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Description
Contact Information
  • Phone Number
    033 0057 2813
Categories
Details
  • Group/Owner
    Bright Horizons Family Solutions Ltd
  • Person in Charge
    Helen Dempsey (Manager)
  • Number of Staff
    22
  • When Closed
    Bank Holidays & between Christmas & New Year
  • Type of Service
    Day Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
  • Total Places for children
    74
  • Age range
    from 0 years 3 months to 5 years 0 months
  • Directions
    The nursery offers excellent commuter links and is a 2 minute walk from Shortlands Train Station.
  • Opening Days
    Mon-Fri
  • Opening Hours
    0730-1830
Funding & Fees

Location
  • Jamie Blair
    September 1, 2024 at 11:07 am

    We trust the team and know she is in fantastic hands. She does activities (artistic) that we would struggle to do at home‑like as well as they do at nursery, which helps her growth. Every time we drop our daughter off, our daughter has such a big smile when she sees all team members. We feel relieved that we are leaving her in the caregiving of the team. She loves them. She is developing so well there. Her diet is varied there. The team seem genuinely extremely content to see her.

  • Sawyer Ingram
    November 1, 2024 at 5:44 am

    My daughter attended Shortlands from the age of 1 and started Reception this year. I know such strong groundwork was laid by the nursery and the team, who worked so hard to engage and instruct the kids. I knew at the time that she was having a ball, it’s gratifying to see that the effects of a excellent nursery have greater positive reach into her future. She has been home‑like-schooling since January and in observing her classes I have remarked that her level of numeracy, literacy and social engagement is in advance of her peers, something her educator has confirmed. Ever thankful for her early year’s experience in this fantastic setting.

  • Harper Rowe
    November 24, 2024 at 6:38 am

    She made excellent friends and truly had a fantastic time. She was always extremely content to see her carer and the rest of the team at the nursery. My daughter did truly enjoy going to nursery every morning. Our eldest also spent time at this nursery and as a family, we could not be more grateful to the team.

  • Sydney Parker
    December 11, 2024 at 7:11 pm

    The team update his development needs and process well and we feel confident leaving him in their caregiving knowing he is content and settled. The team have been kind, inviting and supportive and have nurtured our son. He has come on leaps and bounds and has made fantastic social connections. We had one issue with another youngster consistently upsetting our son but this was dealt with quickly and efficiently by the team. Our son was moved here as a ‘Hub’ nursery during the 1st lockdown. Also, the team have been incredible in accommodating changes to his set days where they have capacity which has allowed us to work and assistance the NHS during the pandemic. He adored it so much that we moved him there permanently. Thanks.

  • Sydney Ramsey
    December 23, 2024 at 3:11 pm

    The graduation celebration for the kids in pre-centre was also extremely well organised and the team put a lot of thought and effort into making sure kids and parents get to enjoy a special day. They have been in other settings before and the team at Shortlands were extremely excellent at helping them settle in. The older one also enjoyed a lot his time in pre-centre and the fact that they have done the prepping for centre days and the overall activities. The kids enjoyed their time in the nursery and they have learned a lot during their time there. They have also benefited from spending a lot of time together in the garden and playtime with each other and the team was always fantastic at helping them rely on each other if they needed assistance to get back into the nursery schedule after a break. Our kids attended Bright Horizons Shortlands for the last year in different groups.

  • Perry Reed
    December 27, 2024 at 2:12 pm

    Most importantly, our youngster always seems content and cared for. The updates is extremely excellent via the app. The team are warm‑hearted, approachable and professional. We have been at Shortlands Day Nursery for three years and have been extremely content with our overall experience.

  • Drew Xavier
    January 23, 2025 at 2:56 am

    The team are incredible, truly approachable and all the activities they do are incredible. Outstanding nursery. The content and updates put on the app are fantastic and we think everything about the nursery is outstanding.

  • Winter Nolan
    January 25, 2025 at 10:25 pm

    My daughter has attended Shortlands since she was 8 months old. She has bonded with all of the reassuring attentive team and has developed a special attachment to her current keyworker. We appreciate it more than you know! During this challenging year, the keyworkers have remained dedicated, resilient, and have never been too busy for an informative daily handover. Fantastic Job to the entire Team! Thank you for your assistance, warmth and positivity. She loves playing in the garden, sandpit loves showing us her new dancing/singing abilities she is proud of her arts and crafts, hand painting. Most of all she loves sitting and chatting with her little friends “on the pink potties ‘. In the past 2 years, there has not been a day when she does not have a smile on her face. As much as we are able to playtime with her at home‑like, this is not comparable to the structure, social abilities, daily life abilities, excellent manners and ‘group working’ abilities that she has already gained from attending such a skilled Nursery.

