Bright Horizons Phoenix Day Nursery and Preschool

My experience at this nursery has been nothing but positive. Nothing is too much trouble they are caring and supportive at every stage!

I cannot put into words how truly grateful, impressed and secure we feel knowing our daughter is with those in the baby cottage at Phoenix Day Nursery.
The team in the baby cottage are absolutely fantastic with our baby and we could not recommend them or speak of them more fondly than we do.
We have such respect for the care and attention they give all the children and how well they know every child.
We cannot say thank you enough.

We were really pleased with the way was our little one was taken care of. She enjoyed the activities in the nursery. She always went to nursery very happily, and I was pleased she was well taken care of even in the pandemic situation. The staff were excellent, friendly and always helpful.

Great nursery! Always know exactly what’s going on, the parent app is great and full of lovely pics and updates of what they are doing! My child has a great time and is always excited about the events put on! Staff are all so friendly!

My son loves attending Bright Horizons Phoenix Day Nursery and Preschool, Brentwood. He always goes in happily and tells me of all the things he can’t wait to be doing, especially with his friends (keyworkers).
He is very much an outdoor boy and I love how the children have access to a garden for the majority of the day – he constantly raves about the slide.
The nursery offer a good online portal too so that I am kept up to date of what he is up to and where he is with his learning.
The food offered is also varied and since attending he eats so much better at home as well. We are looking forward to our youngest starting soon and also to our eldest starting full days when I return to work – I trust Bright Horizons Phoenix completely to watch over them both.

My child has been attending Phoenix Day Nursery for 2.5 years and we have had nothing but positive experiences. My child has always been so happy here and I cannot recommend the nursery highly enough.
It is clear they take great pride in choosing their staff. This is one of the main things that makes this nursery such a joy – they are so caring towards the children and passionate about their jobs. My child absolutely loves going in every time and loves everyone that looks after her.
My child has a medical condition and the nursery management have gone above and beyond to look out for her needs. This has relieved so much stress for us, as parents, knowing she is in such good hands and also allowed my child’s first years to be as normal as possible. We could not be more thankful to the nursery and the staff for this.

Our two children have attended Phoenix since they were less than one year old and we have been delighted with everything about the nursery and staff. Our four-year-old recently left for school and he was so well prepared from Pre School and where Phoenix prepares them in early-stage foundations. Our youngest daughter has also come on leaps and bounds at Phoenix and has been moved up a class to accelerate her learning. We put all of this down to the excellent staff, curriculum and care that Phoenix holds so dear. All of the staff have known our children’s names for years and feel like family when doing drop off or pick up. The rooms are spacious and well equipped. The outdoor spaces are larger than average and forest school has been a particular highlight for the kids where they explore the nearby woods. The food is of fantastic quality and both kids have always eaten brilliantly while there. The values that Phoenix upholds has been instilled in our kids and we are very grateful.

Everything about Phoenix is warm and friendly. My son enjoys going in the morning and all of the staff make him feel welcome. He has grown in confidence and made lots of friends, thanks to his wonderful key workers. The communication is good and we find out all about his day on his communication slip. Likewise, I feel as though I can ask questions and speak to someone at the nursery if needed. Thank you Phoenix, you really are a special team.

Our 3 children have gone to Phoenix and all of them have absolutely loved their time there. All of the staff are amazing. They are caring, professional and have taken wonderful care of our children. It is a lovely environment for kids and we could not be more grateful for everything that the staff have done to ensure our kids are safe, looked after and have lots of fun. A truly wonderful nursery, with truly wonderful staff.

My daughter has attended the nursery for just under a year, starting in the baby cottage and now in the next age group and both my husband and I have been thoroughly impressed with the nursery. She loves going to nursery and they are always doing a wide range of activities to keep her busy and entertained. The staff are fantastic – they are approachable, friendly and caring and have a good understanding of my child and their needs. The addition of the app has been brilliant, being kept posted on how they are doing throughout the day, both through their personal care and activities they are up to is very reassuring and great to be kept in the loop. We also really enjoy the extra events they put on that involve the parents as well, such as the Easter egg hunt and the Queens jubilee afternoon tea. We couldn’t fault the nursery and we are very excited for our next baby to start there next year – thank you to everyone at Phoenix!