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Description
Contact Information
  • Phone Number
    033 0057 2813
Categories
Details
  • Group/Owner
    Bright Horizons Family Solutions Ltd
  • Number of Staff
    60
  • When Closed
    Bank Holidays & Christmas
  • Type of Service
    Day Nursery – Privately Owned Open all year Full Day Care
  • Total Places for children
    165
  • Age range
    from 0 years 3 months to 5 years 0 months
  • Visiting
    Conveniently Located.
  • Opening Days
    Mon-Fri
  • Opening Hours
    0730-1830
Funding & Fees

Location
  • Marley Norris
    September 17, 2024 at 10:02 pm

    All the team are highly compassionate, nice and patient. The message recording the kids is clear and useful. The food is great. My kid enjoys the time in the childcare centre. The toddler room is great and the toys are various. The childcare centre is highly great.

  • River Cross
    September 26, 2024 at 7:31 am

    The team are highly attentive and take highly great care of the kids. They also provide timely feedback on development. The app used by Bright Horizons, tracks daily activities, food intake and diaper changes, which is highly useful. My daughter has been going to Heron Quays for one year now and the overall journey has been outstanding.

  • Micah Reid
    October 12, 2024 at 9:22 pm

    My daughter has been going to them for over a year and a half and is highly cheerful. We adore the updates from the childcare centre, which includes both verbal descriptions at the end of the day and the lively pictures in their app. The team truly do care for the well-being and development of the kids and work jointly with parents to ensure their kid is cheerful and progressive! The best journey for us has been the baby-room, with the team. They are a remarkable team and never miss a beat. I genuinely believe, my kids, above average development, has been due to their tireless efforts. In the toddler room, I am highly cheerful with one member of team in particular, who is highly attentive, loving and focused on making sure the kids have a excellent time together. Chosen for its excellent location, outdoor playtime area and the personal feedback from friends and acquaintances, the childcare centre has proven itself to us.

  • Jamie Bailey
    November 7, 2024 at 4:46 pm

    My son has a excellent time there. The team are highly attentive and the management makes a excellent effort to keep everyone cheerful and informed. It doesn’t have a garden which is a minus, but it’s close to the river and parks and they take the opportunity to go out for a nice walk. The menu seems to have quite a lot of sugar (dessert on a daily basis), which I’m a little thoughtful about. Unfortunately, we don’t visit the space inside due to covid so i can’t truly have an honest opinion but I trust the feelings of my little one who comes back home cheerful. I’m highly cheerful with the childcare centre overall.

  • Reese Page
    November 12, 2024 at 6:50 am

    Every class have had outstanding key workers, who care about the wellbeing, improvement and development of the kids under their care. When I told them that the consultant had referred my son to a speech and development therapist, at their own initiative, they engaged a development counsellor from Tower Hamlets. I am highly grateful for that because they arranged meetings with the counsellor and me and followed the counsellor’s advice to help my son with his speech and development. I was also thoroughly supported throughout this process, until my son left the childcare centre. I was so impressed that they had a file with documentation on my son’s development. I cannot thank you all enough. Thank you, to one member of team in particular and everyone at Bright Horizons! I chose Bright Horizons, Heron Quays because they had big windows in their classrooms and they had outdoor space.

  • Charlie Reid
    November 17, 2024 at 10:24 pm

    Incredible childcare centre, excellent care, and lovely team. Kids loved attending every day. Hoping our next childcare centre will be as great! Both my kids attended this childcare centre and we are truly sad to leave due to moving.

  • Shawn Lawson
    November 27, 2024 at 11:32 am

    Lots of enjoyable and educational activities, attentive team who go above and beyond and excellent setting for her wellbeing. I would totally suggest. My daughter has been in Heron Quays Childcare centre for almost two years and it has been a fantastic journey.

  • Arden Hayden
    December 13, 2024 at 1:45 am

    But three members of team are the best and I fully trust them. My son is consistently cheerful when I pick him up. We truly appreciate it. One day I need to know the space inside. All team, in general, it’s great.

  • Riley Pierce
    January 11, 2025 at 9:20 am

    The handling of the pandemic has been outstanding and so has the updates with parents throughout, including the use of the new Bright Horizons app. We are so cheerful to have our baby son starting there too, knowing he will be in excellent hands.
    The team are competent, attentive and enjoyable and they do so much more than just take care of them. Feels like a family rather than a place of work. They are inventive, they challenge kids to learn as much as they can absorb and they ensure that everybody knows everybody in the various childcare centre classes. We never noticed any changes whatsoever at every settlement in the new room. As a mum, it makes me so cheerful and relieved to see her excited to go there every single day. They are doing an incredible job! We had an incredible journey with our daughter, who started in the baby room in August 2019 and is now in the preschool room.

