Bright Horizons Lee Park Day Nursery and Preschool

I trust the team to take the best care of our daughter. The childcare centre has great quality books, toys and facilities, and serves a healthy variety of food. Our daughter seems highly comfortable at cheerful at the childcare centre. A excellent childcare centre with welcoming, attentive team, who uphold high standards in all areas of childcare.

Standards and procedures are great and consistent, which is the key benefit of going for the Bright Horizons chain rather than an independent childcare centre.
Team, discovering, equipment, activities and food are all great, no complaints.
On the downside (particularly in comparison with the previous childcare centre):
1) The facilities (both inside and the outside playing area) are smaller than the childcare centre he previously attended. The baby room is upstairs, which makes it slightly more difficult to access than his previous childcare centre where all the rooms were on the ground floor.
2) It’s a bit more expensive than the previous (independent) childcare centre as it belongs to the Bright Horizons network (in our journey, Bright Horizons nurseries can be 10-20% more expensive than independent nurseries).
3) Our previous childcare centre shared pictures of daily activities through a secure app, which we thought was a truly nice touch. Bright Horizons nurseries don’t do that. This is the second childcare centre our son has attended.

They have provided outstanding care and helped him development more than enough to start reception this year. I cannot thank them enough! Bright Horizons Lee Park has been incredibly supportive of our son since he joined the childcare centre.

The manager is a excellent manager, she is nice to every kid. Even the room leaders are exceptional and they do a great job. Bright Horizons Lee Park Day Childcare centre and Preschool is a highly outstanding place for young people to build their discovering for primary, for example, they learn about Martin Luther King and what led to now.

From the moment I brought my daughter here, it has consistently felt more like leaving her with family. All of the team have consistently been so supportive. When I have had issues with my daughter’s routine at home with things like sleeping and eating and behaviours. They consistently make time to share practices that may help. I have been so appreciative because I am a single mum of two and it has been challenging. This is a excellent childcare centre and the team truly make it that way. Thank you Lee Park Childcare centre for all you do. I have been to many nurseries, this one is by far the best.

We got a lovely feeling when we were shown round and all the team were incredibly lovely and thoughtful. The team have truly been encouraging my little one to develop his skills, from using cutlery, playing with others, and talking. He has truly come on well since he started attending childcare centre and I sense so confident in the team’s ability to care for and teach the kids. He happily walks into childcare centre ready to have breakfast and playtime with the team and his peers. We are so cheerful that we have sent our kid to Bright Horizons Lee Park Day Childcare centre and Preschool.

He has had a fantastic time with the childcare centre and all the team have been incredible. I would highly suggest the childcare centre to anyone in the local area. My son has been at Bright Horizons Lee Park since he was two and he is about to start reception.

Everyone seems relaxed and cheerful and there is an energy about the place, with loads of new initiatives to help improve the journey for the kids and engage the parents and carers. Since the most recent change of management, there has been a different atmosphere in a truly great way.

The team are generally highly compassionate and care about the kids. It is a secure place and a nice setting.
However, there are so many ways in which it could be an outstanding childcare centre. Lots of attention to detail is missing. The updates can be haphazard. It is vital to get this right when you are putting a young kid in a new setting for the first time.
Despite planning the rota in advance, team have seemed surprised to see us on some days.
There is room for improvement in leadership – just somebody checking in during the last half an hour before parents arrive that all log books are up to date, would be a great start.
And planning ahead on the menus – banana seems to be given as the main fruit and sweet potato the main vegetable.
Team work hard and do their best in a challenging setting. It is a hard and valuable job. I get the impression that there are pressures on the team rota and turnover which contribute to some of the issues highlighted. Bright Horizons has some plus points.

They truly took the time to get to know his correct routine and habits. Management was consistently available and truly talked us through the process. The team in the baby room have been incredible at settling my son into the childcare centre and truly made me sense ar wase with going back to work.