy with the care that they have provided. He has grown and developed so much. The staff are all amazing at what they do. He’s bonded really well with all his key workers. He loves to be mostly in the garden and when I pick him up he always has a smile on his face. He loves to tell me about his day, which is lovely to hear. Also, the staff have had to take on a lot more during Covid-19 and they have done amazingly.
Allen J
November 1, 2021 at 12:00 amMy son has been going to nursery for the last two years, and he has developed so much under their care. The staff are lovely and very helpful. They have also launched an app recently, using which parents can view the child’s activities throughout the day, which is really great.
Cecelia B
March 24, 2022 at 12:00 amMy child has been at the nursery for over a year and has made good progress. The staff are caring, but one or two are particularly vague at pick-up times, when I ask how my child has been during the day/activities they have been doing. Compared with friends who have children at other nurseries, the updates from Bright Horizons, Shortlands, are somewhat lacking. They have an app, but photos are rarely posted. There are no insightful comments about my child’s development (either on the app or in person) and I do not think the app is utilised as well as it could be. The meals, they are served, are generally good and healthy-sounding. But there are more occasions than I would like when my child eats crackers and spread for dinner and returns home, ravenous. Lots of outside playtime, which is excellent. My child appears to be making adequate progress, although I am told by him that they do watch TV at nursery, which is not really what I pay for!
Talya E
July 28, 2022 at 12:00 amOur son has been with Bright Horizons, Shortlands for a year and a half, in the preschool room. We couldn’t be happier with the care! He is always excited to go and skips in without looking back. His days are filled with art, learning and time in the garden (which has just been redone)! With the help of the team who manages his room, he has grown into a happy, kind, inquisitive little boy – ready to go to school this September! They have been great getting him ready for this transition with packed lunch and PE days!
Melanie W
September 23, 2022 at 12:00 amExcellent service and very friendly staff.
Isabel C
September 23, 2022 at 12:00 amWe have been at Shortlands Day Nursery for three years and have been very happy with our overall experience. The staff are warm, friendly and professional. The communication is very good via the app. Most importantly, our child always seems happy and cared for.
Nicholas F
September 23, 2022 at 12:00 amMy child has really enjoyed her time at the nursery, making lots of friends and with a wide range of activities. She always looks forward to nursery and it has prepared her well for school.
Bilguun B
September 23, 2022 at 12:00 amFriendly, responsible, safe and always caring. Satisfied with the nursery.
Ruth A
September 23, 2022 at 12:00 amExcellent nursery. The staff are amazing, really friendly and all the activities they do are amazing. The content and updates put on the app are great and we think everything about the nursery is excellent.
Linval A
September 23, 2022 at 12:00 amExcellent nursery run by a well-managed and extremely hard-working team. All of the staff who have worked with my children have taken the time to get to know our children, which has really supported their development. Would definitely recommend to other parents.
C G
September 23, 2022 at 12:00 amMy daughter did really enjoy going to nursery every morning. She made good friends and really had a great time. She was always very happy to see her carer and the rest of the team at the nursery. Our eldest also spent time at this nursery and as a family, we could not be more grateful to the team.
Chris S
September 23, 2022 at 12:00 amReally excellent feedback when collecting and the facilities are great. Our child has had s wonderful time here and has developed really well.
David L
July 25, 2023 at 12:00 amEvery time we drop our daughter off, our daughter has such a big smile when she sees all staff members. She loves them. The staff seem genuinely very happy to see her. She is developing so well there. She does activities (artistic) that we would struggle to do at home as well as they do at nursery, which helps her development. We trust the staff and know she is in great hands. We feel relieved that we are leaving her in the care of the staff. Her diet is varied there.
Anca C
August 17, 2023 at 12:00 amOur children attended Bright Horizons Shortlands for the last year in different groups. They have been in other settings before and the staff at Shortlands were very good at helping them settle in. The children enjoyed their time in the nursery and they have learned a lot during their time there. The older one also enjoyed a lot his time in pre-school and the fact that they have done the prepping for school days and the overall activities. They have also benefited from spending a lot of time together in the garden and play with each other and the staff was always great at helping them rely on each other if they needed support to get back into the nursery schedule after a break. The graduation celebration for the children in pre-school was also very well organised and the staff put a lot of thought and effort into making sure children and parents get to enjoy a special day.