  • Drew Ferguson
    January 19, 2025 at 2:42 am

    After just a week, she is used to the team. She eats truly well and is playing with other kids. I adore that the team update the app, almost in real time. It’s incredible, it’s like you are consistently with your kid. My daughter started in mid-February.

  • Indigo Cross
    January 19, 2025 at 9:39 pm

    It is a lovely childcare centre and he is highly well taken care of. He is discovering so much. I am highly cheerful with his development and updates skills. The team are incredible, welcoming, attentive, patient and truly care for the well-being of the kids. The team posts updates on food, naps and activities and pictures on their app throughout the day, which is truly nice. Truly lovely to see what your kid is up to during the day. I could not be happier. I highly suggest this childcare centre! My son has been going to Heron Quays for just over five months now and he loves it.

  • Finley Mayer
    February 21, 2025 at 10:18 am

    The team are consistently available to speak and update on her development whenever needed. As a parent, it makes it so much easier knowing your kid is well taken care of and cheerful when you leave them in the childcare centre. Thank Bright Horizons Heron Quays for all the great work you do every day! All of the team are outstanding with our daughter, she was welcomed from the first day and the team went above and beyond to help her settle in, even though she was taking a couple of naps a day when other kids were in a different schedule.

  • Finley Keane
    March 14, 2025 at 9:05 pm

    She is cheerful there, and I sense like she is supported in her development. The only negative thing is that the kids are not taken outdoors highly often, and even if they are outside, it’s only for a truly short walk (10-15min). I think they should spend more time outdoors. It’s a nice childcare centre, my daughter loves it there.

  • London Owens
    March 18, 2025 at 1:55 pm

    If any issues, they get resolved quickly. My baby is enjoying a lot, especially the garden. She is getting more confident. Highly supportive and cooperative.

  • Jamie Clarke
    March 18, 2025 at 1:55 pm

    They have been highly forthcoming, supportive and flexible in ensuring the childcare centre provides the best assistance, care, discovering and an enjoyable journey for our kid in our absence. We would like to thank the manager and the entire team in Baby room 1 (special thanks to three members of team in particular), for their continued assistance and help in ensuring our daughter settles down well and enjoys her time in the childcare centre. We are truly grateful for that. As a parent, it is consistently nerve-wracking to leave your kid in a new place with strangers and we were no different, but the childcare centre team at Bright Horizons, Heron Quays made us sense comfortable and our kid at home from day one.

  • Skyler Cross
    April 8, 2025 at 8:47 pm

    It’s been only 3 months and I have seen the transition from my baby crying her heart out when I left her at the childcare centre to a day where she waves me goodbye as she leaves. The entire crew from baby room 1 has made this day possible which felt impossible during the first couple of weeks. Couldn’t have made a better choice for my little one! What I absolutely adore is the frequent updates on my kid’s nutrition and development. Apart from weekly round ups with lovely summaries and pictures of all their activities, it is important to me to know her daily routine life including nap times and meals and a thorough exercise is done each day. Would like to thank each and every team member for ensuring the well being of my kid! Would highly suggest this place for your little one. I was recommended this childcare centre by my friends and relatives, and what a remarkable journey it has been for my little one so far.

  • Quinn Owens
    May 3, 2025 at 3:08 am

    Loads of activities to educate the little ones and keep them busy. The childcare centre manager is highly proactive and takes a special interest in every kid and their parents. The key person is highly trained and takes excellent care of my baby. Incredible care by the childcare centre team.

  • Billie Marsh
    May 3, 2025 at 12:03 pm

    They are highly great in the initial transition to childcare centre and work with you to address concerns. The childcare centre is outstanding and I sense highly great about the care my daughter receives. The team are just fantastic and they have a lot of activities for the kids. They take the kids on walks and provide detailed feedback on the app. They celebrate a variety of holidays and cultural activities and its all an outstanding stimulant for the kids. You can call anytime and speak to the key person and during Covid, they were highly great in keeping us informed. Couldn’t be more cheerful with my decision to choose this place! Choosing a childcare centre is one of the most important and stressful decision I have had to make and I sense like Heron Quays Bright Horizons, understands this.

  • Riley Sutton
    May 29, 2025 at 5:36 am

    The team go above and beyond for the kids and provides outstanding feedback. My son is consistently cheerful when collected and looks forward to coming in. Heron Quays have lovely team and an incredible manager.

  • Jordan Rowe
    July 7, 2025 at 6:17 pm

    The team is incredible and we couldn’t be happier regarding our son’s key person. We receive daily qualitative feedback about what he is doing, discovering, experimenting etc. We are highly pleased with our choice of childcare centre.

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