Bright Horizons Lancaster Day Nursery and Preschool

Our eldest is now 4 and developed a wonderful personality at nursery. He has a huge amount of respect for his key worker, and the trusting relationship he has with her has been so valuable. Life through Covid has been tough on children, but the Lancaster team have done amazing work to help the children and families feel safe, secure… and as normal as we can. And last month, our daughter started nursery at 11-months in the baby room, and wow! They have been amazing in adjusting to the new rules, and understanding of how it feels for parents. Our little girl loves going to nursery and is so excited to see all the staff in the morning. Her key worker and colleague have done an amazing job of settling her. The biggest compliment is that when we drop her off, she’s always looking in, and not back at mummy and daddy. Both my children are thriving here, and I’m so grateful to all of the wonderful team helping nursery be a place of love, fun and learning for my children.

The staff at the nursery have supported not only my son but me as a first time mum with their advice. They have encouraged my son to try new things and he has thrived.
I know that when he starts school in September that he will miss nursery and the staff there, but I know that because of their love and dedication he will transition well into reception.
I cannot thank the staff enough for their support.

Both our children are going through the nursery at the moment, one pre-school and one in the intermediate room. Both love going and always come out full of beans and talking about their day.
They both started in the baby room and the support for new parents and the babies is excellent and they seem to just be able to deal with anything.
The key workers for both children are loved by the kids so that just shows how well the whole setup works.
The whole team seem very professional and friendly, including all the support staff who we don’t see very often.
The response during the pandemic has been excellent, open all the way through and running the nursery even with reduced numbers sometimes. We hardly noticed a difference it was dealt with so well.
Our son, the eldest child, moves on to school in September, and he’s already asking if he can see the staff after school when we pick up our daughter, which says it all.
Excellent nursery and a special thanks to the key workers.

My little one is so happy here! We haven’t once had tears on drop off and he actively waves me off because he is desperate to go in and play! The nursery staff in the baby room are absolutely brilliant with him. They are really caring and nurturing and the delight I see in their faces and his when he achieves something new is so lovely. They genuinely care about the children. The team have cared for his health needs without question which has been so reassuring and they helped me hugely with my own as I transitioned him in. The extended hours that they offer here make such a massive difference to me as well as I don’t have to cut clinics short to go and collect him. Everything is included in the price so not having to worry about packing nappies, wipes etc every day is a great help. The food is cooked in the hospital and so they are getting tasty nutritious meals.
I would definitely (and have!) recommend this place to friends.

I’m very satisfied with the nursery and the lovely staff. All the staff are all wonderful. My child has gained lots of social skills. She enjoys going to the nursery every day.

My daughter started this nursery at the beginning of January. Since she’s started I’ve noticed nothing but positive changes in my daughter’s behavior and development. The staff and management are absolutely wonderful and provide the utmost care to my child, which as a mother is one of the most important things I could ask for. I can never thank everyone enough for the care and help they provide my child.

Bright Horizons Lancaster is a very special place. My daughter has been attending since she was 8 months old and she is due to leave for school next week and I couldn’t have wished for a better nursery/pre-school. Every single member of staff is friendly, kind, alert, responsive, and genuinely dedicated to the development and wellbeing of the children.
Our personal circumstances are such that my daughter often needs some extra TLC on arrival/throughout the day and I will be forever grateful to the staff for their support and understanding and for the reassurance and affection they’ve given my daughter. They are second to none!
The nursery is run extremely well and the level of detail and thought that goes into activities for the children, and adults, is amazing.
I honestly cannot thank Bright Horizons Lancaster enough for everything they’ve done for my daughter and our family. We will all miss you.
Thank you for being such an exceptional bunch of people!

My son really enjoys going to preschool. The staff really enjoys going to preschool. The staff are really good in what they do. I do like the part where I get detailed reports about my son’s progress and how I will be able to continue them at home (fine and gross motor skills, letters, numbers, doing simple chores). Fantastic and amazing staff. I am happy that I chose Bright Horizons for my son.

Bright Horizons at Lancaster, is a fantastic nursery. All the staff keep me updated with any changes or issues that have arisen and my son really enjoys going. He is always happy after a full day at nursery and loves telling me all the fun things he’s been up to.
I fully trust each member of staff to care for my child and they are all happy to see him, every day that he goes.

We have two children in the setting at the moment and are very pleased with how they’re looked after. They love their time there and have always been happy to attend. The staff are absolutely fantastic and really care about the children and know them well. There have been issues around staff retention, especially within the baby room and frequent key worker changes which is a worry as a parent but those staff who are longstanding can’t be faulted. The menu is the most negative aspect of the nursery, a lot of high sugar and processed foods with little healthy and vegetable-based foods but kids do love it. The new app has improved communication and is great for pictures.