  • Leighton Owen
    February 25, 2025 at 10:47 pm

    She always looks forward to nursery and it has prepared her well for centre. My youngster has truly enjoyed her time at the nursery, making lots of friends and with a wide range of activities.

  • Jules Langley
    March 8, 2025 at 2:30 pm

    Outstanding service and extremely approachable team.

  • Remy Prescott
    March 10, 2025 at 10:38 am

    All of the team who have worked with my kids have taken the time to get to know our kids, which has truly supported their growth. Outstanding nursery run by a well-managed and extremely hard-working team. Would definitely highly recommend to other parents.

  • Shay Gardner
    March 19, 2025 at 6:02 am

    My youngster appears to be making adequate progress, although I am told by him that they do watch TV at nursery, which is not truly what I pay for! There are no insightful comments about my youngster’s growth (either on the app or in person) and I do not think the app is utilised as well as it could be. But there are more occasions than I would such as when my youngster eats crackers and spread for dinner and returns home‑like, ravenous. The team are nurturing, but one or two are particularly vague at pick-up times, when I ask how my youngster has been during the day/activities they have been doing. The meals, they are served, are generally excellent and nutritious-sounding. Compared with friends who have kids at other nurseries, the updates from Bright Horizons, Shortlands, are somewhat lacking. My youngster has been at the nursery for over a year and has made excellent progress. They have an app, but photos are rarely posted. Lots of outside playtime, which is outstanding.

  • Dakota Bailey
    April 14, 2025 at 12:42 pm

    Our daughter used it before going to centre and our son has started in the baby room now getting ready for centre with all the preschool routine. Both our kids enjoyed going there and this is priceless to our family! We adore the team who have been our education partner through this entire journey even during covid. We have been using the nursery for more than 6 years already. Thank you for all your assistance. The setting and activities are suitable and make the little ones entertained.

  • Kendall Fletcher
    April 16, 2025 at 8:39 am

    The team are all incredible at what they do. He has grown and developed so much. He loves to be mostly in the garden and when I pick him up he always has a smile on his face. My youngster has been attending Bright Horizons Shortlands Day Nursery and Preschool for over two years, and I am truly content with the caregiving that they have provided. He loves to tell me about his day, which is delightful to hear. Also, the team have had to take on a lot more during Covid-19 and they have done amazingly. He’s bonded truly well with all his key workers.

  • Ellis Weston
    April 24, 2025 at 4:39 am

    I can’t wait to be able to bring my youngster here. We have no worries about sending the little one in due to covid as we know all measures and policies are being met. When I collect my niece which is fortnightly, team still always take the correct measures to make sure my niece is able to leave with me and given permission from her parents. The team in her room are incredible at what they do and always give us fantastic feedback and photos of her day. My niece has been attending Shortlands for nearly a year now and I and her family are extremely content with her progress.

  • Corey Thompson
    April 26, 2025 at 9:54 pm

    Our youngster has had s remarkable time here and has developed truly well. Truly outstanding feedback when collecting and the facilities are fantastic.

  • Micah Flynn
    June 11, 2025 at 6:53 pm

    Satisfied with the nursery. Approachable, responsible, secure and always nurturing.

  • Charlie Monroe
    June 15, 2025 at 10:17 am

    We couldn’t be happier with the caregiving! With the help of the team who manages his room, he has grown into a content, kind, inquisitive little boy – ready to go to centre this September! Our son has been with Bright Horizons, Shortlands for a year and a half, in the preschool room. He is always excited to go and skips in without looking back. His days are filled with art, development and time in the garden (which has just been redone)! They have been fantastic getting him ready for this transition with packed lunch and PE days!

  • Jules Zimmerman
    June 26, 2025 at 9:25 pm

    My son has been going to nursery for the last two years, and he has developed so much under their caregiving. The team are delightful and extremely supportive. They have also launched an app recently, using which parents can view the youngster’s activities throughout the day, which is truly fantastic.

  • Casey Bennett
    June 27, 2025 at 3:38 pm

    Excellent space, pleasant team, spotless area. My son is so content to go there every day. My son is going to Bright Horizons from his birth fulltime and we are extremely content with his nursery in a short space of time.

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